2014 Volkswagen CC problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
80 owner complaints analyzed
5 distinct recall campaigns
34,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 24 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 52 of 80 complaints (65.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 8 | 10.0% |
| Electrical and battery issues | 7 | 8.8% |
| Fuel system concerns | 6 | 7.5% |
| Engine operation | 3 | 3.8% |
| Braking behavior | 3 | 3.8% |
| Transmission and shifting | 1 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 52 |
| Fuel/Propulsion System | 12 |
| Electrical System | 10 |
| Engine | 6 |
| Steering | 5 |
| Service Brakes | 3 |
| Unknown Or Other | 3 |
| Exterior Lighting | 2 |
Air Bags: 52; Fuel/Propulsion System: 12; Electrical System: 10; Engine: 6; Steering: 5; Service Brakes: 3; Unknown Or Other: 3; Exterior Lighting: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 7; 50,000 to 74,999: 4; 75,000 to 99,999: 4; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 56 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 3 |
| 2016 | 27 |
| 2017 | 15 |
| 2018 | 14 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 5 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 1 |
2014: 2; 2015: 3; 2016: 27; 2017: 15; 2018: 14; 2019: 2; 2020: 2; 2021: 3; 2022: 5; 2023: 4; 2024: 2; 2025: 1
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 8 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Fuel system concerns appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10897226 · 2016-08-19 (August 19, 2016)
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HARDWARE FOR THE STEERING WHEEL WAS ON A NATIONAL BACK ORDER FOR A MANUFACTURER'S RECALL. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS FOR THE RECALL REPAIR. THE CONTACT AHD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE.
Owner-reported narrative. Look up ODI 10897226 at NHTSA ↗
Owner report 11051336 · 2017-11-29 (November 29, 2017)
MY HORN,MY AIR BAG AND ALL CONTROLS IN STEERING WHEEL ARE NOT WORKING.I TOOK IT TO VW SERVICE CENTER & THEY QUOTED ME $948 FOR A NEW CLOCK SPRING.HASNT THIS PART BEEN RECALLED? IT'S A LEASE AND THAT'S INSANE,THIS IS THE SECOND TIME THIS HAS HAPPENED
Owner-reported narrative. 20,639 miles reported. Look up ODI 11051336 at NHTSA ↗
Owner report 11044381 · 2017-11-07 (November 7, 2017)
17V509 RECALL #. FUEL PUMP CONTROL MODULE COULD CAUSE POWER OUTAGE AND ALREADY HAS. TWICE. AND THEY ARE STILL REFUSING TO FIX THIS. I'VE HAD TO REPLACE MY BATTERY AND TWO MONTHS LATER WAS STRANDED BECAUSE I LOST POWER WHILE STATIONARY.
Owner-reported narrative. 32,000 miles reported. Look up ODI 11044381 at NHTSA ↗
Owner report 11073137 · 2018-02-15 (February 15, 2018)
VOLKSWAGEN GROUP OF AMERICA, INC. MODEL: CC DATE REPORT RECEIVED BY NHTSA: 8/16/2017 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP NHTSA CAMPAIGN ID NO: 17V509000 SUMMARY: VOLKSWAGEN GROUP OF AMERICA, INC. (VOLKSWAGEN) IS RECALLING CERTAIN 2009-2016 VOLKSWAGEN CC, 2006-2010 PASSAT AND PASSAT WAGON VEHICLES. INTERRUPTION OF ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE MAY CAUSE THE FUEL PUMP TO FAIL. CONSEQUENCES:IF THE FUEL PUMP FAILS, THE ENGINE WILL STALL, INCREASING THE RISK OF A CRASH. REMEDY:VOLKSWAGEN WILL NOTIFY OWN…
Owner-reported narrative. Look up ODI 11073137 at NHTSA ↗
Owner report 11060837 · 2018-01-05 (January 5, 2018)
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN OF ATLANTA (5901 PEACH ST BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,053.
Owner-reported narrative. 47,053 miles reported. Look up ODI 11060837 at NHTSA ↗
Owner report 11083179 · 2018-04-03 (April 3, 2018)
IN FEBRUARY OF 2017, MY VEHICLE STALLED ON A BUSY FREEWAY WHILE IN MOTION AND COMPLETELY DIED, AFTER TOWING THE VEHICLE TO THE DEALERSHIP THEY DETERMINED SEVERAL PARTS NEEDED TO BE REPLACED INCLUDING MOUNTING, BEARING, C VALVE, AH SEPARATOR, RIBBEDBELT, TENSIONER, C-GASKET, D-GASKET, SEAL RING AND BOLT. AFTER DRIVING THE VEHICLE HOME AGAIN IT DIED. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY REPLACED THE FUEL PUMP MODULE, WASHER AND CONTROL UNIT. THE CAR APPEARED TO BE DRIVING FINE THE DAY I LEFT, BUT THE NEXT MORNING IT WOULDN'T START. I HAD T…
Owner-reported narrative. 66,000 miles reported. Look up ODI 11083179 at NHTSA ↗
Owner report 10575345 · 2014-03-28 (March 28, 2014)
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A STEEL POLE AND A SECOND VEHICLE. THE CONTACT SUFFERED HEAD AND STOMACH INJURIES DURING THE CRASH. A POLICE REPORT WAS FILED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3000.
Owner-reported narrative. 3,000 miles reported. Look up ODI 10575345 at NHTSA ↗
Owner report 10810885 · 2015-12-17 (December 17, 2015)
CAR HAS 8200 MILES. STARTED TO NOTICE WHEN EXIT THE FREEWAY A RUMBLING SOUND, AFTER FEW TRIPS I NARROWED THE PROBLEM TO FRONT DISC BRAKES. SEEMS LIKE THEY ARE WARPED. AFTER 2 TIMES OF TAKING THE VEHICLE FOR INSPECTION TO SAVANNAH VOLKSWAGEN, THEY GAVE ME FEEDBACK THAT PROBLEM IS NORMAL. THE PROBLEM IS MORE ACCUTE WHEN BRAKES WARM UP A BIT AFTER DRIVING ON THE FREEWAY. DONT KNOW WHAT TO DO SINCE VW CUSTOMER SERVICE TELLS IS OK.
Owner-reported narrative. 7,800 miles reported. Look up ODI 10810885 at NHTSA ↗