1996 Plymouth GRAND VOYAGER: complaints, problems and recalls

FAILURE OF DEALER TO FIX RECALLED AIRBAG CLOCKSPRING RECALL #B24 ISSUED ON NOVEMBER 14TH. DEALER REFUSED TO FIX THE RECALL BECAUSE MY VAN WINDOWS HAVE CHALK ON THEM TO TELL THE PUBLIC THE PROBLEMS I HAVE HAD WITH THIS VEHICLE.

Owner-reported narrative. 135,000 miles reported. Look up ODI 10000059 at NHTSA ↗

SUB FRAME OF VAN HAS CRACKED CAUSING SEVERE VIBRATION. ALL MOTOR MOUNTS FAILED. MY 1990 HAD SIMILAR PROBLEM. VAN IS BARLEY DRIVABLE AND UNSALEABLE. THROW IN TWO COMPLETE AC SYSTEMS, TWO MULTI-FUNCTION SWITCHES(LOOKS LIKE #3 IS LININGS UP), A CLOCKSPRING(RECALL) AND TOP IT OFF WITH HORRIBLE SERVICE. LOYALTY SHOULD BE A TWP WAY STREET!! TS

Owner-reported narrative. 60,000 miles reported. Look up ODI 10000351 at NHTSA ↗

WHILE DRIVING VEHICLE'S CRUISE CONTROL LOCK UP AND WAS UNABLE TO UNLOCK IT. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT

Owner-reported narrative. 118,000 miles reported. Look up ODI 10002000 at NHTSA ↗

DOOR LOCKS,ACTUATOR/SOLENOID/MOTOR-ELECTIC DOOR LOCKS. LOCKS HAVE BEEN INOPERATIVE AND FIXED 4 TIMES, THEY ARE INOPERATIVE AGAIN

Owner-reported narrative. 30,968 miles reported. Look up ODI 10002952 at NHTSA ↗

THE HEADLIGHT LENSES ON MY 1996 GRAND VOYAGER HAVE BECOME INCREASINGLY FOGGED OVER SINCE LATE IN 1996- IT IS AT THE POINT NOW WHERE NIGHT DRIVING IS MARGINAL.

Owner-reported narrative. 20,000 miles reported. Look up ODI 10003123 at NHTSA ↗

THE CRUISE CONTROL AND HORN DOES NOT WORK DUE TO THE CLOCK SPRING. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH

Owner-reported narrative. Look up ODI 10004079 at NHTSA ↗

CONSUMER IS HAVING PROBLEMS WITH LIGHTS ON THE DASHBOARD. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. PH

Owner-reported narrative. Look up ODI 10006157 at NHTSA ↗

THE TRANSMISSION AND BELT TENSIONER FAILED, THE AXLE HAD BROKEN, THE HORN, WIPERS, AND CRUISE CONTROL FAILED. THE A/C HAD GONE OUT ALONG WITH THE CONDENSER. THERE WAS FLUID LEAKAGE IN THE POWER STEERING RACK & PINION, THE VEHICLE HAD GONE DEAD. AS A RESULT THE COMPUTER WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COSTS. SCC *JB

Owner-reported narrative. 54,000 miles reported. Look up ODI 10006177 at NHTSA ↗

Reported: 2000-09-13 (September 13, 2000)

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Reported: 2002-11-07 (November 7, 2002)

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Reported: 1995-11-28 (November 28, 1995)

THE BOLTS WHICH SECURE THE REAR BENCH SEATS TO THE SEAT RISERS MAY BE EMBRITTLED AND FRACTURE.

Consequence: IN CASE OF AN ACCIDENT, THE BOLT MAY FAIL AND CAN CAUSE THE SEAT TO BREAK AWAY FROM THE SEAT RISERS, WHICH INCREASES THE POTENTIALOF INJURY TO ITS OCCUPANTS.

Remedy: DEALERS WILL REPLACE THE REAR BENCH SEAT TO RISER BOLTS.

Reported: 1995-12-08 (December 8, 1995)

THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER RESULTING IN THE POTENTIAL FOR FUEL LEAKAGE.

Consequence: FUEL LEAKAGE INCREASES THE POTENTIAL FOR A VEHICLE FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL TANK FILLER TUBE WITH A FILLER TUBE THAT HAS AN ADDITIONAL ROLLOVER VALVE. THE ASSOCIATED ROLLOVER VALVE VAPOR HOSES WILL BE REROUTED.

Reported: 1996-01-16 (January 16, 1996)

A STATIC ELECTRIC CHARGE CAN BUILD UP ON THE UNGROUNDED METAL SECTION OF THE FUEL FILLER TUBE.

Consequence: THIS CONDITION COULD CAUSE A SPARK TO OCCUR WHEN FUELING THE VEHICLE AND POSSIBLY IGNITE THE FUEL VAPORS.

Remedy: DEALERS WILL INSTALL A GROUND STRAP FOR THE FUEL FILLER TUBE.

Reported: 1996-01-11 (January 11, 1996)

IN CERTAIN VEHICLES, THE ENGINE CYLINDER HEAD OIL GALLEY PLUG DOES NOT SEAL PROPERLY AND ENGINE CYLINDER HEAD OIL IS NOT ADEQUATELY RETAINED.

Consequence: INADEQUATE SEALING AND RETENTION OF THE PLUG CAN RESULT IN OIL LEAKAGE WHICH COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.

Remedy: DEALERS WILL INSTALL AN EXPANSION PLUG AND RETAINING BRACKET OVER THE CYLINDER HEAD OIL GALLEY PLUG.

Reported: 1996-07-18 (July 18, 1996)

THE BOLTS WHICH SECURE THE INTEGRATED CHILD SEAT MODULES TO THE SEAT FRAME CAN BREAK.

Consequence: IN THE EVENT OF A VEHICLE ACCIDENT, THE CHILD SEAT MAY NOT PROVIDE ADEQUATE PROTECTION TO THE OCCUPANT.

Remedy: DEALERS WILL REPLACE THE INTEGRATED CHILD SEAT MODULE BOLTS.

Reported: 1998-08-06 (August 6, 1998)

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.

Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.

Reported: 1999-08-09 (August 9, 1999)

VEHICLE DESCRIPTION: MINIVANS. FUEL CAN LEAK FROM THE FUEL TANK AT THE INTERFACE OF THE FUEL PUMP MODULE ATTACHMENT.

Consequence: IF A FUEL LEAK OCCURS IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE ATTACHING NUT WITH A NUT THAT INCLUDES TIGHTER DESIGN TOLERANCES. THE SEALING O-RING WILL ALSO BE REPLACED.