1997 Plymouth GRAND VOYAGER: complaints, problems and recalls

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE DEALER, CONSUMER RECEIVED A RECALL NOTICE ABOUT SIX MONTHS AGO, ARRANGED AN APPOINTMENT WITH THE DEALER. HAS BEEN SIX MONTHS AND THEY DON'T HAVE THE PART. PLEASE PROVIDE FURTHER INFORMATION. TS *TR

Owner-reported narrative. Look up ODI 10001677 at NHTSA ↗

NO PARTS AVAILABLE. RECALL#00V268000 FUEL LEAKAGE. CHRYSLER MAZDA [phone removed] PLEASE PROVIDE THE ADDRESS OF THE DEALER. TS

Owner-reported narrative. Look up ODI 10001709 at NHTSA ↗

WHILE TRAVELING ABOUT 35MPH ON THE HIGHWAY THE SLIDING DOOR ON THE DRIVER SIDE WILL COME OPEN WITHOUT PRIOR WARNING. PLEASE PROVIDED ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.*JB

Owner-reported narrative. Look up ODI 10003697 at NHTSA ↗

VEHICLE FIRE NAR 1/21/2003 5 MINUTES AFTER THE CONSUMERS SON PARKED THE VEHICLE, IT CAUGHT ON FIRE. AFTER THE FIRE, THE CONSUMER LEARNED OF A RECALL REGARDING A POTENTIAL FIRE.*JB

Owner-reported narrative. Look up ODI 10004736 at NHTSA ↗

WHILE DRIVING ON THE HIGHWAY AT 45 MPH VEHICLE'S TRANSMISSION BLEW. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Owner-reported narrative. Look up ODI 10004776 at NHTSA ↗

I JUST HAD MY THIRD MOPAR REBUILT TRANSMISSION INSTALLED TWO WEEKS AGO IN MY 97 PLYMOUTH GRAND VOYAGER--3 SPEED AUTOMATIC--3.0 LITRE. I BOUGHT THIS 97 PLY GRAND VOYAGER WITH 30K MILES FROM A REPUTABLE DEALER. THIS ORIGINAL TRANS WENT AT 75K. I THEN HAD THE FIRST MOPAR REBUILT INSTALLED AND REPLACED WITHIN 3,000 MILES DUE TO A FLATLY TORQUE CONVERTER. THE SECOND, AND THIRD WERE REPLACED, AT 85K AND 97K, RESPECTFULLY, DUE TO THE SAME PROBLEM. THIS TORQUE CONVERTER, "SHUTTERING", PROBLEM IS THE MAIN SYMPTOM. MOPAR HAS REPLACED THE TRANS…

Owner-reported narrative. Look up ODI 10005112 at NHTSA ↗

WHILE HAVING OUR CAR SERVICED UNDER CLOCKSPRING RECALL, THEY FOUND THE SERPINTINE BELT TENSIONER FROZEN AND WATER PUMP LEAKING COOLANT. THE DEALER GAVE US AN ESTIMATE OF $566 TO REPLACE THE SERPENTINE BELT, TENSIONER, WATER PUMP, AND COOLANT FLUSH. THE DEALER TOLD US THE BELT COULD FAIL AT ANY MOMENT.

Owner-reported narrative. 65,550 miles reported. Look up ODI 10005316 at NHTSA ↗

TRANSMISSION COMPLETELY FAILED. THE SAME REPAIR SHOP FIXED SAME PROBLEM, SAME VEHICLE TYPE/YEAR 2 WEEKS PRIOR. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****740103

Owner-reported narrative. 52,899 miles reported. Look up ODI 10006388 at NHTSA ↗

Reported: 2000-09-13 (September 13, 2000)

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Reported: 2002-11-07 (November 7, 2002)

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Reported: 1997-11-13 (November 13, 1997)

VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.

Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.

Reported: 1998-08-06 (August 6, 1998)

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.

Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.