2024 Mazda CX-90 PLUG-IN HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
95 owner complaints analyzed
0 distinct recall campaigns
3,960 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 33 of 95 complaints (34.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 22 | 23.2% |
| Electrical and battery issues | 18 | 18.9% |
| Steering behavior | 17 | 17.9% |
| Engine operation | 6 | 6.3% |
| Transmission and shifting | 4 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 33 |
| Engine | 30 |
| Steering | 17 |
| Forward Collision Avoidance: Adaptive Cruise Control | 13 |
| Fuel/Propulsion System | 13 |
| Unknown Or Other | 13 |
| Power Train | 9 |
| Vehicle Speed Control | 7 |
Electrical System: 33; Engine: 30; Steering: 17; Forward Collision Avoidance: Adaptive Cruise Control: 13; Fuel/Propulsion System: 13; Unknown Or Other: 13; Power Train: 9; Vehicle Speed Control: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 92 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 15 |
| 2024 | 44 |
| 2025 | 29 |
| 2026 | 7 |
2023: 15; 2024: 44; 2025: 29; 2026: 7
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 22 complaint narratives. Electrical and battery issues appears in 18 complaint narratives. Steering behavior appears in 17 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11536250 · 2023-08-03 (August 3, 2023)
Vehicle was parked in garage overnight in our house. At approximately 630AM, carbon monoxide detector alarmed indicating high CO levels inside the house. Source likely appeared to the vehicle- distinct odor of burned electrical wiring/insulation; vehicle felt warm to the touch. Vehicle was dead and would not start. Mazda app indicated critical warnings for ACTIVESENSE, hydrid battery, hydrid system malfunction, high voltage battery depletion, and charging system malfunction starting abruptly at 0210 hours and terminating at 0340 hours. Vehicl…
Owner-reported narrative. Look up ODI 11536250 at NHTSA ↗
Owner report 11546128 · 2023-09-23 (September 23, 2023)
The driver side mirror glass vibrates and shakes inside the mirror housing at high speeds, over 50mph. The vibrating glass makes it hard to see objects behind the vehicle or judge distance on the driver side. The passenger side mirror glass is unaffected, does not vibrate, and I can clearly see objects behind the vehicle on passenger side. Additionally, the mirror housings on both sides of the vehicle seem to be tightly attached to the doors. The vibration is strictly isolated to the glass inside the mirror housing on driver side.
Owner-reported narrative. Look up ODI 11546128 at NHTSA ↗
Owner report 11547905 · 2023-10-03 (October 3, 2023)
The driver-side mirror has a lot of vibration when driving on the highway (60+ MPH). This vibration creates a distraction, and reduces visibility of cars/objects in the mirror. The issue has not been brought to attention to the dealer although seems to be a widely occurring issue amongst these cars.
Owner-reported narrative. Look up ODI 11547905 at NHTSA ↗
Owner report 11549583 · 2023-10-12 (October 12, 2023)
I was driving on the freeway on the fast lane and the vehicle slowed from 65mph to zero in about 30 seconds and came to a complete stop. It happened so fast I couldn’t change lanes to get to a safe spot. I was left stranded on the fast lane of the freeway with traffic coming right at me. Vehicle displayed a Hybrid system malfunction message.
Owner-reported narrative. Look up ODI 11549583 at NHTSA ↗
Owner report 11549777 · 2023-10-13 (October 13, 2023)
Component: Driver side mirror. Issue: When the vehicle is above 50 mph, the mirror vibrates and obscures driver's view, which could lead to death/serious injury. Passenger side mirror is steady. When: The issue happened since first day of vehicle ownership. But it was not reported to dealership until 3 weeks after delivery (i.e.Sep 12, 2023) Dealership Inspection: The dealership acknowledged the issue but nothing couldn't be done to remediate because manufacture doesn't have a solution.
Owner-reported narrative. Look up ODI 11549777 at NHTSA ↗
Owner report 11550009 · 2023-10-15 (October 15, 2023)
The driver side side view mirror vibrates on speeds more than 60mph hampering visibility and creating safety hazard. The passenger side mirror is fine.
Owner-reported narrative. Look up ODI 11550009 at NHTSA ↗
Owner report 11551122 · 2023-10-20 (October 20, 2023)
When radar cruise control is on, the car sometimes brakes hard totally unexpectedly when it’s about to overtake to a slower-moving vehicle in the adjacent right lane, and despite the fact that the CX-90 does not have any vehicle directly in front of it in its lane. This happens quite regularly at highway, when I am guetting within 100-200 ft of a semi located on the adjacent right lane, even when the road is at right. I almost got rear ended at 75mph by another vehicle because of that, as they did not expect my car to brake while overtaking a s…
Owner-reported narrative. Look up ODI 11551122 at NHTSA ↗
Owner report 11551746 · 2023-10-25 (October 25, 2023)
while passing a truck that is in the right hand lane, adaptive cruise control will pick up a vehicle straight ahead and hit the brakes hard. Issue - there is no vehicle in front of you. Almost got rear ended due to this issue.
Owner-reported narrative. Look up ODI 11551746 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.