2025 Mazda CX-90 PLUG-IN HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
13 owner complaints analyzed
0 distinct recall campaigns
25 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 6 of 13 complaints (46.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 6 | 46.2% |
| Transmission and shifting | 2 | 15.4% |
| Steering behavior | 2 | 15.4% |
| Engine operation | 1 | 7.7% |
| Braking behavior | 1 | 7.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 6 |
| Engine | 3 |
| Fuel/Propulsion System | 2 |
| Power Train | 2 |
| Steering | 2 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Lane Departure: Assist | 1 |
Electrical System: 6; Engine: 3; Fuel/Propulsion System: 2; Power Train: 2; Steering: 2; Forward Collision Avoidance: Adaptive Cruise Control: 1; Forward Collision Avoidance: Warnings: 1; Lane Departure: Assist: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
| 2025 | 11 |
| 2026 | 1 |
2024: 1; 2025: 11; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11631954 · 2024-12-21 (December 21, 2024)
The day after purchase, with 216 miles on the odometer, a major failure of the hybrid electrical system occurred. The car immediately shut down, not allowing the car to be moved (it could not be shifted out of "Park"). The message indicated that a high voltage leakage was detected and that the system was hazardous. It required a tow to the dealer. The dealer's service center cleared the error and refused to take further action. If this should happen again, on a busy street, serious injury could result.
Owner-reported narrative. Look up ODI 11631954 at NHTSA ↗
Owner report 11640607 · 2025-02-04 (February 4, 2025)
I leased this vehicle with 12 miles on it from Werner Mazda in Manchester NH. I drove it home 8 miles without issues parked it in my driveway and it immediately started to broadcast multiple warnings completely locking up. Was unable to move the car out of park. Flatbed had to take the car back to the dealership where they are currently working on the car. No recalls officially reported. A quick search indicates an ESU issue requiring an update.
Owner-reported narrative. Look up ODI 11640607 at NHTSA ↗
Owner report 11640973 · 2025-02-05 (February 5, 2025)
Hybrid system malfunction Critical malfunction electrical leakage detected on dash board Car died 2 times left us stranded with children Cars at the dealer for the 2nd time with same issue No warnings Happend 3 hours after picking up the car. Then again 5 days after the dealer said it was fixed. Now in dealer 2 weeks with no answer as to what the issue is. But the problem is wide spread and many people looking for answers online with the exact issue.
Owner-reported narrative. Look up ODI 11640973 at NHTSA ↗
Owner report 11640979 · 2025-02-05 (February 5, 2025)
Purchased the car 3 days ago. Went to start the vehicle and received the critical error message “electrical leakage in the hybrid system was detected”. Car has to be towed. It appears this is an issue Mazda is fully aware of and continues to sell the cx90 PHEV. All parts are on months backorder and the problem persists after repairs according to others.
Owner-reported narrative. Look up ODI 11640979 at NHTSA ↗
Owner report 11644303 · 2025-02-22 (February 22, 2025)
After backing out of my driveway, I put the vehicle in drive and the dash illuminated with malfunction errors. "Hybrid system malfunction", "Hybrid system electrical leakage detected stop the vehicle" and " I-activ sense partially disabled". I pulled back into my driveway, shut off the car for about 5 minutes and tried restarting. The car was disabled. Lights were still illuminated and then I couldn't get the car to move out of park. I called the dealership immediately and we arranged a tow for them to look at it. Day 2 at the shop and no answ…
Owner-reported narrative. Look up ODI 11644303 at NHTSA ↗
Owner report 11644319 · 2025-02-22 (February 22, 2025)
Vehicle had the dreaded 3 code battery malfunction. Charging system malfunction, critical vehicle malfunction (electrical leakage), & hybrid system malfunction. Making the car unable to drive and have to get towed. The car had me pull over at which point it could not be turned back on. It could not even be put into neutral and had to be pulled onto a flatbed truck. I bought the car on Dec 27th and Dec 28th it was broke down with 126 miles on it. It’s now Feb 22nd and they don’t know how to fix the car. This seems to be happening to many of the…
Owner-reported narrative. Look up ODI 11644319 at NHTSA ↗
Owner report 11644453 · 2025-02-24 (February 24, 2025)
The contact owns a 2025 Mazda CX-90 PHEV. The contact stated that the hybrid battery failed to charge above 80 percent, and the "Engine Malfunction" warning light remained illuminated. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 25.
Owner-reported narrative. 25 miles reported. Look up ODI 11644453 at NHTSA ↗
Owner report 11685422 · 2025-09-05 (September 5, 2025)
The Mazda CX90 PHEVs i-activesense system that controls the adaptive cruise, lane departure and lane keep assist system disables at random times with a message "i-activesense temporarily disabled. front radar obstructed." There is never any objects obstructing the radars and no outside weather/elements affecting it. It will not turn back on either, even though it should turn back on if the obstruction is cleared from the radars/sensors. Since there isnt anything to clear when it happens, it stays disabled unless the vehicle is turned off comple…
Owner-reported narrative. Look up ODI 11685422 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.