2025 Mazda CX-90 PLUG-IN HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
13 owner complaints analyzed
0 distinct recall campaigns
25 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 6 of 13 complaints (46.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 6 | 46.2% |
| Transmission and shifting | 2 | 15.4% |
| Steering behavior | 2 | 15.4% |
| Engine operation | 1 | 7.7% |
| Braking behavior | 1 | 7.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 6 |
| Engine | 3 |
| Fuel/Propulsion System | 2 |
| Power Train | 2 |
| Steering | 2 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Lane Departure: Assist | 1 |
Electrical System: 6; Engine: 3; Fuel/Propulsion System: 2; Power Train: 2; Steering: 2; Forward Collision Avoidance: Adaptive Cruise Control: 1; Forward Collision Avoidance: Warnings: 1; Lane Departure: Assist: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
| 2025 | 11 |
| 2026 | 1 |
2024: 1; 2025: 11; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11631954 · 2024-12-21 (December 21, 2024)
The day after purchase, with 216 miles on the odometer, a major failure of the hybrid electrical system occurred. The car immediately shut down, not allowing the car to be moved (it could not be shifted out of "Park"). The message indicated that a high voltage leakage was detected and that the system was hazardous. It required a tow to the dealer. The dealer's service center cleared the error and refused to take further action. If this should happen again, on a busy street, serious injury could result.
Owner-reported narrative. Look up ODI 11631954 at NHTSA ↗
Owner report 11640973 · 2025-02-05 (February 5, 2025)
Hybrid system malfunction Critical malfunction electrical leakage detected on dash board Car died 2 times left us stranded with children Cars at the dealer for the 2nd time with same issue No warnings Happend 3 hours after picking up the car. Then again 5 days after the dealer said it was fixed. Now in dealer 2 weeks with no answer as to what the issue is. But the problem is wide spread and many people looking for answers online with the exact issue.
Owner-reported narrative. Look up ODI 11640973 at NHTSA ↗
Owner report 11690803 · 2025-10-01 (October 1, 2025)
After driving >2000 miles or about a month, I could hear a loud, grunting/grinding noise when accelerating aggressively from 1st to 2nd gear when on EV or gas mode. Brought the vehicle at the dealership service department 4 times already, each time MAZDA Headquarters in California confirmed that this is a known and documented condition. According to Mazda, the grunt noise you’re hearing when the vehicle shifts from first to second gear under medium to aggressive throttle is considered normal operation. It has been determined that this does not …
Owner-reported narrative. Look up ODI 11690803 at NHTSA ↗
Owner report 11704962 · 2025-12-14 (December 14, 2025)
Steering became Notchy and in left turns only steering wheel would bind or stick when exiting a turn at a speed between 30 to 50 mph. Problem became significantly worse over course of a few days.
Owner-reported narrative. Look up ODI 11704962 at NHTSA ↗
Owner report 11714609 · 2026-01-30 (January 30, 2026)
It feels like the steering is pulling me off the road sometimes. It takes a lot of effort to recorrect the steering
Owner-reported narrative. Look up ODI 11714609 at NHTSA ↗
Owner report 11693174 · 2025-10-13 (October 13, 2025)
On or about [XXX], I leased a 2025 Mazda CX-90 PHEV Premium Sport from Bob Penkhus Mazda, Colorado Springs, CO. Within approximately six weeks, on [XXX], while traveling south on [XXX] from Pueblo toward Walsenburg, the vehicle experienced severe loss of power under load. Despite the accelerator being fully depressed, the vehicle would not exceed 74 mph on the initial incline and later would not accelerate past 64 mph near La Veta Pass, even in sport mode. During an attempt to pass a slow-moving truck, the vehicle failed to accelerate, forcing …
Owner-reported narrative. Look up ODI 11693174 at NHTSA ↗