2024 Infiniti QX60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
3 distinct recall campaigns
15,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 19 complaints (42.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 6 | 31.6% |
| Braking behavior | 4 | 21.1% |
| Transmission and shifting | 3 | 15.8% |
| Steering behavior | 2 | 10.5% |
| Engine operation | 1 | 5.3% |
| Fuel system concerns | 1 | 5.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Unknown Or Other | 4 |
| Engine | 3 |
| Visibility/Wiper | 3 |
| Back Over Prevention: Warnings | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Air Bags | 1 |
Electrical System: 8; Unknown Or Other: 4; Engine: 3; Visibility/Wiper: 3; Back Over Prevention: Warnings: 2; Forward Collision Avoidance: Automatic Emergency Braking: 2; Forward Collision Avoidance: Warnings: 2; Air Bags: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 4 |
| 2025 | 8 |
| 2026 | 7 |
2024: 4; 2025: 8; 2026: 7
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11593866 · 2024-06-12 (June 12, 2024)
Water is leaking into the vehicle through the airbag located for the rear passenger.
Owner-reported narrative. Look up ODI 11593866 at NHTSA ↗
Owner report 11602339 · 2024-07-15 (July 15, 2024)
While at a stop in DRIVE, the car would automatically shift itself into Neutral without warning. When I contacted the dealer, they were aware of this issue in other vehicles. I brough the car in for service and in the description of the work, the mention that they knew where to address the problem, as it is a known issue. The dealership stated, "PREFORMED BATTERY PERFORMANCE TEST PER PREVIOUS TECH LINE CASES WITH SIMILAR ISSUES. BATTERY PASSED TEST WITH CPX900 AND DCA8000. CONTACTED TECHLINE AND WAS INFORMED TO CHECK FUEL PRESSURE AND FUEL PRE…
Owner-reported narrative. Look up ODI 11602339 at NHTSA ↗
Owner report 11614011 · 2024-09-11 (September 11, 2024)
Front portion of panoramic sunroof exploded while driving on the highway. No known debris hit the sunroof and there were no cars near me, and I was in open air (not under an overpass).
Owner-reported narrative. Look up ODI 11614011 at NHTSA ↗
Owner report 11627863 · 2024-11-28 (November 28, 2024)
In moderate to heavy rain, the windshield wiper pushes water onto the drivers side window. This water then streaks diagonally down across the window, blurring the view through the drivers side mirror. I experienced this in two cars, once on the test drive on [XXX] in Dublin, and once driving through the [XXX] in rainy conditions. Rain is when you need visibility to be good. I have not experienced this in any other car I have driven. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-reported narrative. Look up ODI 11627863 at NHTSA ↗
Owner report 11639738 · 2025-01-30 (January 30, 2025)
On multiple 2024 Infiniti QX60 vehicles (test drives, my vehicle, loaner vehicle), the driver-side door rearview mirror glass vibrates under all driving conditions. This can blur the image and is unsafe during lane changes. Note that the passenger-side door mirror glass does NOT vibrate. It appears to be an isolator issue on only the driver-side door mirror. The problem was investigated and confirmed at an authorized Infiniti dealership (Coulter Infiniti) but they stated that all 2024 QX60 experience the same issue and it is normal. I stat…
Owner-reported narrative. Look up ODI 11639738 at NHTSA ↗
Owner report 11661238 · 2025-05-15 (May 15, 2025)
Distorted view through the windshield. When looking at lights, double image is visible. This is especially pronounced at nights, causing poor visibility and eye strain. This issue seems to be isolated to vehicles with heads up display, because of the lamination.
Owner-reported narrative. Look up ODI 11661238 at NHTSA ↗
Owner report 11668260 · 2025-06-20 (June 20, 2025)
Dealer replaced my driver side mirror assembly a few months ago to get rid of the wind whistling noise, but we noted the "new" mirror would vibrate even at a fairly low speed. So took it back to dealer during the 15k mile service. The tech said the mirror had too much play so the dealer ended up replacing the whole mirror assembly. But the newly replaced assembly was also vibrating. Dealer said that there is not much they can do and asked us to call Infinity customer service. Customer service said that that vibration is considering within e…
Owner-reported narrative. Look up ODI 11668260 at NHTSA ↗
Owner report 11676694 · 2025-07-28 (July 28, 2025)
The contact owns a 2024 Infiniti QX60. The contact stated that while driving at 35 MPH, the vehicle experienced electronic malfunctions with unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the dipstick was not properly in place. The vehicle was repaired. The contact stated that on another occasion, while driving at an undisclosed speed, the system malfunction message was displayed. The vehicle was towed to the same local dealer, where it was diagnosed, and determined that…
Owner-reported narrative. 35,000 miles reported. Look up ODI 11676694 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V814000 · Exterior Lighting:Lighting Control Module
Reported: 2023-12-04 (December 4, 2023)
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Consequence: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
NHTSA campaign record ↗24V154000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2024-02-27 (February 27, 2024)
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Consequence: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front driver's air bag assembly, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PD103, PD104, and PMA34.
NHTSA campaign record ↗24V176000 · Seat Belts:Pretensioner
Reported: 2024-03-05 (March 5, 2024)
Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208 "Occupant Crash Protection," 209 "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Consequence: An unsecured lap belt pretensioner will not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the left-side front lap seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Owners may contact Infiniti customer service at 1-800-662-6200. Nissan's numbers for this recall are PD106 and PD107.
NHTSA campaign record ↗