2025 Infiniti QX60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 7 of 16 complaints (43.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 12.5% |
| Engine operation | 1 | 6.3% |
| Fuel system concerns | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 7 |
| Engine | 4 |
| Fuel/Propulsion System | 2 |
| Service Brakes | 2 |
| Wheels | 2 |
| Electrical System | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
Unknown Or Other: 7; Engine: 4; Fuel/Propulsion System: 2; Service Brakes: 2; Wheels: 2; Electrical System: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 12 |
| 2026 | 4 |
2025: 12; 2026: 4
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11636460 · 2025-01-17 (January 17, 2025)
Vehicles engine died and the vehicle completely stopped in the middle of the highway.
Owner-reported narrative. Look up ODI 11636460 at NHTSA ↗
Owner report 11649887 · 2025-03-22 (March 22, 2025)
My wife was at a store and she put her merchandise into the car (with her purse and key fob) to put the cart away. As she was walking away she heard it lock and then she was unable to open the door. She had to call me from a bystander and I was able to download the Infiniti app and get her password etc and log in and unlock the car. I have looked online and this seems to be a common problem with incidents of babies being locked in the car and being unable to get in. Seriously scary issue.
Owner-reported narrative. Look up ODI 11649887 at NHTSA ↗
Owner report 11656622 · 2025-04-24 (April 24, 2025)
Purchased a new Infiniti QX60 2025 from dealership, within ~4650 miles and approximately 5 months since date of purchase, even before first ever oil change, still within its break-in period and had never been to a repair shop or modified since purchase, major safety concerns started to occur. 1.The front left wheel clunking noise at low or higher speeds and in straight line or turning, it was found by one of the Infiniti dealership to be loose and about to fall off, also dealership notified me of front right wheel lock lug nut completely missi…
Owner-reported narrative. Look up ODI 11656622 at NHTSA ↗
Owner report 11661086 · 2025-05-15 (May 15, 2025)
very heavy vibration. Entire vehicle shaking. I thought it was the motor mounts. Very intermitent. Kicks in at 2,000 rpm. I went to dealership and found out the problem is active noise reduction has a problem with a defect on amplifier. Dealer couldn't fix the problem so they shut off the active noise cancellation function for now.
Owner-reported narrative. Look up ODI 11661086 at NHTSA ↗
Owner report 11672917 · 2025-07-11 (July 11, 2025)
On Saturday, 3/22/25-vehicle lease start date for the 2025 QX60-lease from Sanford Infiniti On Saturday, 4/5/25- brought the vehicle back to Sanford Infiniti due to noise coming from the engine. According to their written paperwork, “The issue is currently under engineering review and the temporary fix is to disable the ANC (Active noise cancellation). Turned off ANC as instructed by DTS, the concern is under engineering review.” On Sunday, 7/6/25, on my way back from being out of town, as I approached an oncoming red light with cars in front…
Owner-reported narrative. Look up ODI 11672917 at NHTSA ↗
Owner report 11674082 · 2025-07-16 (July 16, 2025)
I have disable their rear emergency breaking over 10 times. Every time I turn the vehicle off it turns back on automatically. I have a trailer mounted bike rack hooked up to my vehicle and every time I back up it slams on the breakes. I have take then steps to turn this off but it will not remain off. Having this turn back on automatically is a safety hazard in my opinion.
Owner-reported narrative. Look up ODI 11674082 at NHTSA ↗
Owner report 11676495 · 2025-07-27 (July 27, 2025)
I hope this message finds you well. I am writing to formally file a complaint regarding an ongoing issue with my 2025 Infiniti QX60, which is equipped with the VC-Turbo engine. I have noticed an abnormal engine vibration while the vehicle is idling, such as when waiting at traffic lights or during stop-and-go driving. I am concerned because this issue appears to be related to the same VC-Turbo engine that is included in the recent recall for various Nissan and Infiniti models, including the Nissan Rogue, Altima, Infiniti QX50, and QX55, manufa…
Owner-reported narrative. Look up ODI 11676495 at NHTSA ↗
Owner report 11680472 · 2025-08-13 (August 13, 2025)
I purchased a brand-new vehicle(2025 Infiniti QX60) from Infiniti of Omaha (18201 Burt St, Elkhorn, NE 68022) and have experienced persistent issues with the vehicle shaking/swaying at higher speeds. The dealership has acknowledged the problem and raised it with Infiniti, but the manufacturer claims the issue is due to road conditions in Omaha rather than a defect with the vehicle. Infiniti corporate sent a technician and states it’s because of the roads in Omaha Nebraska. Even though the 2014 Infiniti QX60 I had for 10 years, drove on the sam…
Owner-reported narrative. Look up ODI 11680472 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V173000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
Reported: 2025-03-19 (March 19, 2025)
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are PD137 and PD138.
NHTSA campaign record ↗