2024 Infiniti QX60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
3 distinct recall campaigns
15,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 19 complaints (42.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 6 | 31.6% |
| Braking behavior | 4 | 21.1% |
| Transmission and shifting | 3 | 15.8% |
| Steering behavior | 2 | 10.5% |
| Engine operation | 1 | 5.3% |
| Fuel system concerns | 1 | 5.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Unknown Or Other | 4 |
| Engine | 3 |
| Visibility/Wiper | 3 |
| Back Over Prevention: Warnings | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Air Bags | 1 |
Electrical System: 8; Unknown Or Other: 4; Engine: 3; Visibility/Wiper: 3; Back Over Prevention: Warnings: 2; Forward Collision Avoidance: Automatic Emergency Braking: 2; Forward Collision Avoidance: Warnings: 2; Air Bags: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 4 |
| 2025 | 8 |
| 2026 | 7 |
2024: 4; 2025: 8; 2026: 7
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11602339 · 2024-07-15 (July 15, 2024)
While at a stop in DRIVE, the car would automatically shift itself into Neutral without warning. When I contacted the dealer, they were aware of this issue in other vehicles. I brough the car in for service and in the description of the work, the mention that they knew where to address the problem, as it is a known issue. The dealership stated, "PREFORMED BATTERY PERFORMANCE TEST PER PREVIOUS TECH LINE CASES WITH SIMILAR ISSUES. BATTERY PASSED TEST WITH CPX900 AND DCA8000. CONTACTED TECHLINE AND WAS INFORMED TO CHECK FUEL PRESSURE AND FUEL PRE…
Owner-reported narrative. Look up ODI 11602339 at NHTSA ↗
Owner report 11676694 · 2025-07-28 (July 28, 2025)
The contact owns a 2024 Infiniti QX60. The contact stated that while driving at 35 MPH, the vehicle experienced electronic malfunctions with unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the dipstick was not properly in place. The vehicle was repaired. The contact stated that on another occasion, while driving at an undisclosed speed, the system malfunction message was displayed. The vehicle was towed to the same local dealer, where it was diagnosed, and determined that…
Owner-reported narrative. 35,000 miles reported. Look up ODI 11676694 at NHTSA ↗
Owner report 11704996 · 2025-12-15 (December 15, 2025)
Most issues began around the 6th month of the first year of ownership and have persisted. Current mileage is ~31,500. Safety-related defects: 1.Washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. Began after a dealer visit on 06/03–06/04/2025 for panoramic sunroof noise (“concern began after prior dealer visit on 06/03–06/04/2025”). 2.Rear driver-side window intermittently lowers by itself (electrical), creating distraction and a safety/security…
Owner-reported narrative. Look up ODI 11704996 at NHTSA ↗
Owner report 11704999 · 2025-12-15 (December 15, 2025)
I am submitting this to supplement NHTSA Complaint No. 11704996 regarding a 2024 INFINITI QX60. Current mileage approx. 31,500. No injuries. Crash/Incident (property damage only): Within the first 2 months of ownership, while backing into a parking space at a grocery store parking lot, the Parking Collision Warning did not alert and Automatic Emergency Braking did not activate. I struck a shopping cart I did not see, causing minor damage/dent to the liftgate (no injuries). Additional ADAS safety concern (near-miss / repeated events): During the…
Owner-reported narrative. Look up ODI 11704999 at NHTSA ↗
Owner report 11723735 · 2026-03-11 (March 11, 2026)
On February 27th, 2026, around 2:00 PM, while driving my 2024 Infinity QX60 on Hwy. 459 in Birmingham, AL, at approximately 70 mph in heavy traffic, the engine suddenly shut down completely and shifted into neutral without any prior warning lights, noises, or symptoms. I had great difficulty figuring out what had happened, and struggled to avoid being hit while crossing over three lanes to coast to the shoulder. I attempted to put the car back into drive without success and was absolutely terrified as I barely missed being hit by an 18-wheele…
Owner-reported narrative. Look up ODI 11723735 at NHTSA ↗
Owner report 11680856 · 2025-08-15 (August 15, 2025)
To Whom It May Concern, I am submitting this letter to formally report a safety-related defect involving my leased Infiniti vehicle, serviced at Edison Infiniti in New Jersey on August 1, 2025. Despite reporting excessive tire wear and a persistent pull to the right, the dealership concluded that the alignment was within factory specifications and attributed the damage solely to a lack of tire rotation. Based on this assessment, I paid out of pocket for a wheel alignment and replacement tires. However, the condition of the removed front tires t…
Owner-reported narrative. Look up ODI 11680856 at NHTSA ↗
Owner report 11724412 · 2026-03-15 (March 15, 2026)
After going through a touchless car wash with undercarriage spray and clean, the vehicle stalled 5-10 minutes later. This occurred after the wash was completed and driving away. Suddenly the engine began to lose power, stumbled, and then died while driving. If I had to guess this was a sensor or some electrical component that may have been affected by the water spray from underneath. There were no check engine or other warning lights when this occurred. Attempted to restart the engine. After a few seconds longer than normal it started and appea…
Owner-reported narrative. Look up ODI 11724412 at NHTSA ↗