2019 Infiniti QX60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
37 owner complaints analyzed
2 distinct recall campaigns
20,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 14 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 10 of 37 complaints (27.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 6 | 16.2% |
| Braking behavior | 5 | 13.5% |
| Engine operation | 2 | 5.4% |
| Electrical and battery issues | 1 | 2.7% |
| Steering behavior | 1 | 2.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 10 |
| Engine | 9 |
| Electrical System | 4 |
| Forward Collision Avoidance: Warnings | 3 |
| Unknown Or Other | 3 |
| Vehicle Speed Control | 3 |
| Air Bags | 2 |
| Back Over Prevention | 2 |
Power Train: 10; Engine: 9; Electrical System: 4; Forward Collision Avoidance: Warnings: 3; Unknown Or Other: 3; Vehicle Speed Control: 3; Air Bags: 2; Back Over Prevention: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 23 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 4 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 6 |
| 2023 | 4 |
| 2024 | 6 |
| 2025 | 9 |
| 2026 | 4 |
2019: 4; 2020: 1; 2021: 3; 2022: 6; 2023: 4; 2024: 6; 2025: 9; 2026: 4
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 6 complaint narratives. Braking behavior appears in 5 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11220204 · 2019-06-14 (June 14, 2019)
TL* THE CONTACT OWNS A 2019 INFINITI QX60. WHILE DRIVING 35 MPH WITH THE DRIVER ASSIST SYSTEM ACTIVATED, THE FORWARD COLLISION AVOIDANCE WITH PEDESTRIAN DETECTION SYSTEM WARNING INDICATOR ILLUMINATED. AS A RESULT, THE DRIVER ASSIST SYSTEM DEACTIVATED. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO BEAVERTON INFINITI (LOCATED AT 9500 SW CANYON RD, PORTLAND, OR 97225, [phone removed]) SEVERAL TIMES, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER ALSO STATED THAT THE SUN/PANORAMIC ROOF MOTOR AND HE…
Owner-reported narrative. 8,500 miles reported. Look up ODI 11220204 at NHTSA ↗
Owner report 11251933 · 2019-08-28 (August 28, 2019)
TL* THE CONTACT OWNS A 2020 (NA) INFINITI QX60. WHILE IDLING, THE VEHICLE SPONTANEOUSLY ACCELERATED. ADDITIONALLY, THE RPMS INCREASED TO 7,000 FOR 20 SECONDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF WILLIAMSVILLE (8137 MAIN ST, WILLIAMSVILLE, NY 14221, [phone removed]), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,000.
Owner-reported narrative. 1,000 miles reported. Look up ODI 11251933 at NHTSA ↗
Owner report 11269898 · 2019-10-21 (October 21, 2019)
THE CAR'S COMPUTER MALFUNCTIONED WHEN PARKING THE CAR AND PRESSING THE BRAKE. THE CAR IMMEDIATELY ACCELERATED AT FULL SPEED, WENT OVER THE YELLOW MEDIAN AND HIT A POLE CAUSING AN ACCIDENT IN THE SCHOOL PARKING LOT, THE WHOLE FRONT LEFT SIDE OF THE CAR TO BE COMPLETELY DAMAGED, THE SIDE AIRBAG ON THE DRIVER'S SEAT COMING OUT, ETC.
Owner-reported narrative. 4,500 miles reported. Look up ODI 11269898 at NHTSA ↗
Owner report 11282471 · 2019-11-26 (November 26, 2019)
TL* THE CONTACT OWNS A 2019 INFINITI QX60. WHILE THE CONTACT WAS BACKING OUT OF HIS DRIVEWAY, THERE WAS A BLINDSPOT ON THE BACK UP CAMERA AND HE BACKED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT STATED THAT HE RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 450.
Owner-reported narrative. 450 miles reported. Look up ODI 11282471 at NHTSA ↗
Owner report 11317736 · 2020-03-12 (March 12, 2020)
TL* THE CONTACT OWNS A 2019 INFINITI QX60. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING GARAGE THERE WAS VEHICLE BEHIND THEM, HOWEVER, THE REVERSE CAMERA DID NOT SHOW THE VEHICLE WAS NEARBY, NOR, DID THE VEHICLE'S ALARM SYSTEM INDICATED A VEHICLE WAS NEARBY. THE CONTACT ENDED UP HITTING THE VEHICLE BEHIND THEM ON THE LEFT BUMPER AREA WITH THE REAR OF THEIR VEHICLE. THE CONTACT'S VEHICLE WAS NOT TOWED. THE CONTACT DID NOT RECEIVE ANY INJURIES, NOR, DID THE PERSON IN THE OTHER VEHICLE. NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS N…
Owner-reported narrative. 4,000 miles reported. Look up ODI 11317736 at NHTSA ↗
Owner report 11395186 · 2021-02-08 (February 8, 2021)
FEBRUARY 3, 2021, I WAS DRIVING HOME TO DALLAS FROM A BUSINESS TRIP IN SAN ANTONIO. MY MOTHER AND DAUGHTER WERE WITH ME. MY DAUGHTER GOT TANGLED IN THE MIDDLE SEATBELT OF THE SECOND ROW. INSTEAD OF THE SEATBELT LOOSENING UP, IT GOT TIGHTER. I HAD NO WAY TO REMOVE IT. I CALLED 911 IN ORDER FOR THEM TO CUT HER OUT. MY DAUGHTER BEGAN TO THROW UP FROM THE COMPRESSION OF THE SEATBELT AROUND HER STOMACH. THE AMBULANCE TEAM CHECKED HER OUT AND SHE IS DOING FINE. THE POLICE DID AN INCIDENT REPORT AND WAS CONCERNED THAT THE SEATBELT DID NOT LOOSEN UP AF…
Owner-reported narrative. 21,300 miles reported. Look up ODI 11395186 at NHTSA ↗
Owner report 11435761 · 2021-10-06 (October 6, 2021)
The emergency braking system occassionally engages when I am driving. On about four occassions I was driving and the alarm began beeping. The car suddenly began braking. Nothing was directly in front of my vehicle that should have triggered the system. The most recent incident was yesterday, 10/5/21. This afternoon on my way home from work, the following warning appeared after a brief beeping sound, " FEB. Warning. See Owners Manual." A symbol was also lit on the dashboard. This warning remained on until I turned my vehicle off onc…
Owner-reported narrative. Look up ODI 11435761 at NHTSA ↗
Owner report 11444232 · 2021-12-18 (December 18, 2021)
While driving home from work on the expressway, the FEB indicator came on even though there was no one in front of me for at least 1/4 mile. Then the BCI indicator came on when there was no vehicle behind me. The braking system started to engage for no apparent reason. I previously owned a 2017 QX60 and experienced the same issues. Infiniti could not correct the issue and I was granted a new vehicle under the lemon law. Unfortunately, my current QX60 has too many miles to consider for the lemon law again.
Owner-reported narrative. Look up ODI 11444232 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V654000 · Back Over Prevention: Sensing System: Camera
Reported: 2019-09-12 (September 12, 2019)
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
NHTSA campaign record ↗19V807000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
Reported: 2019-11-08 (November 8, 2019)
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
NHTSA campaign record ↗