2018 Infiniti QX60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
38 owner complaints analyzed
1 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 18 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 13 of 38 complaints (34.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 9 | 23.7% |
| Transmission and shifting | 7 | 18.4% |
| Steering behavior | 3 | 7.9% |
| Electrical and battery issues | 2 | 5.3% |
| Engine operation | 1 | 2.6% |
| Fuel system concerns | 1 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 13 |
| Engine | 10 |
| Service Brakes | 7 |
| Electrical System | 6 |
| Unknown Or Other | 5 |
| Vehicle Speed Control | 4 |
| Air Bags | 3 |
| Fuel/Propulsion System | 2 |
Power Train: 13; Engine: 10; Service Brakes: 7; Electrical System: 6; Unknown Or Other: 5; Vehicle Speed Control: 4; Air Bags: 3; Fuel/Propulsion System: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 1 |
Under 25,000: 4; 25,000 to 49,999: 4; 50,000 to 74,999: 4; 75,000 to 99,999: 3; 100,000 to 149,999: 2; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (4). 20 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 8 |
| 2020 | 3 |
| 2021 | 3 |
| 2022 | 7 |
| 2023 | 3 |
| 2024 | 4 |
| 2025 | 4 |
| 2026 | 6 |
2019: 8; 2020: 3; 2021: 3; 2022: 7; 2023: 3; 2024: 4; 2025: 4; 2026: 6
Pattern summary
Power Train leads the component reports. Braking behavior appears in 9 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11179766 · 2019-02-13 (February 13, 2019)
DRIVING THE VEHICLE WITH THE SUNROOF OPEN AND IT MADE A LOUD NOISE SOUNDING LIKE A GUN SHOT. THE LOUD GUN SHOT NOISE OCCURRED A SECOND TIME THEN THE GLASS IN THE ROOF JUST EXPLODED.
Owner-reported narrative. 15,000 miles reported. Look up ODI 11179766 at NHTSA ↗
Owner report 11192486 · 2019-03-29 (March 29, 2019)
TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT STATED THAT HE DROVE AND PARKED THE VEHICLE IN HIS HOME GARAGE. LATER ON, THE CONTACT WENT INTO THE GARAGE AND FOUND THAT THE VEHICLE HAD ROLLED BACKWARDS. THE VEHICLE WAS UP AGAINST THE INSIDE OF THE GARAGE DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED INFINITI OF NAPERVILLE (1550 W OGDEN AVE, NAPERVILLE, IL 60540, [phone removed]), BUT THE SHOWROOM MANAGER REFUSED TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE …
Owner-reported narrative. 10,830 miles reported. Look up ODI 11192486 at NHTSA ↗
Owner report 11235079 · 2019-07-26 (July 26, 2019)
I PREVIOUSLY LEASED THE QX50 AND HAD NO ISSUES WITH THAT VEHICLE. WE TRADED IT IN FOR MORE ROOM AND UPGRADED TO THE QX60. BRAKES BEGAN SQUEALING INTERMITTENTLY 6 MONTHS AFTER LEASING (LEASED BRAND NEW IN JUNE 2018) AND TOOK IT TO THE DEALERSHIP WE LEASED IT FROM. THE SQUEAL OCCURS WHEN DRIVING IN REVERSE DURING APPLICATION OF THE BRAKES. (MY HUSBAND BELIEVES ITS AN ISSUE WITH THE CALIPERS.) WE WERE TOLD THAT THERE WAS NOTHING WRONG WITH THE BRAKES. AT THE SECOND SERVICE DEPARTMENT (SERVICED IN JULY 2019 SINCE THE SQUEALING HAS GOTTEN MUCH …
Owner-reported narrative. Look up ODI 11235079 at NHTSA ↗
Owner report 11252858 · 2019-09-03 (September 3, 2019)
THE TRANSMISSION STARTED SHUTTERING IN THE 20-25 MPH RANGE ON 8/16/19. I TOOK IT IN FOR SERVICE THE NEXT DAY AND THEY REPLACED THE TRANSMISSION CONTROL VALVE ON 8/23. THE SHUTTERING RETURNED ON 9/1 AND NOW OCCURS BETWEEN 20 TO 60 MPH. THIS ISSUE OCCURS DURING HIGHWAY OR STREET DRIVING. VEHICLE HAS 31K PLUS MILES
Owner-reported narrative. 31,000 miles reported. Look up ODI 11252858 at NHTSA ↗
Owner report 11252884 · 2019-09-03 (September 3, 2019)
ELECTRICAL SYSTEMS FAILED (INCLUDING ABS SENSORS). BREAKS WOULD NOT FUNCTION (COULD NOT DEPRESS BREAKS). WIFE AND 6 YO SON IN CAR WERE LUCKY TO NOT HAVE BEEN KILLED AS CAR ROLLED ONTO BUSY ROAD. TOLD BY DEALER THAT ABS SYSTEM MALFUNCTIONED
Owner-reported narrative. 14,000 miles reported. Look up ODI 11252884 at NHTSA ↗
Owner report 11281688 · 2019-11-22 (November 22, 2019)
I PURCHASED THIS VEHICLE AS A NEW VEHICLE. SHORTLY AFTER PURCHASING THE VECHICLE I BEGAN TO HEAR RATTLING AND NOISES. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REFUSED TO OFFER ASSISTANCE. THE MANUFACTURER DID ASSIST. THEY SENT AN INSPECTOR IN TO REVIEW THE VEHICLE AND THEY GAVE ME COMPENSATION FOR MY NUMEROUS SERVICE VISITS. HOWEVER THE RATTLING REMAINS. ADDITIONALLY THE DRIVER SEAT MOVES BACK AND FORTH AND MG GAS TANK IS LOOSE.
Owner-reported narrative. 50,000 miles reported. Look up ODI 11281688 at NHTSA ↗
Owner report 11282587 · 2019-11-27 (November 27, 2019)
THE DRIVER SEAT ON THIS VEHICLE IS LOOSE. IT ROCKS WHEN I DRIVE. THE VEHICLE IS STILL UNDER WARRANTY; HOWEVER, THE MANUFACTURER/DEALERSHIP HAS NOT RESOLVED THIS ISSUE. I HAVE REPORTED SEVERAL CONCERNS REGARDING THIS VEHICLE.
Owner-reported narrative. 50,000 miles reported. Look up ODI 11282587 at NHTSA ↗
Owner report 11288815 · 2019-12-13 (December 13, 2019)
TL* THE CONTACT OWNS A 2018 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED INFINITI OF MOBILE (LOCATED AT 1147 E I65 SERVICE RD, MOBILE, AL 36606, [phone removed]) AND WAS INFORMED THAT THEY WERE ORDERING THE PARTS; HOWEVER, VEHICLES WITH THE ABS WARNING INDICATORS ILLUMINATED WOULD BE REPAIRED FIRST. THE MANUFACTURER WAS INFORMED AND CONFIRMED WHAT WAS TOLD BY…
Owner-reported narrative. 1,408 miles reported. Look up ODI 11288815 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V807000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
Reported: 2019-11-08 (November 8, 2019)
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
NHTSA campaign record ↗