2018 Infiniti QX60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
38 owner complaints analyzed
1 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 18 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 13 of 38 complaints (34.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 9 | 23.7% |
| Transmission and shifting | 7 | 18.4% |
| Steering behavior | 3 | 7.9% |
| Electrical and battery issues | 2 | 5.3% |
| Engine operation | 1 | 2.6% |
| Fuel system concerns | 1 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 13 |
| Engine | 10 |
| Service Brakes | 7 |
| Electrical System | 6 |
| Unknown Or Other | 5 |
| Vehicle Speed Control | 4 |
| Air Bags | 3 |
| Fuel/Propulsion System | 2 |
Power Train: 13; Engine: 10; Service Brakes: 7; Electrical System: 6; Unknown Or Other: 5; Vehicle Speed Control: 4; Air Bags: 3; Fuel/Propulsion System: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 1 |
Under 25,000: 4; 25,000 to 49,999: 4; 50,000 to 74,999: 4; 75,000 to 99,999: 3; 100,000 to 149,999: 2; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (4). 20 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 8 |
| 2020 | 3 |
| 2021 | 3 |
| 2022 | 7 |
| 2023 | 3 |
| 2024 | 4 |
| 2025 | 4 |
| 2026 | 6 |
2019: 8; 2020: 3; 2021: 3; 2022: 7; 2023: 3; 2024: 4; 2025: 4; 2026: 6
Pattern summary
Power Train leads the component reports. Braking behavior appears in 9 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11235079 · 2019-07-26 (July 26, 2019)
I PREVIOUSLY LEASED THE QX50 AND HAD NO ISSUES WITH THAT VEHICLE. WE TRADED IT IN FOR MORE ROOM AND UPGRADED TO THE QX60. BRAKES BEGAN SQUEALING INTERMITTENTLY 6 MONTHS AFTER LEASING (LEASED BRAND NEW IN JUNE 2018) AND TOOK IT TO THE DEALERSHIP WE LEASED IT FROM. THE SQUEAL OCCURS WHEN DRIVING IN REVERSE DURING APPLICATION OF THE BRAKES. (MY HUSBAND BELIEVES ITS AN ISSUE WITH THE CALIPERS.) WE WERE TOLD THAT THERE WAS NOTHING WRONG WITH THE BRAKES. AT THE SECOND SERVICE DEPARTMENT (SERVICED IN JULY 2019 SINCE THE SQUEALING HAS GOTTEN MUCH …
Owner-reported narrative. Look up ODI 11235079 at NHTSA ↗
Owner report 11252884 · 2019-09-03 (September 3, 2019)
ELECTRICAL SYSTEMS FAILED (INCLUDING ABS SENSORS). BREAKS WOULD NOT FUNCTION (COULD NOT DEPRESS BREAKS). WIFE AND 6 YO SON IN CAR WERE LUCKY TO NOT HAVE BEEN KILLED AS CAR ROLLED ONTO BUSY ROAD. TOLD BY DEALER THAT ABS SYSTEM MALFUNCTIONED
Owner-reported narrative. 14,000 miles reported. Look up ODI 11252884 at NHTSA ↗
Owner report 11252858 · 2019-09-03 (September 3, 2019)
THE TRANSMISSION STARTED SHUTTERING IN THE 20-25 MPH RANGE ON 8/16/19. I TOOK IT IN FOR SERVICE THE NEXT DAY AND THEY REPLACED THE TRANSMISSION CONTROL VALVE ON 8/23. THE SHUTTERING RETURNED ON 9/1 AND NOW OCCURS BETWEEN 20 TO 60 MPH. THIS ISSUE OCCURS DURING HIGHWAY OR STREET DRIVING. VEHICLE HAS 31K PLUS MILES
Owner-reported narrative. 31,000 miles reported. Look up ODI 11252858 at NHTSA ↗
Owner report 11439552 · 2021-11-05 (November 5, 2021)
Vehicle purchased oct 23, 2021. Same day of purchase the vehicle displayed steering issues and acceleration issues. Vehicle difficult to steer and accelerate or push the pedal to make the vehicle go forward which has caused pain and stress to my arm and leg. Returned vehicle back to dealer next business day and the service center denies any mechanical issue with vehicle upon their alleged vehicle diagnoatic although the service man agreed and confessed to both myslef and the salesman that the vehicle has an issue that is not showing on the diag…
Owner-reported narrative. Look up ODI 11439552 at NHTSA ↗
Owner report 11482763 · 2022-09-03 (September 3, 2022)
I purchased my 2018 QX60 in 2021 at Competition Infiniti as a certified pre-own vehicle. I soon began to hear a rattling noise and the steering wheel would vibrate a little. I brought the vehicle back to the dealer several times with this complain and they keep telling me that their is nothing that the can do for me because that’s the way the vehicle is built. The noise as I was told is common in QX60 models and that I’m not the only person that has complained about it. I told him that I don’t expect for a $30,000+ Luxury vehicle to sound t…
Owner-reported narrative. Look up ODI 11482763 at NHTSA ↗
Owner report 11633183 · 2024-12-30 (December 30, 2024)
Check engine light came on, poor idling and start up. Infiniti replaced pvc hose that was cracked, electical seat warmer issue was fixed, dvd electrical issue was denied under the claim warranty, and some sensors were replaced due to codes of lean fuel, and the technician noticed a ticking noise. The dealership told us to pick the car up, drive it and put more miles on it and bring it back in to file another claim for the ticking sound. Returned to file new claim and was told the engine needed to be replaced or timing chain should be replaced d…
Owner-reported narrative. Look up ODI 11633183 at NHTSA ↗
Owner report 11491969 · 2022-11-02 (November 2, 2022)
The windshield wipers quick working while in a rainstorm, more than once. They will stall out and then start again with up to a minute in between. The vehicle can be inspected before repairs. The safety of everyone in and outside the vehicle is compromised significantly, with visibility while driving on all roads and freeways. The vehicle is going into the dealer and there is a current recall affecting this vehicle. just not my VIN. No other inspections at this time. No warning signals of any kind. I am completely scared to drive it as it rain…
Owner-reported narrative. Look up ODI 11491969 at NHTSA ↗
Owner report 11281688 · 2019-11-22 (November 22, 2019)
I PURCHASED THIS VEHICLE AS A NEW VEHICLE. SHORTLY AFTER PURCHASING THE VECHICLE I BEGAN TO HEAR RATTLING AND NOISES. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REFUSED TO OFFER ASSISTANCE. THE MANUFACTURER DID ASSIST. THEY SENT AN INSPECTOR IN TO REVIEW THE VEHICLE AND THEY GAVE ME COMPENSATION FOR MY NUMEROUS SERVICE VISITS. HOWEVER THE RATTLING REMAINS. ADDITIONALLY THE DRIVER SEAT MOVES BACK AND FORTH AND MG GAS TANK IS LOOSE.
Owner-reported narrative. 50,000 miles reported. Look up ODI 11281688 at NHTSA ↗