2021 Hyundai PALISADE: complaints, problems and recalls

WINDSHIELD CRACKED 2 DAY OF OWNERSHIP. THE SMALLEST SMALL PEBBLE IVE EVER SEEN FROM ROAD HIT WINDSHIELD. I'VE OWN MANY OF CARS AND DRIVE ALL OVER THE USA AND HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN TO A BRAND NEW CAR. IT HIT DRIVES SIDE WINDSHIELD. GLASS IS CHEAPLY MADE . ITS NOT SAFE FOR FAMILY.

Owner-reported narrative. 95 miles reported. Look up ODI 11343383 at NHTSA ↗

DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 55-60 MPH. A SMALL STONE KICKED UP AND CRACKED THE WINDSHIELD IMMEDIATELY. THIS RESULTED IN A SPIDERWEB THAT AS OF NOW HAS STRETCHED APPROXIMATELY 12 INCHES ACROSS. THE SOUND WAS STRANGELY LOUD. I'M NOW RESPONSIBLE FOR A FULL REPLACEMENT FOR A BACK ORDERED WINDSHIELD OVER AN SOMETHING THAT AT MOST SHOULD HAVE A CAUSED A CHIP IF ANYTHING. I CAN HEAR THE CRACK SPREADING AND AM CONCERNED FOR THE OVERALL INTEGRITY OF THE GLASS.

Owner-reported narrative. 500 miles reported. Look up ODI 11351919 at NHTSA ↗

TOOK A ROAD TRIP ACROSS THE COUNTRY TO GLACIER NATIONAL PARK IN MY 2021 PALISADE THAT I PURCHASED BRAND NEW JUST A FEW WEEKS AGO. DECIDED TO SAVE A LITTLE MONEY ON FLYING BY DRIVING INSTEAD, BUT NOW I'M REGRETTING THAT DECISION. A SMALL ROCK FLEW OFF A TRUCK THAT WAS PASSING ME ON THE LEFT ON I-90 AND HIT MY WINDSHIELD. ABSOLUTELY NOT MY FAULT AND NOTHING I COULD HAVE DONE TO PREVENT IT. THERE WAS A SPIDER CRACK. BY THE TIME I STOPPED AT THE NEXT EXIT TO GET GAS AND EXAMINE THE DAMAGE FURTHER, IT HAD ALREADY GROWN TO A RUNNER CRACK. IT WAS SATU…

Owner-reported narrative. 1,800 miles reported. Look up ODI 11360682 at NHTSA ↗

I HAD JUST LEFT THE DEALERSHIP WITH 28 MILES ON THE ODOMETER WHEN A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A ONE AND ONE HALF INCH CRACK IN THE WINDSHIELD. I WAS TRAVELING AT 45 MPH. THE WINDSHIELD HAS TO BE DEFECTIVE OR TOO THIN TO INCUR THIS DAMAGE. I WAS NOT FOLLOWING ANOTHER VEHICLE THAT COULD HAVE PROJECTED THE PEBBLE. THE MANUFACTURER SHOULD BE REQUIRED TO REPLACE THE DEFECTIVE WINDSHIELD AT IT'S EXPENSE. THIS IS NOT A CHEAP VEHICLE. I UNDERSTAND THERE IS CURRENTLY A LAWSUIT AGAINST THE MANUFACTURER TO REPLACE OTHER OWNERS WINDSHIELDS…

Owner-reported narrative. 29 miles reported. Look up ODI 11366833 at NHTSA ↗

TOXIC GASEOUS CONTAMINANTS,. DEALER UNDER THE DIRECT GUIDANCE OF THE HYUNDAI CORPORATE TECHNICAL DEPARTMENT. DEALER AND HYUNDAI CORPORATION HAS MADE NUMEROUS ATTEMPTS TO REPAIR THE GASEOUS TOXIC SMELL FROM THIS VEHICLE AND SOLUTIONS ARE NOT CORRECTING THE PROBLEM. I MUST SAY I AM DISAPPOINTED HYUNDAI CORPORATION AND STIVERS HYUNDAI OWNER AND REPRESENTATIVES FAILED TO INFORM US OF THE ONGOING GASEOUS ODOR DILEMMA OF THE PALISADE LIMITED PURCHASED /DEL DAT 11AUG2020 'SICK HOUSE SYNDROME', NAUSEA, OR FATIGUE FROM EXPOSURE TO VOCS. SOME VO…

Owner-reported narrative. 200 miles reported. Look up ODI 11372349 at NHTSA ↗

THE DESIGN OF THE SHIFTING MECHANISM IS BACKWARDS SO THAT DRIVERS MEANING TO PUT THE VEHICLE INTO DRIVE (AND GO FORWARD) WILL EASILY CONFUSE THE BUTTONS AND PUT THE VEHICLE INTO REVERSE (SENDING THE VEHICLE BACKWARDS). THINKING ABOUT A SHIFT KNOB ON A STANDARD VEHICLE, ONE THINKS OF THE KNOB IN "REVERSE" AS BEING BACK TOWARDS THE REAR WINDSHIELD. SAME WITH A MOTORIZED WHEELCHAIR: TO GO FORWARD YOU SELECT THE POSITION IN THE FRONT, AND TO GO BACK, YOU SELECT THE POSITION IN THE BACK. THE CONFUSION HAPPENED TO ME OFTEN ENOUGH THAT I ALWAYS…

Owner-reported narrative. 1,001 miles reported. Look up ODI 11374318 at NHTSA ↗

I WAS TRAVELLING AT 50MPH UNDER CRUISE CONTROL WITH LANE FOLLOWING AND LANE KEEPING. A CAR DROVE PAST ME IN THE LANE TO MY LEFT AT ABOUT 65MPH. THE COMPUTER QUICKLY TURNED MY WHEELS AND SENT ME INTO THE LANE AT MY RIGHT. IT WAS A TURNING LANE AND UNOCCUPIED. THE ANGLE OF THE CAR TO THE TURNING LANE WAS STEEP. I REGAINED CONTROL OF THE CAR BEFORE IT COULD GO OFF THE HIGHWAY TO THE LEFT.

Owner-reported narrative. 700 miles reported. Look up ODI 11375859 at NHTSA ↗

THE CAR WAS KEEPING THE CAR CENTERED IN LANE. THERE WAS A VERY SLIGHT CURVE TO THE LANE. THE CAR DID NOT RESPOND QUICKLY. WHEN THE CAR WAS VIOLATING THE OPPOSITE EDGE OF THE LANE IT OVER CORRECTED TO GET CENTERED. THEN IT VIOLATED THE OTHER EDGE AND OVER CORRECTED EVEN MORE. THE CAR WAS OSCILLATING OUT OF LANE ON BOTH SIDES BEFORE I COULD REGAIN CONTROL.

Owner-reported narrative. 700 miles reported. Look up ODI 11375861 at NHTSA ↗

Reported: 2021-10-27 (October 27, 2021)

Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.

Consequence: Reduced braking performance can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the brake master cylinder, and flush the brake fluid, free of charge. Owner notification letters were mailed on December 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 212.

Reported: 2022-08-15 (August 15, 2022)

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

Reported: 2022-08-18 (August 18, 2022)

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

Reported: 2023-03-17 (March 17, 2023)

Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.

Reported: 2025-09-11 (September 11, 2025)

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Reported: 2026-01-22 (January 22, 2026)

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.