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U.S. public vehicle records

2020 Hyundai PALISADE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

529 owner complaints analyzed

5 distinct recall campaigns

4,500 mi median reported failure mileage

Scope: 2020 model year. Data snapshot: . 163 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 127 of 529 complaints (24.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation448.3%
Transmission and shifting305.7%
Braking behavior305.7%
Steering behavior244.5%
Electrical and battery issues142.6%
Fuel system concerns10.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
127
Visibility/Wiper
114
Unknown Or Other
84
Suspension
59
Seat Belts
50
Electrical System
44
Power Train
40
Air Bags
25
Component breakdown data
CategoryCount
Engine127
Visibility/Wiper114
Unknown Or Other84
Suspension59
Seat Belts50
Electrical System44
Power Train40
Air Bags25

Engine: 127; Visibility/Wiper: 114; Unknown Or Other: 84; Suspension: 59; Seat Belts: 50; Electrical System: 44; Power Train: 40; Air Bags: 25

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
138
25,000 to 49,999
9
50,000 to 74,999
6
75,000 to 99,999
7
100,000 to 149,999
2
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,000138
25,000 to 49,9999
50,000 to 74,9996
75,000 to 99,9997
100,000 to 149,9992
150,000 and above1

Under 25,000: 138; 25,000 to 49,999: 9; 50,000 to 74,999: 6; 75,000 to 99,999: 7; 100,000 to 149,999: 2; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (138). 366 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
14
2020
102
2021
54
2022
43
2023
56
2024
50
2025
119
2026
91
Complaints over time data
CategoryCount
201914
2020102
202154
202243
202356
202450
2025119
202691

2019: 14; 2020: 102; 2021: 54; 2022: 43; 2023: 56; 2024: 50; 2025: 119; 2026: 91

Pattern summary

Engine leads the component reports. Engine operation appears in 44 complaint narratives. Transmission and shifting appears in 30 complaint narratives. Braking behavior appears in 30 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11244752 · 2019-08-18 (August 18, 2019)

SINCE PURCHASING MY PALISADE, IVE FELT CONSTANT VIBRATING COMING FROM THE GAS PEDAL WHILE DRIVING. IT SEEMS TO HAVE GOTTEN PROGRESSIVELY WORSE AND NOW FEELING VIBRATING IN THE STEERING WHEEL AND BRAKE PEDAL. THERE IS NO VIBRATING WHILE STATIONARY.

Owner-reported narrative. 10 miles reported. Look up ODI 11244752 at NHTSA ↗

Owner report 11253599 · 2019-09-06 (September 6, 2019)

PURCHASED VEHICLE AND WHEN WE DROVE IT AT HIGHWAY SPEEDS (64-75) THERE WAS A SEVERE VIBRATION WITH LOW FREQUENCY RUMBLING (SOUNDED AS THOUGH DRIVING ON RUMBLE STRIP). IF WE DROVE ABOVE 75 THE VIBRATION WOULD LESSEN. WE BROUGHT IN INTO THE DEALER AND ON THE FIRST VISIT THEY FIRST BALANCED TIRES, NO CHANGE NOTICED ALTHOUGH THEY GAVE US THE VEHICLE BACK. SECOND VISIT THEY REPLACED REAR TIRES AND FORCE BALANCED ALL TIRES, NO CHANGE. THEN THEY REPLACED FRONT TIRES AND REPLACED THE REAR DRIVE SHAFT AFTER HAVING TOLD US TWO WEEKS PRIOR THAT THEY HAD …

Owner-reported narrative. 10 miles reported. Look up ODI 11253599 at NHTSA ↗

Owner report 11257246 · 2019-09-22 (September 22, 2019)

LESS THAN 2 MONTHS INTO A BRAND NEW VEHICLE, THE WINDSHIELD CRACKED DURING A RAINSTORM ON THE HIGHWAY ALONG THE LINE OF THE WIPERS. NOTHING HIT THE WINDSHIELD OTHER THAN RAIN. THE DEALER IS MAKING US PAY OUT OF POCKET FOR RECALIBRATION AND TINTING, DESPITE THE FACT WE HAVE INSURANCE. SAFELITE IS REPLACING THE WINDSHIELD. IT TOOK 3 WEEKS TO GET THE WINDSHIELD. ALSO, THE STEERING MOTOR HAD TO BE REPLACED IN LESS THAN 2 MONTHS.

Owner-reported narrative. 2,700 miles reported. Look up ODI 11257246 at NHTSA ↗

Owner report 11270087 · 2019-10-21 (October 21, 2019)

WHILE IN MOTION ON A HIGHWAY A VERY SMALL FOREIGN OBJECT HIT THE LOWER SIDE OF THE WINDSHIELD IN FRONT OF THE DRIVER. THE SOUND OF THE HIT WAS BARELY AUDIBLE SO THE OBJECT HAD TO BE VERY SMALL. I DON'T SEE HOW SUCH A SMALL OBJECT COULD BREAK A WINDSHIELD ON A 2 WEEK OLD VEHICLE

Owner-reported narrative. 1,200 miles reported. Look up ODI 11270087 at NHTSA ↗

Owner report 11278479 · 2019-11-06 (November 6, 2019)

HEARING LOUD WIND NOISE FROM DRIVER'S DOOR WHILE DRIVING AT SPEED STARTING FROM 35 MPH AND IT BECOMING EVEN WORSE WHEN THE SPEED IS INCREASED.

Owner-reported narrative. 1,500 miles reported. Look up ODI 11278479 at NHTSA ↗

Owner report 11279867 · 2019-11-13 (November 13, 2019)

WHILE DRIVING OVER APPROXIMATELY 35 MPH, WIND NOISE FROM DRIVER'S DOOR.

Owner-reported narrative. 100 miles reported. Look up ODI 11279867 at NHTSA ↗

Owner report 11280516 · 2019-11-16 (November 16, 2019)

THERE ARE TWO COMPLAINTS... 1. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, A CRACK DEVELOPED IN THE MIDDLE OF THE WINDSHIELD, JUST BELOW THE REAR-VIEW MIRROR MOUNT. PER THE DEALERSHIP RECOMMENDATION WE WENT TO SAFELITE FOR AN OPINION ABOUT THE CAUSE, SINCE WE HAD NO MEMORY OF ANYTHING HITTING THE WINDSHIELD, AND THE SAFELITE MANAGER PROVIDED A WRITTEN OPINION (VIA EMAIL) THAT THERE WAS NO EVIDENCE OF IMPACT, AND IT WAS HIS OPINION THAT THERE WAS A DEFECT IN THE GLASS. HYUNDAI CORPORATE STATED THAT SINCE WE COULD NOT PROVE A DEFECT EXISTED…

Owner-reported narrative. 500 miles reported. Look up ODI 11280516 at NHTSA ↗

Owner report 11281381 · 2019-11-20 (November 20, 2019)

RECEIVED A POSTCARD FROM MY HYUNDAI DEALER STATING TO CALL THE DEALERSHIP ABOUT A FACTORY RECALL. CALLED THE DEALERSHIP AND WAS INFORMED OF AN AIRBAG PROBLEM SO I MADE AN APPOINTMENT FOR REPAIRS. SERVICE WRITER AT THE DEALERSHIP INFORMED ME THE RECALL CONCERNED REPLACING SIDE CURTAIN AIRBAGS. I CHECKED THIS NHTSA WEBSITE AND THERE IS NOTHING CONCERNING A RECALL FOR AIRBAGS.

Owner-reported narrative. Look up ODI 11281381 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V802000 · Air Bags:Side/Window

Reported: 2019-11-07 (November 7, 2019)

Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Consequence: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

NHTSA campaign record ↗
22V627000 · Visibility:Windshield Wiper/Washer:Motor

Reported: 2022-08-15 (August 15, 2022)

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

NHTSA campaign record ↗
22V633000 · Trailer Hitches

Reported: 2022-08-18 (August 18, 2022)

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

NHTSA campaign record ↗
25V607000 · Seat Belts: Rear/Other:Buckle Assembly | Seat Belts:Front:Buckle Assembly

Reported: 2025-09-11 (September 11, 2025)

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

NHTSA campaign record ↗
26V034000 · Air Bags:Side/Window:Curtain

Reported: 2026-01-22 (January 22, 2026)

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence: Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

NHTSA campaign record ↗