2014 Honda CROSSTOUR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
31 owner complaints analyzed
3 distinct recall campaigns
52,120 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 21 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 31 complaints (25.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 16.1% |
| Transmission and shifting | 3 | 9.7% |
| Electrical and battery issues | 3 | 9.7% |
| Steering behavior | 3 | 9.7% |
| Engine operation | 2 | 6.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Engine | 6 |
| Unknown Or Other | 4 |
| Steering | 3 |
| Electrical System:Starter Assembly | 2 |
| Power Train | 2 |
| Power Train:Automatic Transmission:Torque Converter | 2 |
| Service Brakes | 2 |
Electrical System: 8; Engine: 6; Unknown Or Other: 4; Steering: 3; Electrical System:Starter Assembly: 2; Power Train: 2; Power Train:Automatic Transmission:Torque Converter: 2; Service Brakes: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 3; 25,000 to 49,999: 7; 50,000 to 74,999: 8; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 1
50,000 to 74,999 miles has the most reports with usable mileage (8). 10 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 5 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 4 |
| 2022 | 1 |
| 2023 | 2 |
| 2025 | 2 |
| 2026 | 1 |
2014: 2; 2015: 1; 2016: 2; 2017: 2; 2018: 5; 2019: 5; 2020: 4; 2021: 4; 2022: 1; 2023: 2; 2025: 2; 2026: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10606087 · 2014-06-26 (June 26, 2014)
I PURCHASE A 2014 HONDA SPORT ON OCTOBER 2013 WITH 0 MILES. 4 MONTHS LATER I STARTED TO HAVE ISSUES WITH ENGINE VIBRATION SHAKE WHILE ON FULL STOP ON DRIVE MODE. IT HAS BEEN BACK TO WHERE THE VEHICLE WAS PURCHASE 3X REGARDING THE ISSUE AND STILL THEY CANNOT DUPLICATE THE PROBLEM. ON OTHER OCCASION THE CAR ALSO NOW STALLS OUT ON THE FREEWAY DOING 50 - 80 MPH. VEHICLE HAS STALLED OUT 4X SINCE THEN TO MAKE IT WORST IT EVEN STALLED OUT AT THE DEALERS DRIVE WAY. ITS NOW BACK AGAIN AT THE DEALER SHIP FOR THE 5TH TIMES WITH MY CONCERNS ON ENGINE MOTO…
Owner-reported narrative. 17,000 miles reported. Look up ODI 10606087 at NHTSA ↗
Owner report 10664820 · 2014-12-17 (December 17, 2014)
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE. ADDITIONALLY, THE STEERING WHEEL WAS DIFFICULT TO TURN IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 10664820 at NHTSA ↗
Owner report 10779483 · 2015-10-03 (October 3, 2015)
WHEN DRIVING ON DARK NARROW ROADS, THERE IS LITTLE OR NO VISIBILITY ON MY RIGHT SIDE UNLESS I TURN ON HIGH BEAMS--WHICH I CAN'T DO IF THERE IS ONCOMING TRAFFIC ON THE OTHER LANE. IF I GO UP AN INCLINE, I SEE WHAT APPEARS TO BE A DARK SHADE THAT LOWERS TO THE POINT THAT I CAN SEE JUST A LITTLE AT THE BOTTOM. AS I PULLED OUT OF THE DEALER'S GARAGE AT NIGHT, WHERE I FACE A ROW OF TALL TREES, THERE IS A DISTINCT SEPARATION OF LIGHT AND DARKNESS ACROSS THE TREES, WHICH THE DEALER SAID IS EXACTLY AS IT SHOULD BE. IT IS VERY FRIGHTENING WHEN I EX…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10779483 at NHTSA ↗
Owner report 10884580 · 2016-07-13 (July 13, 2016)
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH THE FORWARD COLLISION WARNING SYSTEM AND VISUAL DISPLAY FEATURE, WHICH DID NOT FUCTION PROPERLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER ADVISED THAT ONLY THE ORGINAL WINDSHIELD GLASS BE USED FOR REPLACEMENT RATHER THAN AN AFTERMARKET WINDSHIELD. THE WINDSHIELD EXHIBITED A CRACK. THE INSURNACE COMPANY AND INDEPENDENT MECHANIC STATED THAT THE SYSTEM DID NOT FUNCTON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS RECALIBRATED …
Owner-reported narrative. 61,000 miles reported. Look up ODI 10884580 at NHTSA ↗
Owner report 10935428 · 2016-12-15 (December 15, 2016)
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START ON THE FIRST ATTEMPT. IT TOOK APPROXIMATELY 2-5 ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER A SECOND TIME AND THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,500.
Owner-reported narrative. 35,500 miles reported. Look up ODI 10935428 at NHTSA ↗
Owner report 10995329 · 2017-06-15 (June 15, 2017)
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT HEARD A CRANKING AND WINDING NOISE WHEN THE KEY WAS TURNED IN THE IGNITION. THE VEHICLE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ANDERSON HONDA [phone removed]) WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WAS NOT COVERED UNDER A RECALL OR WARRANTY. THE FAILURE MILEAGE WAS 44,000.
Owner-reported narrative. 44,000 miles reported. Look up ODI 10995329 at NHTSA ↗
Owner report 11053317 · 2017-12-07 (December 7, 2017)
STARTER DOES NOT ENGAGE, WHEN BUTTON IS PUSHED OFTEN THE STARTER SIMPLY SPINS. TRIED BATTERY REPLACEMENT, DID RESEARCH AND FOUND THERE IS A COMMON ISSUE WITH THIS VEHICLE WHERE THE STARTER ISN'T ALIGNED QUITE PROPERLY.
Owner-reported narrative. 40,000 miles reported. Look up ODI 11053317 at NHTSA ↗
Owner report 11080930 · 2018-03-22 (March 22, 2018)
WE BOUGHT THE VEHICLE NEW IN 2014. THE BATTERY PREMATURELY FAILED FIRST AND NOW WE ARE HAVING ISSUES WITH THE STARTER NOT ENGAGING. IT TAKES SEVERAL ATTEMPTS TO START AND IT HAS DONE THIS ON THREE DIFFERENT OUT OF STATE ROAD TRIPS. THE DEALERSHIP IS REFUSING TO ACKNOWLEDGE PROBLEM AT THE MOMENT. THE CAR HAS 55000 MILES ON IT CURRENTLY.
Owner-reported narrative. Look up ODI 11080930 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V661000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2018-09-27 (September 27, 2018)
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
NHTSA campaign record ↗19V378000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2019-05-16 (May 16, 2019)
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
NHTSA campaign record ↗19V502000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2019-06-27 (June 27, 2019)
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
NHTSA campaign record ↗