2014 Honda CROSSTOUR problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
31 owner complaints analyzed
3 distinct recall campaigns
52,120 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 21 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 31 complaints (25.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 16.1% |
| Transmission and shifting | 3 | 9.7% |
| Electrical and battery issues | 3 | 9.7% |
| Steering behavior | 3 | 9.7% |
| Engine operation | 2 | 6.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Engine | 6 |
| Unknown Or Other | 4 |
| Steering | 3 |
| Electrical System:Starter Assembly | 2 |
| Power Train | 2 |
| Power Train:Automatic Transmission:Torque Converter | 2 |
| Service Brakes | 2 |
Electrical System: 8; Engine: 6; Unknown Or Other: 4; Steering: 3; Electrical System:Starter Assembly: 2; Power Train: 2; Power Train:Automatic Transmission:Torque Converter: 2; Service Brakes: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 3; 25,000 to 49,999: 7; 50,000 to 74,999: 8; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 1
50,000 to 74,999 miles has the most reports with usable mileage (8). 10 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 5 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 4 |
| 2022 | 1 |
| 2023 | 2 |
| 2025 | 2 |
| 2026 | 1 |
2014: 2; 2015: 1; 2016: 2; 2017: 2; 2018: 5; 2019: 5; 2020: 4; 2021: 4; 2022: 1; 2023: 2; 2025: 2; 2026: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11124230 · 2018-09-04 (September 4, 2018)
ON SEPTEMBER 3,2018 WHILE TRAVELING ON INTERSTATE 81 S AT EXIT 39 IN SMYTHCOUNTY VIRGINIA, AS THIS DRIVER ACCELERATED UP TO SPEED, SAID VEHICLE'S CRUISE CONTROL ACTIVATED WITHOUT BEING PROMPTED BY THE DRIVER. THIS OCCURED AS THE VEHICLE SURPASSED 25MPH. THIS DRIVER NOTICED THE ACCELERATOR HAD BEEN TAKEN OVER BY CRUISE CONTROL AND IMMEDIATLEY ATTEMPTED TO DISENGAGE THE CRUISE CONTROL. AFTER CRUISE CONTROL BUTTONS WERE TURNED OFF THE ACCELERATION WAS NOT ALTERED; THE FIRST AVAILABLE EXIT RAMP WAS TAKEN, THIS DRIVER USED THE BRAKING SYSTEM TO …
Owner-reported narrative. 52,120 miles reported. Look up ODI 11124230 at NHTSA ↗
Owner report 11433384 · 2021-09-17 (September 17, 2021)
The contact owned a 2014 Honda Crosstour. The contacat stated that after making a right turn and slowing down to about 15 mph when the contact noticed the vehicle began accelerating more than intended. The contact removed their foot from the accelerator pedal to the brake pedal however the vehicle failed to stop. The vehicle ended up crashing into a building nearby. The air bags did deploy. A police report was filed. The vehicle was towed and deemed totaled. The driver received injuries to their noise, chest and back. The passenger received a k…
Owner-reported narrative. 42,500 miles reported. Look up ODI 11433384 at NHTSA ↗
Owner report 11156925 · 2018-12-07 (December 7, 2018)
PURCHASED 2014 HONDA CROSSTOUR AROUND YEAR AGO, NOTICED PASSENGER AIR BAG SYSTEM WAS TURNED OFF ABOUT 6 MONTHS LATER, LUTHER BROOKDALE HONDA IN MINNESOTA WAS WHERE I PURCHASED THIS VEHICLE, NOT ONE NOTIFICATION OF ANY RECALL WAS SENT OUT TO US IN NEED OF REPAIR/REPLACEMENT... I'M ASSUMING THAT'S BECAUSE OF TAKADA, & NO NEW RESOLUTION TO THIS PROBLEM???? DEALER I BOUGHT IT FROM SAID NOTHING ABOUT IT... ONLY IN AMERICA! !!! THE OTHER ISSUE WITH THIS CAR IS FRONT DRIVE AXLES WENT OUT ON IT, AT 60,000 MILES, & WAS INFORMED THRU HONDA THAT TOR…
Owner-reported narrative. 65,000 miles reported. Look up ODI 11156925 at NHTSA ↗
Owner report 11234106 · 2019-07-23 (July 23, 2019)
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN THE CONTACT PRESSED THE START BUTTON, SCRATCHING AND GRINDING NOISES WERE HEARD UNDER THE HOOD. THE VEHICLE WAS TAKEN TO GENTHE HONDA (15100 DUREKA RD, SOUTH GATE, MI) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE AND THE STARTER WAS REPLACED. THE FAILURE MILEAGE WAS 66,000.
Owner-reported narrative. 66,000 miles reported. Look up ODI 11234106 at NHTSA ↗
Owner report 10935428 · 2016-12-15 (December 15, 2016)
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START ON THE FIRST ATTEMPT. IT TOOK APPROXIMATELY 2-5 ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER A SECOND TIME AND THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,500.
Owner-reported narrative. 35,500 miles reported. Look up ODI 10935428 at NHTSA ↗
Owner report 11053317 · 2017-12-07 (December 7, 2017)
STARTER DOES NOT ENGAGE, WHEN BUTTON IS PUSHED OFTEN THE STARTER SIMPLY SPINS. TRIED BATTERY REPLACEMENT, DID RESEARCH AND FOUND THERE IS A COMMON ISSUE WITH THIS VEHICLE WHERE THE STARTER ISN'T ALIGNED QUITE PROPERLY.
Owner-reported narrative. 40,000 miles reported. Look up ODI 11053317 at NHTSA ↗
Owner report 10664820 · 2014-12-17 (December 17, 2014)
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE. ADDITIONALLY, THE STEERING WHEEL WAS DIFFICULT TO TURN IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 10664820 at NHTSA ↗
Owner report 11397506 · 2021-02-23 (February 23, 2021)
ELECTRONIC POWER STEERING (EPS) FAILED WHILE DRIVING (65 MPH) ON THE INTERSTATE (I29, 1/22/21). IMMEDIATELY DROVE VEHICLE TO HONDA DEALER AND CODE WAS RESET. DROVE APPROXIMATELY 1/4 MILE AND EPS FAILED AGAIN. DIAGNOSTIC SCAN (CODES 51-07 & 51-01) REVEALED A FAULTY TORQUE SENSOR, WHICH WAS REPLACED ($1,485). EPS FAILED AGAIN ON 2/22/21 WHILE TURNING AT A TRAFFIC LIGHT (25 MPH) AND NEARLY WRECKED THE VEHICLE DUE TO LOSS OF POWER STEERING. DROVE THE VEHICLE BACK TO THE DEALER AND AWAITING A RESPONSE. THERE ARE TSBS (EPS WARRANTY EXTENSION) ISS…
Owner-reported narrative. 64,500 miles reported. Look up ODI 11397506 at NHTSA ↗
Owner report 10606087 · 2014-06-26 (June 26, 2014)
I PURCHASE A 2014 HONDA SPORT ON OCTOBER 2013 WITH 0 MILES. 4 MONTHS LATER I STARTED TO HAVE ISSUES WITH ENGINE VIBRATION SHAKE WHILE ON FULL STOP ON DRIVE MODE. IT HAS BEEN BACK TO WHERE THE VEHICLE WAS PURCHASE 3X REGARDING THE ISSUE AND STILL THEY CANNOT DUPLICATE THE PROBLEM. ON OTHER OCCASION THE CAR ALSO NOW STALLS OUT ON THE FREEWAY DOING 50 - 80 MPH. VEHICLE HAS STALLED OUT 4X SINCE THEN TO MAKE IT WORST IT EVEN STALLED OUT AT THE DEALERS DRIVE WAY. ITS NOW BACK AGAIN AT THE DEALER SHIP FOR THE 5TH TIMES WITH MY CONCERNS ON ENGINE MOTO…
Owner-reported narrative. 17,000 miles reported. Look up ODI 10606087 at NHTSA ↗