2013 Honda CROSSTOUR: complaints, problems and recalls

NOTE: THIS IN REFERENCE TO THE HONDA CROSSTOUR WHICH IS NOT LISTED IN YOUR DROP DOWN . THE HEAD RESTRAINT IS BADLY PROPORTIONED--WITH ANY ADJUSTMENT OF THE SEAT OR RESTRAINT IT FORCES MY FORWARD AND DOWN--THIS WAS NOT NOTICEABLE IN THE SHORT TEST DRIVE BUT ONLY DURING A LONGER DRIVE --AFTER A FAIRLY SHORT TIME I DEVELOPED A VERY PAINFUL NECK AND IT GOT WORSE WITH TIME.. I HAVE CONTACTED THE DEALER BUT THEY DID NOT OFFER ANY SOLUTION TO THE PROBLEM OTHER THAN TO ADJUST THE SEAT. TRIED THAT UNTIL I HAD EXHAUSTED ALL POSSIBLE POSITIONS WITH N…

Owner-reported narrative. 150 miles reported. Look up ODI 10498366 at NHTSA ↗

HESITATION: WHEN TRYING TO ACCELERATE, AFTER STOPPING, IN MANY INSTANCES THERE IS A VERY PRONOUNCED HESITATION BEFORE THE CAR STARTS FORWARD. THIS IS A REAL PROBLEM WHEN ATTEMPTING TO MERGE INTO TRAFFIC OR ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT. THERE IS A SAFETY PROBLEM WHEN PRESSING ON THE ACCELERATOR AND IT TAKES SEVERAL SECONDS FOR THE CAR TO START MOVING.

Owner-reported narrative. 125 miles reported. Look up ODI 10535608 at NHTSA ↗

WHEN STOPPED AT INTERSECTION AND TAKING FOOT OFF BRAKE TO PROCEED, OCCASIONALLY CAR WILL NOT MOVE FORWARD WITH MODERATE GAS PEDAL PRESSURE. BACKING OFF THE GAS SLIGHTLY GETS CAR GOING FORWARD. ENGINE DOES NOT QUIT DURING THESE EPISODES, IT JUST WILL NOT MOVE CAR UNLESS GAS PEDAL POSITION IS CHANGED BY BACKING OFF A LITTLE. THIS CAN BE VERY PANIC-INDUCING WHEN TIMING CROSS-TRAFFIC FOR A CROSSING OR MERGE. *TR

Owner-reported narrative. 8,500 miles reported. Look up ODI 10545999 at NHTSA ↗

AT LOW SPEED THE VEHICLE HESITATES BEFORE ACCELERATING. FIRST NOTICED PROBLEM IN MALL PARKING LOTS. WHEN I ATTEMPTED TO SLOWLY MANEUVER THE VEHICLE, THE VEHICLE FAILED TO RESPOND TO THE GAS PEDAL. IF YOU CONTINUE TO APPLY THE GAS, THE VEHICLE WOULD LUNGE FORWARD, ALMOST SPINNING THE FRONT WHEELS. YESTERDAY I MADE A RIGHT TURN ON TO A BUSY ROAD, AND THE VEHICLE JUST DIED. WITH A GARBAGE TRUCK FAST APPROACHING I CONTINUED TO APPLY THE GAS, AND THE VEHICLE FINALLY ACCELERATED. *TR

Owner-reported narrative. 2,750 miles reported. Look up ODI 10556031 at NHTSA ↗

THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR IN OCTOBER 2013 AND CONTINUES TO DATE. WHEN STOPPED AT INTERSECTION AND MODERATELY ACCELERATE, THE CAR DOESN'T MOVE. IT CAUSE YOU TO PANIC AND ACCELERATE HARDER AND THEN THE CAR JERKS AND TAKES OFF TOO FAST. IT'S ALMOST LIKE WHEN YOU TAKE THE FOOT OFF THE BRAKE AND ACCELERATE THE GEARS SLIP AND WHEN IT GRABS IT JERKS AND ACCELERATES ABRUPTLY. THIS IS NERVE RACKING WHEN TRYING TO TIME CROSS TRAFFIC TO CROSS INTERSECTION OR MERGING INTO TRAFFIC. NOT A VERY SECURE FEELING. *TR

Owner-reported narrative. 4,500 miles reported. Look up ODI 10567584 at NHTSA ↗

WHEN WE FIRST PURCHASED THIS 2013 HONDA WE LOVED IT AS IT IS A BEAUTIFUL CAR. MY HUSBAND AND I STARTED NOTICING A HESITATION WHEN STEPPING DOWN ON GAS PEDAL TO MOVE ACROSS ONCOMING TRAFFIC INTO THE RIGHT HAND LANE MAKING A LEFT TURN. THE HESITATION BECAME FRIGHTENING. THE SERVICE DEPARTMENT MANAGER EXPLAINED TO ME THAT THIS WAS NORMAL FOR HONDA AS IT WAS A TRANSITION PERIOD WHILE CHECKING TRACTION. WE SEE IT AS DANGEROUS. NOW THAT WE OWN THE CAR SINCE 3/7/14 WE NEED TO KNOW WHAT OUR OPTIONS ARE. DO WE HAVE TO WAIT UNTIL THERE IS AN ACCIDENT…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10607778 at NHTSA ↗

WHEN I STARTED THE CAR, THE INDICATOR FOR A POWER STEERING FAILURE WAS ILLUMINATED ON THE DASHBOARD. THE POWER STEERING DID NOT FUNCTION, AND THERE WAS NO POWER STEERING ASSIST. THE CAR HAS BEEN TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIR. *JS

Owner-reported narrative. 57,990 miles reported. Look up ODI 10661621 at NHTSA ↗

MY REAR BRAKES PADS ARE COMPLETELY WORN OUT AND MY CAR DOES NOT EVEN HAVE 40K MILES ON IT. VERY DISAPPOINTED. HOW CAN MY REAR PADS BE OUT BEFORE MY FRONT PADS? ACCORDING TO THE HONDA DEALERSHIP THE REAR BRAKES GO OUT FIRST ON THESE TYPES OF CARS. I AM NO MECHANIC BUT THIS DOES NOT MAKE SENSE TO ME WHEN THE TECH IS BLAMING MY STOP AND GO TRAFFIC. I'VE OWNED CHEVY'S AND FORD'S AND I'VE NEVER HAD AN ISSUE WITH MY BRAKES GOING OUT SO SOON WHETHER FRONT OR REAR. I'M NEVER BUYING A HONDA AGAIN. *TR

Owner-reported narrative. 39,000 miles reported. Look up ODI 10667239 at NHTSA ↗

Reported: 2018-09-27 (September 27, 2018)

Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

Reported: 2019-05-16 (May 16, 2019)

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.

Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.

Reported: 2019-06-27 (June 27, 2019)

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.