2012 Honda CROSSTOUR: complaints, problems and recalls

A/C CONDENSER DAMAGED FROM ROAD DEBRIS (GRAVEL). *TR

Owner-reported narrative. Look up ODI 10451869 at NHTSA ↗

MY VEHICLE WAS HIT ON THE PASSENGER SIDE, THEN PUSHED HEAD ON INTO A UTILITY POLE. THE VEHICLE'S SIDE AIR BAGS DEPLOYED, BUT THE FRONT AIR BAG DID NOT. UPDATED 10/15/12 *BF

Owner-reported narrative. 1,200 miles reported. Look up ODI 10479121 at NHTSA ↗

THE SEATS IN THE 2012 HONDA CROSSTOUR I JUST LEASED ARE HORRIFIC. THEY ARE EXTREMELY UNCOMFORTABLE AND THE POSITIONING ENCOURAGES POOR POSTURAL HABITS AND CANNOT BE TOLERATED FOR ANY LENGTH OF TIME. I TOOK MY CAR ON A 3500 MILE BUSINESS TRIP AND WAS CRIPPLED THE ENTIRE TIME AND ALMOST COULDN'T DRIVE HOME. I'VE PUT A LARGE SUM OF $ DOWN TO LOWER MY MONTHLY PAYMENTS AND AM NOW STUCK WITH A CAR THAT'S EXCRUCIATING TO DRIVE. I'VE OWNED HONDA'S IN THE PAST AND WAS VERY HAPPY WITH THEIR LONGEVITY, FUEL ECONOMY AND COMFORT OVERALL. I NEVER THIS C…

Owner-reported narrative. 3,500 miles reported. Look up ODI 10487653 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE HEAD REST WOULD PUSH HIS HEAD FORWARD, CAUSING HIM PAIN. THE CONTACT MENTIONED THAT THE DEFECT CAUSED HIS ARM TO BECOME NUMB AS WELL. ADDITIONALLY, THE CONTACT STATED THAT AS A TEMPORARY REMEDY HE REMOVED THE HEAD REST. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FA…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10494634 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A FIRE HAD ERUPTED FROM THE DASHBOARD AREA. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE THE FAILURE HAD OCCURRED OVERNIGHT WHILE THE VEHICLE WAS PARKED AND SEEMINGLY, HAD EXTINGUISHED INDEPENDENTLY. THE CONTACT DID NOT NOTICE THE FAILURE UNTIL IT HAD ALREADY OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE HAD BEEN A FAILURE WITH THE WIRING IN THE CONSOLE. THE EXACT CAUSE OF THE FIRE WAS UNDET…

Owner-reported narrative. 22,982 miles reported. Look up ODI 10494713 at NHTSA ↗

WHILE PARKING, IN SPOT, WITH FOOT ON BRAKE, ENGINE STARTED TO REV AND I FELT CAR WANTING TO MOVE FORWARD. I PUT THE CAR IN PARK AND CHECKED TO MAKE SURE MY FOOT WAS NOT TOUCHING THE GAS. IT WAS NOT. MY WIFE WAS IN THE CAR WITH ME AND ASKED ME WHAT HAD HAPPENED. I WASN'T SURE. A COUPLE OF MONTHS LATER MY WIFE WAS DRIVING APPROX. 25 MPH WHEN SHE HEARD AND FELT THE ENGINE REV AND THE CAR STARTED RACING FORWARD. SHE SLAMMED ON THE BRAKE AND PULLED THE CAR OVER AND SHUT IT OFF. LUCKILY NO ONE WAS IN FRONT OR BEHIND HER DURING THIS OCCURRENCE. …

Owner-reported narrative. 10,000 miles reported. Look up ODI 10532386 at NHTSA ↗

I WAS TRAVELING DOWN THE INTERSTATE WHEN THERE WAS A BOOM ABOVE OUR CAR AND THEN WHAT SOUNDED LIKE ICE FALLING DOWN THE BACK OF THE CAR. WHEN I PULLED THE SUNROOF SHADE BACK A BIT I REALIZED THE SUNROOF HAD SHATTERED. THE DEALERSHIP WAS A COUPLE MILES AWAY. WHEN I PULLED IN AND LOOKED INTO THE SUNROOF, I EXPECTED TO SEE A ROCK OR SOMETHING BUT THERE WAS NONE. WE HAD NOT PASSED UNDER ANY BRIDGE. MOST OF THE SUNROOF HAD BROKEN INTO LITTLE SMALL GEOMETRIC PIECES. THE EDGES OF THE HOLE IN THE SUNROOF LOOKED LIKE IT WAS CRUMBLING. *TR

Owner-reported narrative. 50,000 miles reported. Look up ODI 10565656 at NHTSA ↗

I WAS DRIVING SOUTH ON HIGHWAY 680 IN WALNUT CREEK CA AROUND 2;00 PM. TRAFFIC WAS VERY LIGHT AND MY SUNROOF EXPLODED AFTER A LOUD BANG! I PULLED OVER AND COULDN'T FIND ANYTHING IN THE CAR THAT INDICATED THAT IT WAS HIT BY AN OBJECT. *TR

Owner-reported narrative. 20,000 miles reported. Look up ODI 10575456 at NHTSA ↗

Reported: 2012-02-01 (February 1, 2012)

HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.

Consequence: IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.

Remedy: HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.

Reported: 2018-09-27 (September 27, 2018)

Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

Reported: 2019-05-16 (May 16, 2019)

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.

Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.

Reported: 2019-06-27 (June 27, 2019)

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.