2015 Honda CROSSTOUR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
26 owner complaints analyzed
3 distinct recall campaigns
40,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 15 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 26 complaints (30.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 11.5% |
| Engine operation | 2 | 7.7% |
| Electrical and battery issues | 1 | 3.8% |
| Steering behavior | 1 | 3.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Electrical System:Starter Assembly | 6 |
| Power Train | 3 |
| Structure:Body | 3 |
| Unknown Or Other | 3 |
| Air Bags | 2 |
| Engine | 2 |
| Forward Collision Avoidance: Warnings | 1 |
Electrical System: 8; Electrical System:Starter Assembly: 6; Power Train: 3; Structure:Body: 3; Unknown Or Other: 3; Air Bags: 2; Engine: 2; Forward Collision Avoidance: Warnings: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 5; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 11 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 4 |
| 2025 | 1 |
| 2026 | 3 |
2015: 1; 2017: 3; 2018: 3; 2019: 4; 2020: 2; 2021: 1; 2022: 2; 2023: 2; 2024: 4; 2025: 1; 2026: 3
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10794420 · 2015-11-17 (November 17, 2015)
WHEN PRESSING THE THROTTLE DURING LOW SPEEDS, THE CAR HESITATES WITH NO CHANGE TO RPM AND NO RESPONSE FROM THE ENGINE TO PRODUCE POWER TO INCREASE VEHICLE SPEED. IN ORDER TO OVERCOME THE HESITATION, I HAVE TO FULLY DISENGAGE MY RIGHT FOOT FROM THE THROTTLE AND PRESS THE THROTTLE AGAIN IN ORDER FOR THE ENGINE TO RESPOND TO MY COMMAND AND PROVIDE POWER. THIS SOLUTION DOES NOT ALWAYS RECTIFY THE PROBLEM TO WHERE SOMETIMES I JUST WAIT FOR THE CAR TO PICK UP ON MY COMMAND TO INCREASE SPEED. THIS OCCURS MULTIPLE TIMES A DAY SINCE I PURCHASED THE C…
Owner-reported narrative. 200 miles reported. Look up ODI 10794420 at NHTSA ↗
Owner report 11013984 · 2017-08-09 (August 9, 2017)
TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND MADE A GRINDING NOISE. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY, BUT INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COGGIN HONDA JACKSONVILLE (11003 ATLANTIC BLVD, JACKSONVILLE, FL 32225 [phone removed]), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT FOUND TSB NUMBER: 16-002 ON THE CARS.COM WEBSITE. THE FAIL…
Owner-reported narrative. 129 miles reported. Look up ODI 11013984 at NHTSA ↗
Owner report 11031670 · 2017-10-04 (October 4, 2017)
TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL WHINING SOUND UNDER THE HOOD WHILE ATTEMPTING TO START THE VEHICLE. ASSUMING THAT THE BATTERY WAS PROBABLY DEFECTIVE, THE CONTACT PURCHASED A NEW BATTERY AND REPLACED THE OLD BATTERY; HOWEVER, THE FAILURE RECURRED. PRIOR TO THE VEHICLE STALLING A SECOND TIME, THE STARTER ENGINE WARNING INDICATOR ILLUMINATED. FLOWERS HONDA (1610 E JACKSON ST, THOMASVILLE, GA 31792, [phone removed]) WAS …
Owner-reported narrative. 61,139 miles reported. Look up ODI 11031670 at NHTSA ↗
Owner report 11042848 · 2017-11-03 (November 3, 2017)
I PURCHASED MY 2015 HONDA CROSS TOUR (NEW) AS HOLD OVER. MY CAR HAS 40,000 MILES ON IT, I HAVE SERVICED MY VEHICLE FAITHFULLY. I BROUGHT MY VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION AND WAS TOLD MY TIRES ARE COMPLETELY WORN DOWN. THIS IS MY SECOND SET OF TIRES. THE FIRST SET WAS COMPLETELY WORN DOWN BY 20,000, I WAS THEN TOLD IT WAS BECAUSE THEY WERE FACTORY TIRES. I PURCHASED VERY GOOD TIRES AND WAS TOLD AGAIN THEY ARE COMPLETELY WORN DOWN. THIS IS WRONG.
Owner-reported narrative. 19,800 miles reported. Look up ODI 11042848 at NHTSA ↗
Owner report 11083835 · 2018-04-08 (April 8, 2018)
BEFORE 37000 MILES THE AUDIO SYSTEM WILL BLINK OUT GOES THROUGH THE RESTART PROCESS AT THE BEGINNING AND SOMETIMES DURING A CALL. THE SCREEN IS NON FUNCTIONAL FOR AT LEAST A MINUTE NO RIGHT TURN CAMERA VIEW AVAILABLE, AND PHONE CALL INTERRUPTED, INITIALLY CAUSED PANIC AND A DISTRACTION, PROBLEM HAS PROGRESSED AND THE AUDIO POWER OFF NOTICE APPEARS. THIS HAPPENS WHILE DRIVING ON ANY ROAD ANYWHERE.2ND ISSUE, THE TPMS LIGHT CAME ON WITH NO NOTICEABLE TIRE ISSUE WHEN CHECKED. THE LIGHT COMES ON RANDOMLY, THE DEALER ADVISED NO KNOWN FIX.THIS HAPPE…
Owner-reported narrative. Look up ODI 11083835 at NHTSA ↗
Owner report 11093816 · 2018-05-14 (May 14, 2018)
LIGHTS COME ON IN INTERIOR OF CAR AND WANT GO OUT.
Owner-reported narrative. 18 miles reported. Look up ODI 11093816 at NHTSA ↗
Owner report 11093817 · 2018-05-14 (May 14, 2018)
I RECEIVED A LETTER INFORMING MANUFACTURER THAT MY AIRBAG MAY MALFUNCTION.
Owner-reported narrative. 20,000 miles reported. Look up ODI 11093817 at NHTSA ↗
Owner report 11219305 · 2019-06-11 (June 11, 2019)
VEHICLE DID NOT START X2, WITH TYPICAL STARTER-RELATED GRINDING NOISE. HONDA HAS A STARTER PROBLEM IN A MODEL YEAR WITH A DOCUMENTED SERVICE CAMPAIGN FOR STARTER PROBLEMS. APPARENTLY MY VIN IS NOT INCLUDED IN THE CAMPAIGN. SERVICE BULLETIN TSB 16-002
Owner-reported narrative. 47,225 miles reported. Look up ODI 11219305 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V788000 · Air Bags:Side/Window
Reported: 2014-12-15 (December 15, 2014)
American Honda Motor Co. (Honda) is recalling certain model year 2015 Crosstour 4 Cylinder vehicles manufactured October 1, 2014, to November 4, 2014, Crosstour V6 2WD vehicles manufactured September 30, 2014, to November 13, 2014, and Crosstour V6 4WD vehicles manufactured September 30, 2014, to November 18, 2014. The inflator tube for the side curtain air bag may have been incorrectly manufactured.
Consequence: If the side curtain air bag does not properly inflate, it can affect the performance of the air bag in the event of a vehicle crash, increasing the risk of occupant injury.
Remedy: Honda will notify owners, and dealers will replace the left and/or right side curtain air bags, free of charge. The recall begn January 30, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JN0, JN1, and JN3.
NHTSA campaign record ↗18V661000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2018-09-27 (September 27, 2018)
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
NHTSA campaign record ↗19V502000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2019-06-27 (June 27, 2019)
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
NHTSA campaign record ↗