2023 Ford MUSTANG MACH E: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
120 owner complaints analyzed
5 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 46 of 120 complaints (38.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 35 | 29.2% |
| Electrical and battery issues | 30 | 25.0% |
| Steering behavior | 8 | 6.7% |
| Transmission and shifting | 3 | 2.5% |
| Engine operation | 3 | 2.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 46 |
| Unknown Or Other | 26 |
| Service Brakes | 22 |
| Power Train | 21 |
| Forward Collision Avoidance: Automatic Emergency Braking | 16 |
| Fuel/Propulsion System | 12 |
| Vehicle Speed Control | 11 |
| Forward Collision Avoidance: Warnings | 8 |
Electrical System: 46; Unknown Or Other: 26; Service Brakes: 22; Power Train: 21; Forward Collision Avoidance: Automatic Emergency Braking: 16; Fuel/Propulsion System: 12; Vehicle Speed Control: 11; Forward Collision Avoidance: Warnings: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 10; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (10). 109 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 26 |
| 2024 | 37 |
| 2025 | 38 |
| 2026 | 19 |
2023: 26; 2024: 37; 2025: 38; 2026: 19
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 35 complaint narratives. Electrical and battery issues appears in 30 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11504201 · 2023-01-28 (January 28, 2023)
After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.
Owner-reported narrative. Look up ODI 11504201 at NHTSA ↗
Owner report 11524167 · 2023-05-27 (May 27, 2023)
The car is accelerating by his own, without having the cruise control on and this happened a couple times, mostly after a full stop on a red light, until you don’t make a manual full emergency break it won’t stop. It can cause death if it accelerate it by his own, also couple times the front camera has a fall out and he’s warning the pre collision even no car is in front of you
Owner-reported narrative. Look up ODI 11524167 at NHTSA ↗
Owner report 11524966 · 2023-06-02 (June 2, 2023)
What component or system failed or malfunctioned, and is it available for inspection upon request? Often when the car is started, the center console screen freezes. When it is in the frozen state the backup camera does not work despite the vehicle reversing. I have video if this event occurring. How was your safety or the safety of others put at risk? While reversing, driver is unable to see hazards (such as pedestrians or other cars) in the back clearly. Has the problem been reproduced or confirmed by a dealer or independent service center?…
Owner-reported narrative. Look up ODI 11524966 at NHTSA ↗
Owner report 11527149 · 2023-06-15 (June 15, 2023)
I have 2023 Ford EV and my son also have 2022 Ford EV, too. We are living in the same house. All Ford mobile chargers with 240V do not work properly. It is supposed to charge at 7KWh but it drops 3Khw after few minutes charge. I switched to new Ford mobile charge, but it is faulty, too. Ford says its overheating issue but it happens during the winter season, too. I am concerning it might have faulty electric design and cause the fire at home. I checked the Ford Mach-e Forum, many of them have same problems.
Owner-reported narrative. Look up ODI 11527149 at NHTSA ↗
Owner report 11527707 · 2023-06-19 (June 19, 2023)
After backing out of the driveway, our Mach-e started accelerating without putting my foot on the accelerator. Car literally was just getting faster and faster without me doing anything. When I did press the accelerator after the stop sign to the entrance to our neighborhood, nothing happened and the car just rolled forward. Took my foot off the right pedal and it started accelerating again. Got out to the main road, had to pull over, and rode the brake back home. In short, the car accelerates without pressing the accelerator.
Owner-reported narrative. Look up ODI 11527707 at NHTSA ↗
Owner report 11532910 · 2023-07-18 (July 18, 2023)
The contact owns a 2023 Ford Mustang Mach E. The contact stated while driving at an undisclosed speed, the brake fluid warning light illuminated. Additionally, the contact stated that the brake pedal floored while depressed, and the vehicle failed to stop immediately. The vehicle was towed to the dealer, who informed the contact that the calipers had failed. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 237.
Owner-reported narrative. 237 miles reported. Look up ODI 11532910 at NHTSA ↗
Owner report 11533998 · 2023-07-24 (July 24, 2023)
On Saturday July 15, 2023 my family and I were in the car going grocery shopping. By time I reached the grocery store a warning came up on the screen that stated brake fluid low. When I arrived home I did not have any brakes. The vehicle was towed the dealer where it was purchased. I was told that the brake caliper were faulty and their is only one mechanic that is allowed to work on electric vehicles.
Owner-reported narrative. Look up ODI 11533998 at NHTSA ↗
Owner report 11535779 · 2023-08-01 (August 1, 2023)
When the car was started, the center console screen froze. During that time, the backup camera did not display when the car is in reverse. It has happened several times. It's a safety issue when the backup camera does not work.
Owner-reported narrative. Look up ODI 11535779 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V594000 · Visibility:Windshield Wiper/Washer:Motor
Reported: 2024-08-09 (August 9, 2024)
Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
NHTSA campaign record ↗25V315000 · Back Over Prevention:Software
Reported: 2025-05-09 (May 9, 2025)
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
NHTSA campaign record ↗25V404000 · Electrical System:Body Control Module:Software | Latches/Locks/Linkages:Doors:Latch
Reported: 2025-06-13 (June 13, 2025)
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
NHTSA campaign record ↗26V417000 · Power Train:Driveline:Differential Unit
Reported: 2026-06-30 (June 30, 2026)
Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Consequence: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Remedy: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
NHTSA campaign record ↗26V487000 · Structure:Exterior Trim
Reported: 2026-07-28 (July 28, 2026)
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Consequence: Detached trim pieces can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed September 10, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
NHTSA campaign record ↗