2024 Ford MUSTANG MACH E: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
43 owner complaints analyzed
4 distinct recall campaigns
9,500 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 26 of 43 complaints (60.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 20 | 46.5% |
| Braking behavior | 8 | 18.6% |
| Transmission and shifting | 2 | 4.7% |
| Engine operation | 2 | 4.7% |
| Steering behavior | 2 | 4.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 26 |
| Unknown Or Other | 12 |
| Power Train | 8 |
| Service Brakes | 7 |
| Fuel/Propulsion System | 6 |
| Vehicle Speed Control | 6 |
| Latches/Locks/Linkages | 5 |
| Steering | 3 |
Electrical System: 26; Unknown Or Other: 12; Power Train: 8; Service Brakes: 7; Fuel/Propulsion System: 6; Vehicle Speed Control: 6; Latches/Locks/Linkages: 5; Steering: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 40 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 7 |
| 2025 | 24 |
| 2026 | 12 |
2024: 7; 2025: 24; 2026: 12
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 20 complaint narratives. Braking behavior appears in 8 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11603578 · 2024-07-20 (July 20, 2024)
Completely locked out of car without any access. No way of unlocking car. I tried via key fob, key pad, approach, mobile app. The locks are completely electronic, so no way to mechanically unlock. Had to call a tow truck to tow it to the dealership where I bought it just a couple weeks earlier. 2 days earlier, an OTA update was installed that was labeled as improving battery optimization. This seems to be what triggered the issue. Many owners of 2023 and 2024 Mustang Mach E's are experiencing the same issue.
Owner-reported narrative. Look up ODI 11603578 at NHTSA ↗
Owner report 11614700 · 2024-09-15 (September 15, 2024)
Phone wireless charging pad causes excessive heat and phone operation issues, including Bluetooth, wireless CarPlay disconnects.
Owner-reported narrative. Look up ODI 11614700 at NHTSA ↗
Owner report 11616014 · 2024-09-23 (September 23, 2024)
While driving the vehicle electrical console started flashing then lost power and stopped dead in the road. The battery was reading between 70% to 80% prior with a range of over 250 miles still available. Due to complete lack of any power the car could not be moved or placed into neutral for towing. It caused a traffic situation blocking 2 lanes of traffic for approximately 4 hours waiting for roadside assistance for jump start and towing. EV's cannot be towed like a regular car and not having access to the electronics made the car like a brick…
Owner-reported narrative. Look up ODI 11616014 at NHTSA ↗
Owner report 11621569 · 2024-10-23 (October 23, 2024)
I bought my vehicle in late June and in mid august, we notice the body started becoming rough to touch. It went from smooth and sleek black body to rough and spotty.
Owner-reported narrative. Look up ODI 11621569 at NHTSA ↗
Owner report 11623845 · 2024-11-06 (November 6, 2024)
Was driving when the driver instrument display went blank and is no longer functioning. This display shows speed of vehicle and other status information, such as battery level, range and cruise control status. There has been a software update remotely installed today, which may be a coincidence.
Owner-reported narrative. Look up ODI 11623845 at NHTSA ↗
Owner report 11630512 · 2024-12-13 (December 13, 2024)
OBCC fails. Can not charge the car. Smells of burning.
Owner-reported narrative. Look up ODI 11630512 at NHTSA ↗
Owner report 11633015 · 2024-12-30 (December 30, 2024)
Turned car on, dashboard read 2 errors of "rear cross traffic sensors fault" and "blind spot monitoring fault". They cleared, drove the car, while driving the dashboard and infotainment went dark. Drivetrain and brakes still functioning but without speedometer and state of charge. Was able to turn around and go back home. Attempted reboot, so far nothing has fixed it.
Owner-reported narrative. Look up ODI 11633015 at NHTSA ↗
Owner report 11634794 · 2025-01-08 (January 8, 2025)
New car making 65-75 db loud constant clunking noises when turning steering at stopped. 1st dealer visit, it said it’s normal because they have other of same model making same noises. 2nd visit, dealer said it’s noises from brake binding and it’s normal and showed me another car of same model making same noises. Problem is not resolved. When brake pedal is pressed, there shouldn’t be binding on new car. Binding means brake pad is slightly touching the rotor when brake pedal is released. When pressed, pads should firmly grip the rotor. Not grip…
Owner-reported narrative. Look up ODI 11634794 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V594000 · Visibility:Windshield Wiper/Washer:Motor
Reported: 2024-08-09 (August 9, 2024)
Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
NHTSA campaign record ↗25V404000 · Electrical System:Body Control Module:Software | Latches/Locks/Linkages:Doors:Latch
Reported: 2025-06-13 (June 13, 2025)
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
NHTSA campaign record ↗25V863000 · Power Train:Automatic Transmission:Internal:Park Pawl
Reported: 2025-12-12 (December 12, 2025)
Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.
Remedy: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.
NHTSA campaign record ↗26V487000 · Structure:Exterior Trim
Reported: 2026-07-28 (July 28, 2026)
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Consequence: Detached trim pieces can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed September 10, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
NHTSA campaign record ↗