2023 Ford MUSTANG MACH E problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
120 owner complaints analyzed
5 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 46 of 120 complaints (38.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 35 | 29.2% |
| Electrical and battery issues | 30 | 25.0% |
| Steering behavior | 8 | 6.7% |
| Transmission and shifting | 3 | 2.5% |
| Engine operation | 3 | 2.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 46 |
| Unknown Or Other | 26 |
| Service Brakes | 22 |
| Power Train | 21 |
| Forward Collision Avoidance: Automatic Emergency Braking | 16 |
| Fuel/Propulsion System | 12 |
| Vehicle Speed Control | 11 |
| Forward Collision Avoidance: Warnings | 8 |
Electrical System: 46; Unknown Or Other: 26; Service Brakes: 22; Power Train: 21; Forward Collision Avoidance: Automatic Emergency Braking: 16; Fuel/Propulsion System: 12; Vehicle Speed Control: 11; Forward Collision Avoidance: Warnings: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 10; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (10). 109 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 26 |
| 2024 | 37 |
| 2025 | 38 |
| 2026 | 19 |
2023: 26; 2024: 37; 2025: 38; 2026: 19
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 35 complaint narratives. Electrical and battery issues appears in 30 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11527707 · 2023-06-19 (June 19, 2023)
After backing out of the driveway, our Mach-e started accelerating without putting my foot on the accelerator. Car literally was just getting faster and faster without me doing anything. When I did press the accelerator after the stop sign to the entrance to our neighborhood, nothing happened and the car just rolled forward. Took my foot off the right pedal and it started accelerating again. Got out to the main road, had to pull over, and rode the brake back home. In short, the car accelerates without pressing the accelerator.
Owner-reported narrative. Look up ODI 11527707 at NHTSA ↗
Owner report 11532910 · 2023-07-18 (July 18, 2023)
The contact owns a 2023 Ford Mustang Mach E. The contact stated while driving at an undisclosed speed, the brake fluid warning light illuminated. Additionally, the contact stated that the brake pedal floored while depressed, and the vehicle failed to stop immediately. The vehicle was towed to the dealer, who informed the contact that the calipers had failed. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 237.
Owner-reported narrative. 237 miles reported. Look up ODI 11532910 at NHTSA ↗
Owner report 11504201 · 2023-01-28 (January 28, 2023)
After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.
Owner-reported narrative. Look up ODI 11504201 at NHTSA ↗
Owner report 11538509 · 2023-08-14 (August 14, 2023)
Purchased New on 7/4/23. Failure #1 7/14/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. Failure #2 8/4/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. Failure #3 8/8/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control m…
Owner-reported narrative. Look up ODI 11538509 at NHTSA ↗
Owner report 11540038 · 2023-08-22 (August 22, 2023)
The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charg…
Owner-reported narrative. Look up ODI 11540038 at NHTSA ↗
Owner report 11554282 · 2023-11-09 (November 9, 2023)
The vehicle regularly, and at random times, will drop out of the chosen drive setting and go to the default "Engage" mid-level setting. This changes the driving dynamics, such as pedal pressure required to move the car, and the sensitivity of the steering. If the driver was in "Unbridle", for example, the car will immediately lose speed and steering sensitivity, while if the driver was in "Whisper", the car will lurch forward. This has happened at city speeds, highway speeds, and even while at a stop in a line of cars. The stop is especially da…
Owner-reported narrative. Look up ODI 11554282 at NHTSA ↗
Owner report 11599327 · 2024-07-05 (July 5, 2024)
Vehicle failed to operate. Did not “turn on” and main battery power would not connect to transmission/motors leaving driver and passengers stranded.
Owner-reported narrative. Look up ODI 11599327 at NHTSA ↗
Owner report 11654233 · 2025-04-12 (April 12, 2025)
I have a 2023 Mach e premium on lease. I drive using single pedal mode. Three days ago I pulled into a parking spot in front of a restaurant in a plaza. When I took my foot off the accelerator the car came to a complete stop (as it should have ) … about a half a second later, before I could put the transmission into park, the vehicle went full throttle and jolted forward up over the curb onto the plaza sidewalk and crashed into a full brick column. I slammed on the breaks as fast as I could, but if the brick column was not there, we would ha…
Owner-reported narrative. Look up ODI 11654233 at NHTSA ↗
Owner report 11558645 · 2023-12-05 (December 5, 2023)
The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving approximately 35 MPH, a MIL warning illuminated, with the message “Immediate Loss of Power” displayed. The contact stated that the vehicle shut off and the battery was drained. The contact stated that the vehicle stopped and independently shifted to park(P). The contact stated that the hazard lights were not able to be activated. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the high voltage battery contact had failed and …
Owner-reported narrative. 2,000 miles reported. Look up ODI 11558645 at NHTSA ↗