2003 Cadillac DEVILLE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
145 owner complaints analyzed
4 distinct recall campaigns
69,000 mi median reported failure mileage
Scope: 2003 model year. Data snapshot: . 105 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 44 of 145 complaints (30.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 30 | 20.7% |
| Braking behavior | 25 | 17.2% |
| Engine operation | 14 | 9.7% |
| Steering behavior | 14 | 9.7% |
| Transmission and shifting | 12 | 8.3% |
| Fuel system concerns | 4 | 2.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 44 |
| Air Bags | 23 |
| Engine | 16 |
| Steering | 10 |
| Power Train:Automatic Transmission | 8 |
| Unknown Or Other | 7 |
| Vehicle Speed Control | 7 |
| Service Brakes | 6 |
Electrical System: 44; Air Bags: 23; Engine: 16; Steering: 10; Power Train:Automatic Transmission: 8; Unknown Or Other: 7; Vehicle Speed Control: 7; Service Brakes: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 20 |
| 25,000 to 49,999 | 13 |
| 50,000 to 74,999 | 24 |
| 75,000 to 99,999 | 14 |
| 100,000 to 149,999 | 23 |
| 150,000 and above | 11 |
Under 25,000: 20; 25,000 to 49,999: 13; 50,000 to 74,999: 24; 75,000 to 99,999: 14; 100,000 to 149,999: 23; 150,000 and above: 11
50,000 to 74,999 miles has the most reports with usable mileage (24). 40 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 1 |
| 2003 | 10 |
| 2004 | 11 |
| 2005 | 3 |
| 2006 | 3 |
| 2007 | 7 |
| 2008 | 3 |
| 2009 | 5 |
| 2010 | 8 |
| 2011 | 3 |
| 2012 | 2 |
| 2013 | 10 |
| 2014 | 45 |
| 2015 | 17 |
| 2016 | 3 |
| 2017 | 1 |
| 2018 | 3 |
| 2019 | 3 |
| 2020 | 4 |
| 2021 | 1 |
| 2024 | 1 |
| 2026 | 1 |
2002: 1; 2003: 10; 2004: 11; 2005: 3; 2006: 3; 2007: 7; 2008: 3; 2009: 5; 2010: 8; 2011: 3; 2012: 2; 2013: 10; 2014: 45; 2015: 17; 2016: 3; 2017: 1; 2018: 3; 2019: 3; 2020: 4; 2021: 1; 2024: 1; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 30 complaint narratives. Braking behavior appears in 25 complaint narratives. Engine operation appears in 14 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10003446 · 2003-01-27 (January 27, 2003)
2003 CADILLAC DEVILLE FUEL SYSTEM PROBLEM CAUSED THE ENGINE TO STOP RUNNING TWICE ONCE AT APROX 35 MILES PER HOUR, AND AGAIN AT 50 MILES PER HOUR.THE SECOND TIME WAS AFTER THE DEALER HAD TAKEN THE CAR TO FIX AND RETURNED IT TELLING US THE PROBLEM WAS FIXED AND WAS SAFE TO DRIVE.THE NEXT DAY IT STOPPED AGAIN. THIS TIME THE DEALER HAD THE CAR 28 DAYS.
Owner-reported narrative. 1,300 miles reported. Look up ODI 10003446 at NHTSA ↗
Owner report 10008719 · 2003-02-19 (February 19, 2003)
THE ELECTRICAL SYSTEM FAILED, WHICH CAUSED THE INSTRUMENT PANEL TO BE INOPERATIVE.*JB
Owner-reported narrative. 3,000 miles reported. Look up ODI 10008719 at NHTSA ↗
Owner report 10019366 · 2003-05-07 (May 7, 2003)
WHEN USING THE JACK TO REPLACE A BLOWN TIRE, THE JACK COLLAPSED AND CAUSED DAMAGE TO THE VEHICLE. THE SCISSOR JACK HINGE HOOKED OVER A PIN AND IT CAME APART. THE VEHICLE WAS NOT SUPPORTED BY THE JACK. *NLM
Owner-reported narrative. Look up ODI 10019366 at NHTSA ↗
Owner report 10022960 · 2003-07-10 (July 10, 2003)
WHILE DRIVING AT 20 MPH, THE CONSUMER APPLIED THE BRAKE, HOWEVER THERE WERE NO BRAKES. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER INDICATED THE FAILURE WAS DUE TO A CLIP BUSHING WHICH WAS HOLDING THE BRAKE TOGETHER. *AK *TS. THE CONSUMER HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. *JB
Owner-reported narrative. 11,284 miles reported. Look up ODI 10022960 at NHTSA ↗
Owner report 10031363 · 2003-07-25 (July 25, 2003)
CONSUMER EXPERIENCED PROBLEMS WITH POWER WINDOWS/ CLOSED UP HEAD IN WINDOW COULD CAUSE SEVERE DAMAGE TO OTHERS. *MR *CB
Owner-reported narrative. Look up ODI 10031363 at NHTSA ↗
Owner report 10040075 · 2003-09-16 (September 16, 2003)
WHILE BRAKING 20 MPH CONSUMER TEMPORALLY LOST BRAKE POWER FOR 20 SECONDS OR MORE. AS THE CONSUMER WAS TRYING TO GAIN CONTROL OF VEHICLE BRAKE RESUMED, AND VEHICLE WAS ABLE TO COME TO A STOP. HAD TAKEN VEHICLE TO DEALERSHIP, BUT THE PROBLEM HAS NOT BEEN RESOLVED.*AK
Owner-reported narrative. Look up ODI 10040075 at NHTSA ↗
Owner report 10044465 · 2003-10-22 (October 22, 2003)
DRIVER'S SUN VISOR IS TOO LARGE. THE LARGE SUN VISOR IMPAIRS THE VISION OF THE DRIVER. DEALER STATES THAT THE LARGER SUN VISOR IS A NEW DESIGN FOR THE 2003 VEHICLES.*AK
Owner-reported narrative. 10,000 miles reported. Look up ODI 10044465 at NHTSA ↗
Owner report 10044595 · 2003-10-23 (October 23, 2003)
CONSUMER RECEIVED RECAL 03V238000 CONCERNING FUEL TANK PRESSURE SENSOR. DEALER DID NOT NOT HAVE THE PARTS TO PERFORM RECALL REPAIR. THIS DEFECT COULD RESULT IN A FIRE.*AK
Owner-reported narrative. 3,400 miles reported. Look up ODI 10044595 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V222000 · Air Bags:Frontal
Reported: 2002-08-09 (August 9, 2002)
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
NHTSA campaign record ↗03V051000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2003-02-14 (February 14, 2003)
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
NHTSA campaign record ↗03V238000 · Fuel System, Gasoline:Storage:Tank Assembly
Reported: 2003-07-01 (July 1, 2003)
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
NHTSA campaign record ↗14V355000 · Electrical System:Ignition
Reported: 2014-06-23 (June 23, 2014)
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
NHTSA campaign record ↗