2004 Cadillac DEVILLE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
167 owner complaints analyzed
1 distinct recall campaigns
68,686 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 136 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 45 of 167 complaints (26.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 38 | 22.8% |
| Electrical and battery issues | 29 | 17.4% |
| Braking behavior | 14 | 8.4% |
| Engine operation | 13 | 7.8% |
| Transmission and shifting | 3 | 1.8% |
| Fuel system concerns | 2 | 1.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 45 |
| Steering | 32 |
| Air Bags | 23 |
| Visibility:Power Window Devices And Controls | 20 |
| Engine | 17 |
| Visibility | 8 |
| Service Brakes | 5 |
| Unknown Or Other | 5 |
Electrical System: 45; Steering: 32; Air Bags: 23; Visibility:Power Window Devices And Controls: 20; Engine: 17; Visibility: 8; Service Brakes: 5; Unknown Or Other: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 17 |
| 25,000 to 49,999 | 28 |
| 50,000 to 74,999 | 36 |
| 75,000 to 99,999 | 22 |
| 100,000 to 149,999 | 28 |
| 150,000 and above | 5 |
Under 25,000: 17; 25,000 to 49,999: 28; 50,000 to 74,999: 36; 75,000 to 99,999: 22; 100,000 to 149,999: 28; 150,000 and above: 5
50,000 to 74,999 miles has the most reports with usable mileage (36). 31 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 1 |
| 2005 | 6 |
| 2006 | 10 |
| 2007 | 6 |
| 2008 | 9 |
| 2009 | 10 |
| 2010 | 11 |
| 2011 | 14 |
| 2012 | 3 |
| 2013 | 5 |
| 2014 | 62 |
| 2015 | 12 |
| 2016 | 4 |
| 2017 | 4 |
| 2018 | 2 |
| 2019 | 4 |
| 2020 | 1 |
| 2021 | 2 |
| 2026 | 1 |
2004: 1; 2005: 6; 2006: 10; 2007: 6; 2008: 9; 2009: 10; 2010: 11; 2011: 14; 2012: 3; 2013: 5; 2014: 62; 2015: 12; 2016: 4; 2017: 4; 2018: 2; 2019: 4; 2020: 1; 2021: 2; 2026: 1
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 38 complaint narratives. Electrical and battery issues appears in 29 complaint narratives. Braking behavior appears in 14 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10075605 · 2004-08-30 (August 30, 2004)
THE VEHICLE'S EMERGENCY FLASHERS AND TURN SIGNAL LIGHTS CONTINUOUSLY BLEW OUT WITHOUT WARNING. UPON INSPECTION OF THE VEHICLE, THE DEALERSHIP HAS FOUND BARE WIRING IN THE WALL BETWEEN THE MOTOR AND THE DASHBOARD, WHERE THE WIRES HAVE BEEN PULLED THROUGH. THE DEALERSHIP HAS REPLACED THE FLASHER UNIT AND FUSE SEVERAL TIMES BUT THE PROBLEM STILL OCCURS. THE CAUSE OF THE LIGHTS BLOWING HAS YET TO BE DETERMINED. *NM
Owner-reported narrative. 5,016 miles reported. Look up ODI 10075605 at NHTSA ↗
Owner report 10115270 · 2005-03-16 (March 16, 2005)
WHILE BACKING OUT OF A PARKING SPACE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. VEHICLE WAS UNABLE TO STOP. DRIVER SHIFTED THE VEHICLE INTO DRIVE AND TURNED THE VEHICLE OFF. THEN, RESTARTED IT, AND DROVE TO THE DEALER. MECHANIC DETERMINED THAT THE MASTER CYLINDER AND OTHER PARTS NEEDED TO BE REPLACED. DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAPPENED MORE THAN ONCE AND HAD NOT BEEN RESOLVED. *AK
Owner-reported narrative. Look up ODI 10115270 at NHTSA ↗
Owner report 10117324 · 2005-03-25 (March 25, 2005)
THE ONSTAR EQUIPMENT ON 2004 CADILLAC DEVILLE DID NOT WORK PROPERLY. ***NO ANSWER REQUIRED***. *MR THE CONSUMER STATED THE PHONE DID NOT RECONIZE VOICE COMMAND. *JB
Owner-reported narrative. Look up ODI 10117324 at NHTSA ↗
Owner report 10117549 · 2005-05-06 (May 6, 2005)
HOOD LATCH MOUNTING BRACKET NUTS SHEARED OFF . THIS CAUSE THE HOOD TO VIBRATE WHILE DRIVING. DRIVER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE HOOD LATCH MOUNTING BRACKET NUTS NEEDED TO BE REPLACED. *AK CONSUMER STATED HOOD LATCH IS NOT SECURING HOOD TIGHT. *BF
Owner-reported narrative. 9,300 miles reported. Look up ODI 10117549 at NHTSA ↗
Owner report 10119940 · 2005-06-03 (June 3, 2005)
DT: LEASED VEHICLE HAS STOPPED FOR NO REASON 3 TIMES IN TRAFFIC. NO INDICATION OF PROBLEMS, NO DASHBOARD LIGHTS LIT BEFORE VEHICLE STOPPED. THE VEHICLE JUST STOPPED DEAD COLD WITH NO WARNING. CONSUMER HAS BEEN IN CONTACT WITH DEALER 3 TIMES AND TAKEN THE CAR IN FOR SERVICE, THE DEALER COULD NOT FIX THE VEHICLE, AND THE VEHICLE HAS A VEHICLE DATA RECORDER ON BOARD. THAT STILL HAS NOT HELPED AND PROBLEM STILL HAS NOT BEEN FIXED. MADE A COMPLAINT TO THE BBB. GM CUSTOMER SERVICE AND THEY DENIED THE CONSUMER'S COMPLAINT. THE CONSUMER HAS EVERY PRINT…
Owner-reported narrative. 21,013 miles reported. Look up ODI 10119940 at NHTSA ↗
Owner report 10123846 · 2005-06-01 (June 1, 2005)
DT: CONSUMER STATES: TURNED ON IGNITION AND CAR ACCELERATED ON ITS OWN. HAD TO PUSH PEDAL ALL THE WAY TO THE FLOOR. BARELY GOT IT TO STOP. THOUGHT AT FIRST THAT PEDAL WAS STUCK. GOT THE VEHICLE TO STOP BY TURNING OFF THE IGNITION. *AK
Owner-reported narrative. 7,700 miles reported. Look up ODI 10123846 at NHTSA ↗
Owner report 10136233 · 2005-09-29 (September 29, 2005)
DT: THE CONTACT S OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO WARNING INDICATIONS THAT THERE WAS A PROBLEM WITH THE VEHICLE. THE CONTACT STATED THE FRONT END OF THE VEHICLE COMPLETELY BURNED. THE INSURANCE COMPANY HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE CONSUMER CONTACTED THE SERVICE DEALER. THE SERVICE DEALER WANTED THE CONSUMER TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP TO DETERMINE THE CAUSE OF FIRE. THE CONSUMER HAS CONTACTED THE MAN…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10136233 at NHTSA ↗
Owner report 10153339 · 2006-03-21 (March 21, 2006)
DT*: THE CONTACT STATED WHILE BACKING OUT A PARKING SPOT, THE VEHICLE SHOT OUT WITH THE BRAKE PEDAL APPLIED AND HIT A CONCRETE POST. THE CONTACT THEN PUT THE VEHICLE IN DRIVE AND THE VEHICLE SHOT FORWARD. THE BRAKE PEDAL WAS DEPRESSED A FEW TIMES AND THE VEHICLE WAS DRIVEN HOME. THERE WAS MINOR DAMAGE TO THE REAR FENDER AND THE FRONT DRIVER SIDE DOOR AND HEADLIGHT. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY WERE UNABLE TO DETERMINE A PROBLEM. THE MANUFACTURER SENT A REPRESENTATIVE WHO WAS ALSO UNABLE TO DETERMINE A PROBLEM. UPD…
Owner-reported narrative. 16,000 miles reported. Look up ODI 10153339 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V355000 · Electrical System:Ignition
Reported: 2014-06-23 (June 23, 2014)
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
NHTSA campaign record ↗