Ram 2500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
5,079 owner complaints analyzed
65 distinct recall campaigns
38,000 mi median reported failure mileage
Scope: 2009 to 2026 model years. Data snapshot: . 1,571 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 2,396 of 5,079 complaints (47.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3,145 | 61.9% |
| Steering behavior | 362 | 7.1% |
| Electrical and battery issues | 340 | 6.7% |
| Transmission and shifting | 219 | 4.3% |
| Engine operation | 79 | 1.6% |
| Fuel system concerns | 66 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 2396 |
| Electrical System | 933 |
| Service Brakes, Hydraulic | 498 |
| Vehicle Speed Control | 491 |
| Power Train | 445 |
| Engine | 419 |
| Steering | 378 |
| Unknown Or Other | 328 |
Service Brakes: 2,396; Electrical System: 933; Service Brakes, Hydraulic: 498; Vehicle Speed Control: 491; Power Train: 445; Engine: 419; Steering: 378; Unknown Or Other: 328
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 585 |
| 25,000 to 49,999 | 365 |
| 50,000 to 74,999 | 260 |
| 75,000 to 99,999 | 152 |
| 100,000 to 149,999 | 152 |
| 150,000 and above | 57 |
Under 25,000: 585; 25,000 to 49,999: 365; 50,000 to 74,999: 260; 75,000 to 99,999: 152; 100,000 to 149,999: 152; 150,000 and above: 57
Under 25,000 miles has the most reports with usable mileage (585). 3,508 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 3 |
| 2014 | 55 |
| 2015 | 129 |
| 2016 | 138 |
| 2017 | 111 |
| 2018 | 169 |
| 2019 | 192 |
| 2020 | 213 |
| 2021 | 209 |
| 2022 | 359 |
| 2023 | 1317 |
| 2024 | 1015 |
| 2025 | 589 |
| 2026 | 580 |
2013: 3; 2014: 55; 2015: 129; 2016: 138; 2017: 111; 2018: 169; 2019: 192; 2020: 213; 2021: 209; 2022: 359; 2023: 1,317; 2024: 1,015; 2025: 589; 2026: 580
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 3,145 complaint narratives. Steering behavior appears in 362 complaint narratives. Electrical and battery issues appears in 340 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10556820 · 2013-12-20 (December 20, 2013)
I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPE…
Owner-reported narrative. 205 miles reported. Look up ODI 10556820 at NHTSA ↗
Owner report 10579558 · 2014-04-14 (April 14, 2014)
WELL THE FIRST TIME I GOT DIESEL IT LEAKED ALL OVER THE GROUND SO I TOOK IT TO THE DEALER. THE DEALER INFORMED ME IT IS DOING WHAT IT WAS DESIGNED TO DO. IT NEED FUEL SO I FILLED IT UP AGAIN AND DROVE WERE I NEEDED TO GO I LOOKED AND DIESEL WAS LEAKING ALL OVER THE REAR SPRING, BRAKES AND WHEEL SO I WENT BACK TO DEALER THEY GAVE ME A FUEL CAP AS THE 2013 DID NOT HAVE A FUEL CAP. THIS DOES NOT FIX THE PROBLEM AS WHEN YOU FILL UP WITH FUEL IT PUTS 2 TO 5 CUPS OF FUEL ON THE GROUND! TO ME THIS IS SEVERAL HAZARDOUS / CONTAMINATION/ DANGERS IT IS A…
Owner-reported narrative. 400 miles reported. Look up ODI 10579558 at NHTSA ↗
Owner report 11231697 · 2019-07-14 (July 14, 2019)
I HAVE A 2009 RAM 2500 4WHEEL DRIVE. I CAN NOT USE THE VEHICLE DUE TO THE FOLLOWING; AT SPEEDS OVER 35 MPH THE FRONT SUSPENSION TENDS TO EXPERIENCE A SEVERE SHAKING THAT IS CAUSED BY A RAPID LATERAL OSCILLATION OF THE ENTIRE AXLE AND SUSPENSION ASSEMBLY. THIS CONDITION OCCURS WHEN CROSSING AN UNEVEN, ROUGH SPOT IN THE ROAD, OR WHEN CROSSING A BRIDGE WITH A GRADE BREAK THAT IS NOT "SQUARE" WITH THE DIRECTION OF TRAVEL, (DIAGONAL). I AM NOT THE ONLY OWNER OF THIS TYPE OF VEHICLE EXPERIENCING THIS PHENOMENA. THERE IS A TERM THAT HAS EMERGED OUT …
Owner-reported narrative. 161,000 miles reported. Look up ODI 11231697 at NHTSA ↗
Owner report 11465576 · 2022-05-21 (May 21, 2022)
My steering shakes violently and my front end feels like he's going in a different direction than the back end. I've owned this 2009 since 2010. I've paid for at least 3 front end rebuilds. Surely there is an aftermarket or fix for this? Its the Cummins 6.7L, 2500. I want to fix this only ONE more time. We have only 30 mi of road here but speeds of up to 55 are allowed. I rarely drive over 50. If I were to take this on a ferry to the mainland, I would be afraid to drive the freeways. It happens here in Ketchikan, pot hole capital of the world.…
Owner-reported narrative. Look up ODI 11465576 at NHTSA ↗
Owner report 10545095 · 2013-09-24 (September 24, 2013)
A FEW DAYS AFTER PURCHASING THE TRUCK I NOTICED ONE OF THE CEILING COURTESY / MAP LIGHTS WAS NOT WORKING AND THE NEXT TIME IT CAME ON IT WOULD BE ON AT HALF POWER. IT EITHER DOESN'T COME ON OR COMES ON AT HALF POWER. I VISITED THE DEALERSHIP SEVERAL TIMES FOR THEM TO TRY AND LOCATE A NEW MAP LIGHT. THE DEALER AFTER SEVERAL TRIPS TOLD ME THEY COULDN'T FIND THE NEEDED PARTS AND DIDN'T KNOW WHAT ELSE TO TELL ME. I HAVE CONTACTED RAM CUSTOMER SERVICE NUMEROUS TIMES AS WELL AS THE BBB OVER THE PAST 6 MONTHS CONCERNING THIS PROBLEM. RAM CUSTOMER…
Owner-reported narrative. 300 miles reported. Look up ODI 10545095 at NHTSA ↗
Owner report 10680492 · 2015-02-02 (February 2, 2015)
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT DIESEL GASOLINE WAS SPILLED FROM THE VEHICLE ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL FUEL HEATER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.
Owner-reported narrative. 49,000 miles reported. Look up ODI 10680492 at NHTSA ↗
Owner report 10651579 · 2014-10-31 (October 31, 2014)
THERE APPEARS TO BE TWO POSSIBLY RELATED ISSUES WITH REGARD TO THE POWERTRAIN. THE FIRST ISSUE IS SOME SORT OF BACKLASH IN THE DRIVE TRAIN WHEN ACCELERATING TO 30-35 MPH AND THEN LETTING OFF THE GAS. THE SYSTEM SEEMS TO SHIFT GEARS BEFORE THE TORQUE CONVERTER UNLOCKS. THE SECOND ISSUE IS THAT WHEN ACCELERATING FROM A STOP THERE IS A SIGNIFICANT LAG IN RESPONSE BETWEEN THE ENGINE AND THE PEDAL BOTH IN ACCELERATING AND DECELERATING. THIS CAN CAUSE AN ISSUE WHEN PULLING OUT INTO TRAFFIC. BOTH OF THESE RELATE TO THE BCM AND THE ELECTRONIC THRO…
Owner-reported narrative. 1 miles reported. Look up ODI 10651579 at NHTSA ↗
Owner report 10652328 · 2014-11-04 (November 4, 2014)
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE TRANSMISSION BECAME STUCK IN FOURTH GEAR. THE CONTACT INDICATED THAT THE CHECK ENGINE LIGHT WOULD SOMETIMES ILLUMINATE WHEN THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE TRANSMISSION SOLENOID BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.
Owner-reported narrative. 19,000 miles reported. Look up ODI 10652328 at NHTSA ↗
Owner report 10853085 · 2016-04-02 (April 2, 2016)
TRUCK STALLS INTERMITTENTLY WHILE DRIVING AT ANY SPEED. OVER THE PAST 18 MONTH NOT A FUEL FILTER ISSUE.
Owner-reported narrative. 30,000 miles reported. Look up ODI 10853085 at NHTSA ↗
Owner report 10929228 · 2016-12-06 (December 6, 2016)
2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER DRAINS FLUID BACK INTO TRANSMISSION WHEN PARKED OVER NIGHT OR LONGER AT VARIOUS RATES, ENGINE STALLS, GEAR SHIFTER ISSUES. *SMD THE CONSUMER STATED THE MINIMUM DRAIN BACK WAS 1/2 QUART ABOVE FULL IN THE TRANSMISSION, WHICH CAUSED SOFT ENGAGEMENT OF THE GEAR SELECTED. HOWEVER, THE CONSUMER STATED THE WORST EXPERIENCE WAS WHEN THE TRUCK WAS FACING UP HILL ON A SLIGHT GRADE AND THE GEAR SELECTOR WAS IN DRIVE. WITH A LIGHT THROTTLE, THE VEHICLE ROLLED BACKWARDS AND THE BRAKES HA…
Owner-reported narrative. Look up ODI 10929228 at NHTSA ↗
Owner report 10744472 · 2015-07-28 (July 28, 2015)
ON 01/14/2015 I WENT TO FUEL UP AT GAS STATION THE GAS GAUGE WAS SHOWING EMPTY. I STARTED TO PUT FUEL IN MY TRUCK AND IT SPILLED OUT ALL OVER THE TRUCK AND GROUND. I TRIED TO PUT FUEL IN IT AGAIN AND THE SAME THING HAPPENED. THE TRUCK TOOK ONLY $1.72 IN FUEL. I THEN TOOK IT TO THE DEALER SHIP WHERE I BOUGHT THE TRUCK. I EXPLAINED WHAT HAPPENED THEY RAN TEST ON IT. REPAIR THE CHECK BALL IN TANK WAS STICKING. THEY ORDERED A HOLE NEW TANK AND REPLACED TANK TRANSFER FUEL PUMP ALSO INSTALLED A NEW FILLER NECK, FLAPPER WAS STICKING ALSO AND REPLACED …
Owner-reported narrative. 5,025 miles reported. Look up ODI 10744472 at NHTSA ↗
Owner report 10839600 · 2016-03-03 (March 3, 2016)
MY 2013 RAM 2500 HAS A CRACKED FUEL FILLER NECK DUE TO A POOR DESIGN, BEING A WEAK PLASTIC MATERIAL. THE PLASTIC NECK HAS CRACKED BY THE FUEL PUMP NOZZLE SEATING DOWN ON IT AND PLASTIC FROM THE NECK HAS GONE DOWN INTO MY FUEL TANK CONTAMINATING THE FUEL SYSTEM CAUSING A POSSIBLE FUEL SYSTEM CLOG AND SHUT DOWN OF THE VEHICLE. ALSO CONCERNED THAT FUEL MAY POSSIBLY DRIP DOWN THE EXTERIOR OF THE FUEL NECK ASSEMBLY. THE INDECENT OCCURRED WHILE FILLING AT A FUEL STATION, VEHICLE WAS STOPPED NOT RUNNING. INSERTED FUEL PUMP NOZZLE, TOP OFF FILLER …
Owner-reported narrative. 17,920 miles reported. Look up ODI 10839600 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2013 | 14 |
| 2014 | 14 |
| 2015 | 13 |
| 2016 | 12 |
| 2017 | 11 |
| 2018 | 9 |
| 2019 | 12 |
| 2020 | 10 |
| 2021 | 8 |
| 2022 | 12 |
| 2023 | 8 |
| 2024 | 5 |
| 2025 | 6 |
| 2026 | 7 |
2013: 14; 2014: 14; 2015: 13; 2016: 12; 2017: 11; 2018: 9; 2019: 12; 2020: 10; 2021: 8; 2022: 12; 2023: 8; 2024: 5; 2025: 6; 2026: 7