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U.S. public vehicle records

2023 Ram 2500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

48 owner complaints analyzed

8 distinct recall campaigns

23,500 mi median reported failure mileage

Scope: 2023 model year. Data snapshot: . 6 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 11 of 48 complaints (22.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior714.6%
Transmission and shifting612.5%
Electrical and battery issues510.4%
Steering behavior36.3%
Engine operation24.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
11
Electrical System
9
Exterior Lighting
8
Power Train
6
Air Bags
5
Steering
4
Unknown Or Other
4
Service Brakes
3
Component breakdown data
CategoryCount
Engine11
Electrical System9
Exterior Lighting8
Power Train6
Air Bags5
Steering4
Unknown Or Other4
Service Brakes3

Engine: 11; Electrical System: 9; Exterior Lighting: 8; Power Train: 6; Air Bags: 5; Steering: 4; Unknown Or Other: 4; Service Brakes: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
1
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9991
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 42 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
11
2024
16
2025
11
2026
10
Complaints over time data
CategoryCount
202311
202416
202511
202610

2023: 11; 2024: 16; 2025: 11; 2026: 10

Pattern summary

Engine leads the component reports. Braking behavior appears in 7 complaint narratives. Transmission and shifting appears in 6 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11532714 · 2023-07-17 (July 17, 2023)

Brakes failed 4 times in 4 days. Computer says low brake fluid, service stabilitrack, service electronic trailer brake systems. I filled with brake fluid twice. Called dealerships and stated minimum of 2 weeks before than can even look at it.

Owner-reported narrative. Look up ODI 11532714 at NHTSA ↗

Owner report 11536919 · 2023-08-07 (August 7, 2023)

The contact owns a 2023 Ram 2500. The contact stated that the vehicle was produce without a dipstick to check his own oil. The contact called the dealer and was informed that he could not be sold a dipstick but that the vehicle could be serviced at the dealer. The contact stated that the failure to provide a dipstick had cost him additional money and had been an unnecessary inconvenience. The manufacturer was notified of the failure where they also gave him the same information. The vehicle had yet to be repaired. The failure mileage was 0.

Owner-reported narrative. Look up ODI 11536919 at NHTSA ↗

Owner report 11539147 · 2023-08-17 (August 17, 2023)

WHEN THE LEFT TURN SIGNAL IS APPLIED. HIGH BEAM LIGHTS ARE ACTIVATED. THIS WILL BLIND ON COMING TRAFFIC!

Owner-reported narrative. Look up ODI 11539147 at NHTSA ↗

Owner report 11539516 · 2023-08-19 (August 19, 2023)

Headlight high beams turn on with left turn signal, also when actuating the high beams it turns on the left turn signal. You can not signal left without blinding other traffic with the high beams. No service lamps, happened since I bought the truck new. Ram has failed to service the vehicle and fix the issue. 3 trips to the dealer and 2 conversations with ram cares.

Owner-reported narrative. Look up ODI 11539516 at NHTSA ↗

Owner report 11540704 · 2023-08-25 (August 25, 2023)

When the vehicle is shifted into reverse, regardless of brightness settings, the back up camera becomes incredibly bright with no way to adjust. The problem being that when in dark/night time conditions and backing up a trailer, the back up camera screen has to be covered in order to see out of the vehicle to safely back up. No incident has occurred currently.

Owner-reported narrative. Look up ODI 11540704 at NHTSA ↗

Owner report 11544637 · 2023-09-14 (September 14, 2023)

It appears that there is a problem with the bright-lights and turn signal. When I turn on the left blinker my bright lights come on. When the turn is complete the bright lights go out. This happens during the day and night. During the day when I flash my bright lights the left turn signal comes on. Dodge forums has a lot of complaints about this with no fix. There are no warning lamps or errors showing. This happens daily and all the time.

Owner-reported narrative. Look up ODI 11544637 at NHTSA ↗

Owner report 11547520 · 2023-09-30 (September 30, 2023)

Often times high beam lights will come on when left turn signal is applied. This can cause danger especially at night for on coming traffic if turning left.

Owner-reported narrative. Look up ODI 11547520 at NHTSA ↗

Owner report 11551062 · 2023-10-20 (October 20, 2023)

Randomly, when powering up the vehicle, the instrument cluster emits a very bright light on the left side only. This light cannot be dimmed or turned off with the lighting controls. As a result, driving at night is dangerous with a bright light stuck on directly in front the driver. Normal functionality is for a dim accent light to show on both sides of the dash (and is controllable via a dimmer). When the problem occurs, I'm forced to drive with less than ideal visibility. Please review attached photos.

Owner-reported narrative. Look up ODI 11551062 at NHTSA ↗

Recall history

8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V835000 · Power Train:Automatic Transmission

Reported: 2022-11-10 (November 10, 2022)

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

NHTSA campaign record ↗
23V059000 · Back Over Prevention:Display Function

Reported: 2023-02-09 (February 9, 2023)

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).

NHTSA campaign record ↗
23V060000 · Electrical System:Wiring:Relays/Solenoids

Reported: 2023-02-09 (February 9, 2023)

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

NHTSA campaign record ↗
23V654000 · Back Over Prevention:Display Function

Reported: 2023-09-28 (September 28, 2023)

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

NHTSA campaign record ↗
23V799000 · Steering:Steering Control Module | Exterior Lighting

Reported: 2023-11-28 (November 28, 2023)

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

NHTSA campaign record ↗
24V199000 · Air Bags:Frontal:Driver Clockspring/Spiral Cassette | Steering:Column

Reported: 2024-03-14 (March 14, 2024)

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

NHTSA campaign record ↗
24V413000 · Power Train:Manual Transmission | Power Train:Automatic Transmission

Reported: 2024-06-06 (June 6, 2024)

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

Consequence: A loss of drive power or a loss of park function increase the risk of a crash.

Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

NHTSA campaign record ↗
26V288000 · Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

Reported: 2026-05-07 (May 7, 2026)

Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Consequence: Loss of vehicle control increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

NHTSA campaign record ↗