2024 Ram 2500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
57 owner complaints analyzed
5 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 12 of 57 complaints (21.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 20 | 35.1% |
| Electrical and battery issues | 6 | 10.5% |
| Transmission and shifting | 4 | 7.0% |
| Steering behavior | 4 | 7.0% |
| Engine operation | 2 | 3.5% |
| Fuel system concerns | 1 | 1.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 12 |
| Electrical System | 11 |
| Engine | 9 |
| Power Train | 7 |
| Seat Belts | 4 |
| Air Bags | 3 |
| Back Over Prevention: Warnings | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
Service Brakes: 12; Electrical System: 11; Engine: 9; Power Train: 7; Seat Belts: 4; Air Bags: 3; Back Over Prevention: Warnings: 3; Forward Collision Avoidance: Automatic Emergency Braking: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 7; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (7). 48 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 7 |
| 2025 | 27 |
| 2026 | 23 |
2024: 7; 2025: 27; 2026: 23
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 20 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11569547 · 2024-02-02 (February 2, 2024)
Took my vehicle to dealer I purchase from for the SCCM recall according to the service advisor she said they flashed the truck and that it was going to need the SCCM replaced based on their findings that they were going to order the part weeks went by with no calls from dealer on parts I made another appointment with dealer and they told me there were no parts available I contacted FCA recall assistance all they could tell me is for me to keep trying other dealers i asked if parts were available and they could not give me a answer today 2/2/24 …
Owner-reported narrative. Look up ODI 11569547 at NHTSA ↗
Owner report 11577102 · 2024-03-13 (March 13, 2024)
Tire Size 245/70R 17E 3 out of the 4 tires showing thread chunking and thread being pulled tires where torn but not cut. Truck was vibrating took to a tire shop and tires where inspected and they called it a manufacturer defect. Firestone locations did not want to take responsibility neither did RAM.
Owner-reported narrative. Look up ODI 11577102 at NHTSA ↗
Owner report 11614239 · 2024-09-12 (September 12, 2024)
Intermittent warning messages (check trailer brake wiring and trailer brakes disconnected). When trailer brakes disconnected message comes up you have a TOTAL LOSS of the electronic trailer brakes. Travel trailer is a 2024 Forest River Wildwood Heritage Glen 308RL (with solar on-board). This issue is very similar to the one plaguing the 2024 Chevrolet / GMC 2500 Pickup trucks. Trailer is in the shop being checked now and my RAM dealer states no problems have been reported. Trailer has the new style (blade) 7 pin cable. Problem has happened on m…
Owner-reported narrative. Look up ODI 11614239 at NHTSA ↗
Owner report 11618981 · 2024-10-09 (October 9, 2024)
The contact owned a 2024 RAM 2500. The contact stated that while her husband was driving at 40 MPH, he attempted to slowly bring the vehicle to a complete stop upon approaching a stop sign. However, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop or even slow as intended, causing the driver to unsafely pass through the intersection without stopping. Afterward, the driver smelled smoke in the vehicle's interior shortly before observing flames from the front driver-side door exterior panel. The driver coul…
Owner-reported narrative. 10,000 miles reported. Look up ODI 11618981 at NHTSA ↗
Owner report 11624580 · 2024-11-11 (November 11, 2024)
back up camera went black while backing up.This caused me to hit a vehicle.Will be taking to dealer for inspection.No warning. The wipers quite while going down road in rain storrm.I had todrive to a wide spot to get off road and wait for the rain to stop.
Owner-reported narrative. Look up ODI 11624580 at NHTSA ↗
Owner report 11626994 · 2024-11-23 (November 23, 2024)
The transmission failed and is available for inspection. The vehicle lost power at 60 mph in an instant as transmission began to slip on a busy road truck would barely move. The problem was reproduced by the dealer and confirmed. Inspection upcoming. Check engine light went on.
Owner-reported narrative. Look up ODI 11626994 at NHTSA ↗
Owner report 11632298 · 2024-12-24 (December 24, 2024)
Hydraulic Lifter failure at 10,500 miles.
Owner-reported narrative. Look up ODI 11632298 at NHTSA ↗
Owner report 11635642 · 2025-01-13 (January 13, 2025)
While driving, the truck began to violently shake when downshifting. As I was exiting the highway and braking, the shaking intensified, and the truck stalled while I was traveling around 30 MPH, causing a complete power loss. To avoid a collision, I veered off the ramp and ended up scraping a road sign, which caused damage to the bed above the right fender, the road sign was intact and there was no damage to the sign. When I attempted to restart the truck and placed it in drive, it accelerated on its own. Applying the brakes only made it acce…
Owner-reported narrative. Look up ODI 11635642 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V654000 · Back Over Prevention:Display Function
Reported: 2023-09-28 (September 28, 2023)
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
NHTSA campaign record ↗23V799000 · Steering:Steering Control Module | Exterior Lighting
Reported: 2023-11-28 (November 28, 2023)
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
NHTSA campaign record ↗24V199000 · Air Bags:Frontal:Driver Clockspring/Spiral Cassette | Steering:Column
Reported: 2024-03-14 (March 14, 2024)
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
NHTSA campaign record ↗26V288000 · Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)
Reported: 2026-05-07 (May 7, 2026)
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Consequence: Loss of vehicle control increases the risk of a crash.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
NHTSA campaign record ↗26V327000 · Back Over Prevention: Sensing System: Camera
Reported: 2026-05-21 (May 21, 2026)
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
NHTSA campaign record ↗