2024 Ram 2500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
57 owner complaints analyzed
5 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 12 of 57 complaints (21.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 20 | 35.1% |
| Electrical and battery issues | 6 | 10.5% |
| Transmission and shifting | 4 | 7.0% |
| Steering behavior | 4 | 7.0% |
| Engine operation | 2 | 3.5% |
| Fuel system concerns | 1 | 1.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 12 |
| Electrical System | 11 |
| Engine | 9 |
| Power Train | 7 |
| Seat Belts | 4 |
| Air Bags | 3 |
| Back Over Prevention: Warnings | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
Service Brakes: 12; Electrical System: 11; Engine: 9; Power Train: 7; Seat Belts: 4; Air Bags: 3; Back Over Prevention: Warnings: 3; Forward Collision Avoidance: Automatic Emergency Braking: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 7; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (7). 48 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 7 |
| 2025 | 27 |
| 2026 | 23 |
2024: 7; 2025: 27; 2026: 23
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 20 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11614239 · 2024-09-12 (September 12, 2024)
Intermittent warning messages (check trailer brake wiring and trailer brakes disconnected). When trailer brakes disconnected message comes up you have a TOTAL LOSS of the electronic trailer brakes. Travel trailer is a 2024 Forest River Wildwood Heritage Glen 308RL (with solar on-board). This issue is very similar to the one plaguing the 2024 Chevrolet / GMC 2500 Pickup trucks. Trailer is in the shop being checked now and my RAM dealer states no problems have been reported. Trailer has the new style (blade) 7 pin cable. Problem has happened on m…
Owner-reported narrative. Look up ODI 11614239 at NHTSA ↗
Owner report 11618981 · 2024-10-09 (October 9, 2024)
The contact owned a 2024 RAM 2500. The contact stated that while her husband was driving at 40 MPH, he attempted to slowly bring the vehicle to a complete stop upon approaching a stop sign. However, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop or even slow as intended, causing the driver to unsafely pass through the intersection without stopping. Afterward, the driver smelled smoke in the vehicle's interior shortly before observing flames from the front driver-side door exterior panel. The driver coul…
Owner-reported narrative. 10,000 miles reported. Look up ODI 11618981 at NHTSA ↗
Owner report 11665863 · 2025-06-09 (June 9, 2025)
Totally electrical failure leave individuals stranded, vehicle will not start both batteries dead, the vehicle was inspected and batteries replaced at dealership, no warning lights no signs vehicle just will not start and will randomly leave you stranded
Owner-reported narrative. Look up ODI 11665863 at NHTSA ↗
Owner report 11626994 · 2024-11-23 (November 23, 2024)
The transmission failed and is available for inspection. The vehicle lost power at 60 mph in an instant as transmission began to slip on a busy road truck would barely move. The problem was reproduced by the dealer and confirmed. Inspection upcoming. Check engine light went on.
Owner-reported narrative. Look up ODI 11626994 at NHTSA ↗
Owner report 11698627 · 2025-11-10 (November 10, 2025)
The contact owns a 2024 Ram Promaster 2500. The contact stated that on several occasions, while parked or while driving at various speeds, the air bag and Forward Collision Avoidance warning lights intermittently illuminated. The contact stated that the message "SOS -Unavailable - Please Contact Dealer for Service" was displayed. The vehicle was taken to a dealer on several occasions for approximately a year, where it was diagnosed that the power steering gearbox and the radio needed to be repaired. Additionally, the wiring was taken apart and …
Owner-reported narrative. 45 miles reported. Look up ODI 11698627 at NHTSA ↗
Owner report 11656638 · 2025-04-24 (April 24, 2025)
The contact owns a 2024 Ram 2500. The contact stated while driving at various speeds, the steering wheel was aggressively pulling to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was informed that the rear track bar, and the frame were faulty and needed to be replaced. The frame was repaired; however, the rear track bar was not replaced because the parts were not available. The contact was advised that only aftermarket parts were available; however, the contact …
Owner-reported narrative. 50 miles reported. Look up ODI 11656638 at NHTSA ↗
Owner report 11635642 · 2025-01-13 (January 13, 2025)
While driving, the truck began to violently shake when downshifting. As I was exiting the highway and braking, the shaking intensified, and the truck stalled while I was traveling around 30 MPH, causing a complete power loss. To avoid a collision, I veered off the ramp and ended up scraping a road sign, which caused damage to the bed above the right fender, the road sign was intact and there was no damage to the sign. When I attempted to restart the truck and placed it in drive, it accelerated on its own. Applying the brakes only made it acce…
Owner-reported narrative. Look up ODI 11635642 at NHTSA ↗
Owner report 11693092 · 2025-10-13 (October 13, 2025)
While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.
Owner-reported narrative. Look up ODI 11693092 at NHTSA ↗
Owner report 11662591 · 2025-05-22 (May 22, 2025)
The contact owns a 2024 Ram 2500 equipped with Firestone Tires, Tire Line: Firestone TransForce HT, Tire Size: LT275/70/R18, and DOT Number: VN15TH73023. The contact stated that while driving approximately 70-75 MPH and passing another vehicle in the fast lane, the rear driver's side tire experienced a blowout. The contact activated the hazard lights and was able to pull to the shoulder of the right side of the road while the rear of the vehicle was fishtailing. The contact stated that upon inspecting the vehicle, the contact noticed that the…
Owner-reported narrative. 24,681 miles reported. Look up ODI 11662591 at NHTSA ↗