2014 Mercedes Benz B-CLASS ELECTRIC problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
20 owner complaints analyzed
2 distinct recall campaigns
23,828 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 16 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 10 of 20 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 6 | 30.0% |
| Engine operation | 5 | 25.0% |
| Braking behavior | 4 | 20.0% |
| Transmission and shifting | 3 | 15.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 10 |
| Electrical System | 7 |
| Engine | 6 |
| Service Brakes | 3 |
| Fuel/Propulsion System | 2 |
| Unknown Or Other | 2 |
| Engine And Engine Cooling | 1 |
| Fuel System, Gasoline | 1 |
Power Train: 10; Electrical System: 7; Engine: 6; Service Brakes: 3; Fuel/Propulsion System: 2; Unknown Or Other: 2; Engine And Engine Cooling: 1; Fuel System, Gasoline: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 5; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 5 |
| 2016 | 3 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 4 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 1 |
2015: 5; 2016: 3; 2017: 1; 2018: 1; 2019: 4; 2020: 1; 2021: 1; 2022: 3; 2023: 1
Pattern summary
Power Train leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Engine operation appears in 5 complaint narratives. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10906967 · 2016-09-15 (September 15, 2016)
EXTREMELY DANGEROUS SUDDEN LOSS OF POWER WHILE DRIVING 70+ MPH ON BUSY HIGHWAY. WAS ALMOST INVOLVED IN A SERIOUS TRAFFIC COLLISION BECAUSE IT A STOPPED IN THE ROAD. ATTEMPTS TO RESTART THE VEHICLE FAILED. COULD NOT GET THE VEHICLE OUT OF "PARK" AND WAS UNABLE TO SWITCH IT INTO "NEUTRAL" TO ROLL THE VEHICLE OUT OF THE LANE OF HIGH SPEED TRAFFIC. THE INABILITY TO GET THE VEHICLE INTO "NEUTRAL" FURTHER COMPROMISED MY SAFETY AND THE SAFETY OF OTHER DRIVERS ON THE HIGHWAY. MAIN LOW VOLTAGE 12V BATTERY DIED SOON AFTER INCIDENT AND C…
Owner-reported narrative. 43,276 miles reported. Look up ODI 10906967 at NHTSA ↗
Owner report 10935178 · 2016-12-14 (December 14, 2016)
IN PREPARING TO LEAVE A PARKING LOT ON NOVEMBER 23, 2016 IN HILLSBORO, OREGON, THE B-CLASS MERCEDES-BENZ ELECTRIC DRIVE AUTOMOBILE REFUSED TO MOVE AND A MESSAGE APPEARED IN THE INSTRUMENT PANEL SAYING "HAVE ME TOWED TO A DEALER" OR SOMESUCH. VEHICLE WAS TRANSPORTED TO BEAVERTON, OREGON MERCEDES-BENZ WHERE THE DIAGNOSIS WAS A DEFUNCT MAIN TRACTION BATTERY. BATTERY, WHICH COSTS ABOUT 90 PERCENT OF THE MSRP OF THE AUTOMOBILE, WAS ORDERED FROM GERMANY AND ARRIVED ON OR ABOUT DECEMBER 9, 2016 AS A WARRANTY REPLACEMENT. VEHICLE IS REPORTED TO BE R…
Owner-reported narrative. 20,000 miles reported. Look up ODI 10935178 at NHTSA ↗
Owner report 10733548 · 2015-07-13 (July 13, 2015)
WHILE DRIVING, ON ANY ROAD AND ANY SPEED, THE VEHICLE GOES INTO NEUTRAL AND THE STOP SWITCH ENGINE OFF INDICATOR APPEARS. THIS REQUIRES ME TO PULL OVER TO THE SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK AND TURN OFF THE IGNITION. I REMOVE THE KEY, REPLACE IT, AND THEN ATTEMPT TO START THE VEHICLE AGAIN. IT MAY START IMMEDIATELY, OR IT MAY TAKE SEVERAL TIMES TURNING THE KEY FROM THE ON TO OFF TO ON POSITION BEFORE IT WORKS AGAIN. AT TIMES, WHEN IT DOES START, AND I PUT IT INTO REVERSE OR DRIVE FROM PARK IT MAY STALL AGAIN. EVENTUALLY, I A…
Owner-reported narrative. 75 miles reported. Look up ODI 10733548 at NHTSA ↗
Owner report 11182457 · 2019-02-25 (February 25, 2019)
THIS IS AN ELECTRIC VEHICLE. WHEN SLOWING DOWN THE PADDLE SHIFTERS CAN BE USED TO PUT THE CAR IN 'D-' MODE, FOR MORE AGGRESSIVE ENGINE BRAKING. THIS INCREASES THE RATE OF DECL WITHOUT USING THE MECHANICAL BRAKES. THIS HAS WORKED WELL FOR FOUR YEARS AND 65,000 MILES. TODAY THERE WAS A 'ONE TIME' MALFUNCTION. I DID THE USUAL 'D-' 'DOWN SHIFT' TO SLOWDOWN FROM 30 MPH, IN TRAFFIC, FOR RED LIGHT. THE CAR DID NOT AGGRESSIVELY SLOW DOWN AND I APPLIED THE BRAKES. I NOTICED THE CAR NEED EXCESSIVE BREAK PEDAL PRESSURE TO MAKE WHAT SHOULD BE A NOR…
Owner-reported narrative. 65,000 miles reported. Look up ODI 11182457 at NHTSA ↗
Owner report 11281161 · 2019-11-18 (November 18, 2019)
VEHICLE BATTERY WARNING LIGHT CAME ON INSTRUCTING TO STOP DRIVING VEHICLE IMMEDIATELY. LIKE SO MANY OTHER OWNERS WHO HAVE FILED COMPLAINTS, MERCEDES DEALER-MECHANIC SAID THAT COOLANT HAD GOTTEN INTO BATTERY AND DRIVE UNIT NEEDS TO BE REPLACED. ESTIMATED COST $12,000 - RENDERING CAR TOTALLED. INDEPENDENT EV SPECIALIST HAS PRESSURE TESTED COOLING SYSTEM AND FINDS NO LEAKS. FORTUNATELY, I WAS IN A SAFE PLACE AT THE TIME I NEEDED TO STOP THE CAR. IF I HAD BEEN OUT ON THE FREEWAY DURING HEAVY TRAFFIC OR AT NIGHT, THIS WOULD HAVE BEEN UNSAFE. IF T…
Owner-reported narrative. 27,655 miles reported. Look up ODI 11281161 at NHTSA ↗
Owner report 10778580 · 2015-09-29 (September 29, 2015)
BEGINNING AT ABOUT 4500 MILES WE BROUGHT THE CAR IN TO THE SHOP AFTER COMING TO A STOP; WE CALL IT THE 'CLOMP!' IT WILL UNEXPECTEDLY ROCK FORWARD CREATING A VERY UNSAFE FEELING. THEN THE FOLLOWING MONTH, THE 'CLOMPING' PRESENTED ITSELF AGAIN SO MY WIFE RETURNED THE VEHICLE TO THE DEALERSHIP TO DEMONSTRATE. A FEW WEEKS LATER, THE CAR BEGAN MAKING A LOUD TURBINE NOISE, AND THE ROCKING FORWARD AFTER COMING TO A STOP RE-PRESENTED ITSELF AGAIN SO WE RETURNED THE CAR TO SERVICE. THEN THE FOLLOWING MONTH THE CAR CONTINUED TO RANDOMLY LUNGE FORWARD AF…
Owner-reported narrative. 4,500 miles reported. Look up ODI 10778580 at NHTSA ↗