Mercedes Benz B-CLASS ELECTRIC recalls by model year
Explore the records behind recurring owner reports.
Key facts
50 owner complaints analyzed
2 distinct recall campaigns
3,827 mi median reported failure mileage
Scope: 2014 to 2016 model years. Data snapshot: . 35 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 0 |
2014: 2; 2015: 2; 2016: 0
Year-by-year records
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V655000 · Electrical System:Propulsion System:Traction Battery
Reported: 2015-10-14 (October 14, 2015) · Model years: 2014, 2015
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.
Consequence: A vehicle stall increases the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign record ↗19V787000 · Communication
Reported: 2019-11-01 (November 1, 2019) · Model years: 2014, 2015
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign record ↗