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U.S. public vehicle records

Mercedes Benz B-CLASS ELECTRIC problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

50 owner complaints analyzed

2 distinct recall campaigns

3,827 mi median reported failure mileage

Scope: 2014 to 2016 model years. Data snapshot: . 35 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 25 of 50 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation1428.0%
Electrical and battery issues1020.0%
Braking behavior612.0%
Transmission and shifting48.0%
Steering behavior24.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
25
Engine
16
Electrical System
13
Fuel/Propulsion System
12
Vehicle Speed Control
7
Unknown Or Other
5
Service Brakes
3
Steering
3
Component breakdown data
CategoryCount
Power Train25
Engine16
Electrical System13
Fuel/Propulsion System12
Vehicle Speed Control7
Unknown Or Other5
Service Brakes3
Steering3

Power Train: 25; Engine: 16; Electrical System: 13; Fuel/Propulsion System: 12; Vehicle Speed Control: 7; Unknown Or Other: 5; Service Brakes: 3; Steering: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
25
25,000 to 49,999
7
50,000 to 74,999
3
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00025
25,000 to 49,9997
50,000 to 74,9993
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 25; 25,000 to 49,999: 7; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (25). 15 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
21
2016
5
2017
1
2018
2
2019
5
2020
2
2021
2
2022
6
2023
4
2024
2
Complaints over time data
CategoryCount
201521
20165
20171
20182
20195
20202
20212
20226
20234
20242

2015: 21; 2016: 5; 2017: 1; 2018: 2; 2019: 5; 2020: 2; 2021: 2; 2022: 6; 2023: 4; 2024: 2

Pattern summary

Power Train leads the component reports. Engine operation appears in 14 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Braking behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10733548 · 2015-07-13 (July 13, 2015)

WHILE DRIVING, ON ANY ROAD AND ANY SPEED, THE VEHICLE GOES INTO NEUTRAL AND THE STOP SWITCH ENGINE OFF INDICATOR APPEARS. THIS REQUIRES ME TO PULL OVER TO THE SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK AND TURN OFF THE IGNITION. I REMOVE THE KEY, REPLACE IT, AND THEN ATTEMPT TO START THE VEHICLE AGAIN. IT MAY START IMMEDIATELY, OR IT MAY TAKE SEVERAL TIMES TURNING THE KEY FROM THE ON TO OFF TO ON POSITION BEFORE IT WORKS AGAIN. AT TIMES, WHEN IT DOES START, AND I PUT IT INTO REVERSE OR DRIVE FROM PARK IT MAY STALL AGAIN. EVENTUALLY, I A…

Owner-reported narrative. 75 miles reported. Look up ODI 10733548 at NHTSA ↗

Owner report 10906967 · 2016-09-15 (September 15, 2016)

EXTREMELY DANGEROUS SUDDEN LOSS OF POWER WHILE DRIVING 70+ MPH ON BUSY HIGHWAY. WAS ALMOST INVOLVED IN A SERIOUS TRAFFIC COLLISION BECAUSE IT A STOPPED IN THE ROAD. ATTEMPTS TO RESTART THE VEHICLE FAILED. COULD NOT GET THE VEHICLE OUT OF "PARK" AND WAS UNABLE TO SWITCH IT INTO "NEUTRAL" TO ROLL THE VEHICLE OUT OF THE LANE OF HIGH SPEED TRAFFIC. THE INABILITY TO GET THE VEHICLE INTO "NEUTRAL" FURTHER COMPROMISED MY SAFETY AND THE SAFETY OF OTHER DRIVERS ON THE HIGHWAY. MAIN LOW VOLTAGE 12V BATTERY DIED SOON AFTER INCIDENT AND C…

Owner-reported narrative. 43,276 miles reported. Look up ODI 10906967 at NHTSA ↗

Owner report 10935178 · 2016-12-14 (December 14, 2016)

IN PREPARING TO LEAVE A PARKING LOT ON NOVEMBER 23, 2016 IN HILLSBORO, OREGON, THE B-CLASS MERCEDES-BENZ ELECTRIC DRIVE AUTOMOBILE REFUSED TO MOVE AND A MESSAGE APPEARED IN THE INSTRUMENT PANEL SAYING "HAVE ME TOWED TO A DEALER" OR SOMESUCH. VEHICLE WAS TRANSPORTED TO BEAVERTON, OREGON MERCEDES-BENZ WHERE THE DIAGNOSIS WAS A DEFUNCT MAIN TRACTION BATTERY. BATTERY, WHICH COSTS ABOUT 90 PERCENT OF THE MSRP OF THE AUTOMOBILE, WAS ORDERED FROM GERMANY AND ARRIVED ON OR ABOUT DECEMBER 9, 2016 AS A WARRANTY REPLACEMENT. VEHICLE IS REPORTED TO BE R…

Owner-reported narrative. 20,000 miles reported. Look up ODI 10935178 at NHTSA ↗

Owner report 11182457 · 2019-02-25 (February 25, 2019)

THIS IS AN ELECTRIC VEHICLE. WHEN SLOWING DOWN THE PADDLE SHIFTERS CAN BE USED TO PUT THE CAR IN 'D-' MODE, FOR MORE AGGRESSIVE ENGINE BRAKING. THIS INCREASES THE RATE OF DECL WITHOUT USING THE MECHANICAL BRAKES. THIS HAS WORKED WELL FOR FOUR YEARS AND 65,000 MILES. TODAY THERE WAS A 'ONE TIME' MALFUNCTION. I DID THE USUAL 'D-' 'DOWN SHIFT' TO SLOWDOWN FROM 30 MPH, IN TRAFFIC, FOR RED LIGHT. THE CAR DID NOT AGGRESSIVELY SLOW DOWN AND I APPLIED THE BRAKES. I NOTICED THE CAR NEED EXCESSIVE BREAK PEDAL PRESSURE TO MAKE WHAT SHOULD BE A NOR…

Owner-reported narrative. 65,000 miles reported. Look up ODI 11182457 at NHTSA ↗

Owner report 11281161 · 2019-11-18 (November 18, 2019)

VEHICLE BATTERY WARNING LIGHT CAME ON INSTRUCTING TO STOP DRIVING VEHICLE IMMEDIATELY. LIKE SO MANY OTHER OWNERS WHO HAVE FILED COMPLAINTS, MERCEDES DEALER-MECHANIC SAID THAT COOLANT HAD GOTTEN INTO BATTERY AND DRIVE UNIT NEEDS TO BE REPLACED. ESTIMATED COST $12,000 - RENDERING CAR TOTALLED. INDEPENDENT EV SPECIALIST HAS PRESSURE TESTED COOLING SYSTEM AND FINDS NO LEAKS. FORTUNATELY, I WAS IN A SAFE PLACE AT THE TIME I NEEDED TO STOP THE CAR. IF I HAD BEEN OUT ON THE FREEWAY DURING HEAVY TRAFFIC OR AT NIGHT, THIS WOULD HAVE BEEN UNSAFE. IF T…

Owner-reported narrative. 27,655 miles reported. Look up ODI 11281161 at NHTSA ↗

Owner report 10778580 · 2015-09-29 (September 29, 2015)

BEGINNING AT ABOUT 4500 MILES WE BROUGHT THE CAR IN TO THE SHOP AFTER COMING TO A STOP; WE CALL IT THE 'CLOMP!' IT WILL UNEXPECTEDLY ROCK FORWARD CREATING A VERY UNSAFE FEELING. THEN THE FOLLOWING MONTH, THE 'CLOMPING' PRESENTED ITSELF AGAIN SO MY WIFE RETURNED THE VEHICLE TO THE DEALERSHIP TO DEMONSTRATE. A FEW WEEKS LATER, THE CAR BEGAN MAKING A LOUD TURBINE NOISE, AND THE ROCKING FORWARD AFTER COMING TO A STOP RE-PRESENTED ITSELF AGAIN SO WE RETURNED THE CAR TO SERVICE. THEN THE FOLLOWING MONTH THE CAR CONTINUED TO RANDOMLY LUNGE FORWARD AF…

Owner-reported narrative. 4,500 miles reported. Look up ODI 10778580 at NHTSA ↗

Owner report 10781331 · 2015-10-11 (October 11, 2015)

MY B-CLASS ELECTRIC HAD A SUDDEN LOSS OF POWER. HERE'S THE DETAILS: LEFT THE HOUSE IN SAN DIEGO AT 7:00 AM. OUTSIDE TEMPERATURE ABOUT 75+DEGREES. ABOUT 1 MILE FROM THE START, I BRAKED SLIGHTLY TO MAINTAIN SPEED OF ABOUT 25 MPH, COASTED TOWARDS AND UPHILL, PUT MY FOOT ON THE ACCELERATOR TO MAINTAIN SPEED AND THERE WAS NO POWER-JUST COASTING. THERE WAS NO UNUSUAL SOUND AND NO WARNING DISPLAYED. THE CAR APPEARED NORMAL EXCEPT THE GUAGE WAS SHOWING FULL REGENERATIVE BRAKING WHILE THE CAR WAS COASTING. TRANSMISSION WAS IN D-AUTO. POWER STEERI…

Owner-reported narrative. 1,600 miles reported. Look up ODI 10781331 at NHTSA ↗

Owner report 11599546 · 2024-07-06 (July 6, 2024)

MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP ONCE AND AWHILE. WHEN IT WOULD ACT UP WOULD NOT DRIVE IT AND IT WOULD LOCK THE STEERING . THIS HAPPENED MULTIPLE TIMES, WITH ACCIDENT HAZARD. WE DID THE BELOW WORK. ELECTRIC POWER STEERING RACK FAULTY REPLACE COMPLETE ELECTRIC POWER STEERING RACK. WHICH COST US OVER $3000. NOW WE HAVE SIMILIAR PROBLEM STEERING IS TIGHT AGAIN, MAKING FLAPPING NOISE, DEALER RECOMMENDED REPLACEMENT OF POWER STEERING RACK, GEAR BOX 07/02/24 , MERC…

Owner-reported narrative. Look up ODI 11599546 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2014
2
2015
2
2016
0
Recall campaigns data
CategoryCount
20142
20152
20160

2014: 2; 2015: 2; 2016: 0

Year-by-year records

Mercedes Benz B-CLASS ELECTRIC model-year comparison
Model yearComplaintsRecallsChange in recalls
2014202Not available
20152520
201650-2