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U.S. public vehicle records

Jeep CHEROKEE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

13,275 owner complaints analyzed

93 distinct recall campaigns

39,888 mi median reported failure mileage

Scope: 1973 to 2026 model years. Data snapshot: . 6,751 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 5,076 of 13,275 complaints (38.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting2,98522.5%
Braking behavior2,24016.9%
Engine operation1,32410.0%
Electrical and battery issues1,1868.9%
Steering behavior7625.7%
Fuel system concerns2391.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
5,076
Engine
2,170
Electrical System
2,063
Unknown Or Other
1,744
Vehicle Speed Control
725
Service Brakes
669
Steering
509
Fuel/Propulsion System
393
Component breakdown data
CategoryCount
Power Train5076
Engine2170
Electrical System2063
Unknown Or Other1744
Vehicle Speed Control725
Service Brakes669
Steering509
Fuel/Propulsion System393

Power Train: 5,076; Engine: 2,170; Electrical System: 2,063; Unknown Or Other: 1,744; Vehicle Speed Control: 725; Service Brakes: 669; Steering: 509; Fuel/Propulsion System: 393

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2,395
25,000 to 49,999
1,631
50,000 to 74,999
1,180
75,000 to 99,999
685
100,000 to 149,999
589
150,000 and above
271
Reported problems by failure mileage data
CategoryCount
Under 25,0002395
25,000 to 49,9991631
50,000 to 74,9991180
75,000 to 99,999685
100,000 to 149,999589
150,000 and above271

Under 25,000: 2,395; 25,000 to 49,999: 1,631; 50,000 to 74,999: 1,180; 75,000 to 99,999: 685; 100,000 to 149,999: 589; 150,000 and above: 271

Under 25,000 miles has the most reports with usable mileage (2,395). 6,524 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1995
376
1996
244
2000
623
2001
582
2002
409
2003
278
2004
167
2005
86
2006
37
2007
45
2008
77
2009
37
2010
38
2011
34
2012
25
2013
47
2014
285
2015
755
2016
734
2017
510
2018
755
2019
1,452
2020
1,252
2021
708
2022
559
2023
780
2024
637
2025
1,122
2026
621
Complaints over time data
CategoryCount
1995376
1996244
2000623
2001582
2002409
2003278
2004167
200586
200637
200745
200877
200937
201038
201134
201225
201347
2014285
2015755
2016734
2017510
2018755
20191452
20201252
2021708
2022559
2023780
2024637
20251122
2026621

1995: 376; 1996: 244; 2000: 623; 2001: 582; 2002: 409; 2003: 278; 2004: 167; 2005: 86; 2006: 37; 2007: 45; 2008: 77; 2009: 37; 2010: 38; 2011: 34; 2012: 25; 2013: 47; 2014: 285; 2015: 755; 2016: 734; 2017: 510; 2018: 755; 2019: 1,452; 2020: 1,252; 2021: 708; 2022: 559; 2023: 780; 2024: 637; 2025: 1,122; 2026: 621

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 2,985 complaint narratives. Braking behavior appears in 2,240 complaint narratives. Engine operation appears in 1,324 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10091719 · 2004-11-09 (November 9, 2004)

THE CONSUMER NOTICED PINK FLUID ON THE GARAGE FLOOR. THE VEHICLE WAS TAKEN TO DEALERSHIP. THE GASKET AND SEALS WERE REPLACED ON THE TRANSFER CASE. HOWEVER THE LEAK CONTINUED. AFTER PARTS WERE REPLACED AND TRANSMISSION WAS PUT ON DEALERSHIP FOUND A POROUS LEAK IN WHICH A SMALL PIN HOLE WAS IN THE SIDE TOP OF TRANSFER CASE NEAR AIR VENT. THE TRANSFER CASE HAS TO BE REPLACED. *AK *SC

Owner-reported narrative. 67,000 miles reported. Look up ODI 10091719 at NHTSA ↗

Owner report 735666 · 2000-11-03 (November 3, 2000)

WHEN I COME TO A STOP SIGN, AND AM STOPPED,AND I HAVE TO TURN EITHER LEFT OR RIGHT, WHEN THE STEERING WHEEL IS SLIGHTLY TURNED AND I RELEASE THE FOOT BRAKE AND APPLY THE GAS, THE ENGINE WILL COMPLETLEY STALL, UNLESS I MOVE THE STEERING WHEEL MORE AND THEN IT MAY CATCH AND START RUNNING AGAIN. THIS HAPPENS NO MATTER WHICH DIRECTION I ATTEMPT TO TURN AND THE STALLING MAY PUT ME A FEW FEET OUT INTO THE LINE OF TRAFFIC. I HAVE TO QUICKLY PUT THE SHIFT GEAR IN NEUTRAL AND TURN THE IGNITION SWITCH AGAIN AND THE ENGINE WILL EIMMEDIATELY START. THIS…

Owner-reported narrative. Look up ODI 735666 at NHTSA ↗

Owner report 8021027 · 2002-10-17 (October 17, 2002)

CONSUMER STATES THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE WILL PULSATE CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. DEALER ALREADY REPAIR VEHICLE TWICE. TS

Owner-reported narrative. Look up ODI 8021027 at NHTSA ↗

Owner report 884398 · 2001-03-27 (March 27, 2001)

WOULD BE MAKING A GRINDING NOISE WHEN BRAKES WERE APPLIED. WAS NOT ABLE TO TURN WHEEL. BRAKES WERE SPARKING WITHOUT BEING APPLIED. THIS CAUSED VEHICLE TO SHAKE. TOOK TO DEALERSHIP , AND MECHANIC FOUND THAT BRAKE PIN BROKE LOOSE AND GOT CAUGHT.*AK

Owner-reported narrative. Look up ODI 884398 at NHTSA ↗

Owner report 506778 · 1996-08-16 (August 16, 1996)

VEHICLE EXPERIENCES STARTING PROBLEMS/STALLING. *AK

Owner-reported narrative. Look up ODI 506778 at NHTSA ↗

Owner report 480295 · 1995-01-30 (January 30, 1995)

LUG ON WIRE AT FUEL PUMP END WAS IMPROPERLY CRIMPED WHEN ASSEMBLED, CAUSING LUG TO OVERHEAT/INSULATION ON WIRING TO BURN OFF. *SKD

Owner-reported narrative. Look up ODI 480295 at NHTSA ↗

Owner report 729145 · 2000-08-26 (August 26, 2000)

ENGINE IDLES DANGEROUSLY HIGH AT TIMES. WILL GO TO 3000RPM AND STAY THERE. PROBLEM IS INTERMITTENT MAKING VEHICLE UNSAFE TO DRIVE/UNRELIABLE/USELESS. DEALER REFUSED TO ATTEMPT TO REPAIR DUE TO WIRING HARNESS BEING TAMPERED WITH BUT THE DEALER DID THIS ON PREVIOUS REPAIRS.

Owner-reported narrative. Look up ODI 729145 at NHTSA ↗

Owner report 735894 · 2000-11-07 (November 7, 2000)

ONGOING STEERING PROBLEM REPORTED BY PREVIOUS OWNER & EXPERIENCED BY PRESENT OWNER; STEERING WANDER, ESP. AT FREEWAY SPEEDS, ALL PARTS UNDAMAGED OR REPLACED INC. TIE RODS, STRUTS, SHOCKS, BUSHINGS, ETC...; ALIGNMENT TO SPECS WITHOUT IMPROVEMENT. *AK

Owner-reported narrative. Look up ODI 735894 at NHTSA ↗

Owner report 10016576 · 2003-04-27 (April 27, 2003)

STEERING COLUMN WOBBLES AT TILT JOINT . ON LEFT TURNS, STEERING COLUMN LOCKS IN POSITION MAKING CAR UNDRIVEABLE. *NLM

Owner-reported narrative. 90,000 miles reported. Look up ODI 10016576 at NHTSA ↗

Owner report 10587229 · 2014-05-08 (May 8, 2014)

I BOUGHT THE CAR AND DROVE IT HOME ON NOVEMBER 13, 2013 WITH THE INTENTIONS OF MAKING A VEHICLE TO USE IN THE WINTER FOR BAD WEATHER OR VERY BAD SNOW. HERE ARE ISSUES I FACE. THE SPEEDOMETER GOES CRAZY ONCE I REACH SPEEDS OVER 35MPH. IT GOES WELL PASS THE 85MPH MARK AND BACK DOWN TO 15MPH AND BOUNCE ALL BETWEEN. THE VEHICLE IS SO OUT OF ALIGNMENT ITS DANGEROUS. ALL THE FLOOR BOARDS HAVE BEEN RUSTED THROUGH ALL THE WAY BACK TO THE SEATS. THE FRONT PASSENGER FLOOR BOARD IS 1/2 MISSING, AND ALL FLOOR BOARDS ARE EXTREMELY WEEK.THE DRIVER SIDE HA…

Owner-reported narrative. 169,774 miles reported. Look up ODI 10587229 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2014
13
2015
11
2016
9
2017
6
2018
7
2019
11
2020
3
2021
4
2022
3
2023
1
2026
4
Recall campaigns data
CategoryCount
201413
201511
20169
20176
20187
201911
20203
20214
20223
20231
20264

2014: 13; 2015: 11; 2016: 9; 2017: 6; 2018: 7; 2019: 11; 2020: 3; 2021: 4; 2022: 3; 2023: 1; 2026: 4

Year-by-year records

Jeep CHEROKEE model-year comparison
Model yearComplaintsRecallsChange in recalls
197310Not available
197403+3
197505+2
197604-1
197701-3
197802+1
1979020
198013+1
198112-1
1982020
198301-1
198443+2
19851130
1986164+1
1987375+1
1988590-5
1989963+3
19901365+2
199114250
1992671-4
19932343+2
19943395+2
19953916+1
199629760
19972304-2
19982915+1
19993322-3
20003671-1
20012292+1
2006170Not available
20142,64413Not available
20151,78511-2
20161,4069-2
20171,3336-3
20186837+1
20191,62811+4
20202893-8
20211564+1
2022483-1
202331-2
202634Not available