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1997 Jeep CHEROKEE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

230 owner complaints analyzed

4 distinct recall campaigns

104,040 mi median reported failure mileage

Scope: 1997 model year. Data snapshot: . 48 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Fuel System, Gasoline:Storage:Tank Assembly is the most frequently named component, appearing in 25 of 230 complaints (10.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3314.3%
Fuel system concerns219.1%
Engine operation198.3%
Transmission and shifting104.3%
Steering behavior104.3%
Electrical and battery issues62.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel System, Gasoline:Storage:Tank Assembly
25
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
21
Engine And Engine Cooling:Engine
13
Fuel System, Gasoline:Delivery:Fuel Pump
13
Power Train:Automatic Transmission
11
Fuel System, Gasoline
10
Fuel System, Other
10
Electrical System
8
Component breakdown data
CategoryCount
Fuel System, Gasoline:Storage:Tank Assembly25
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor21
Engine And Engine Cooling:Engine13
Fuel System, Gasoline:Delivery:Fuel Pump13
Power Train:Automatic Transmission11
Fuel System, Gasoline10
Fuel System, Other10
Electrical System8

Fuel System, Gasoline:Storage:Tank Assembly: 25; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 21; Engine And Engine Cooling:Engine: 13; Fuel System, Gasoline:Delivery:Fuel Pump: 13; Power Train:Automatic Transmission: 11; Fuel System, Gasoline: 10; Fuel System, Other: 10; Electrical System: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
4
50,000 to 74,999
6
75,000 to 99,999
10
100,000 to 149,999
12
150,000 and above
15
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9994
50,000 to 74,9996
75,000 to 99,99910
100,000 to 149,99912
150,000 and above15

Under 25,000: 1; 25,000 to 49,999: 4; 50,000 to 74,999: 6; 75,000 to 99,999: 10; 100,000 to 149,999: 12; 150,000 and above: 15

150,000 and above miles has the most reports with usable mileage (15). 182 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
66
2001
52
2002
22
2003
37
2004
13
2005
4
2007
1
2008
4
2009
1
2010
3
2011
2
2012
2
2013
5
2014
7
2015
4
2016
4
2018
2
2020
1
Complaints over time data
CategoryCount
200066
200152
200222
200337
200413
20054
20071
20084
20091
20103
20112
20122
20135
20147
20154
20164
20182
20201

2000: 66; 2001: 52; 2002: 22; 2003: 37; 2004: 13; 2005: 4; 2007: 1; 2008: 4; 2009: 1; 2010: 3; 2011: 2; 2012: 2; 2013: 5; 2014: 7; 2015: 4; 2016: 4; 2018: 2; 2020: 1

Pattern summary

Fuel System, Gasoline:Storage:Tank Assembly leads the component reports. Braking behavior appears in 33 complaint narratives. Fuel system concerns appears in 21 complaint narratives. Engine operation appears in 19 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000463 · 2003-01-01 (January 1, 2003)

1997 JEEP CHEROKEE. EHAUST MANIFOLD CRACK. I HAVE FRIENDS WHO OWN 98 AND 99 CHEROKEE'S WITH THE SAME PROBLEM. DEALER STATES IT IS COMMON. MAKES FOR HARD STARTING POOR FUEL MILLAGE AND A FIRE HAZARD. VERY EXPENSIVE FIX. SHOULD BE A RECALL.

Owner-reported narrative. 42,000 miles reported. Look up ODI 10000463 at NHTSA ↗

Owner report 10001128 · 2002-12-18 (December 18, 2002)

AFTER RECALL REPAIRS 97V194002 ON FUEL TANK SENDING UNIT HAS BEEN PERFORMED CONSUMER WAS STILL HAVING THE SAME PROBLEMS. TS. *AK

Owner-reported narrative. Look up ODI 10001128 at NHTSA ↗

Owner report 10001668 · 2002-12-30 (December 30, 2002)

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.

Owner-reported narrative. Look up ODI 10001668 at NHTSA ↗

Owner report 10002456 · 2003-01-09 (January 9, 2003)

THE CONSUMER RECEIVE A RECALL FOR THE FLOOR SHIFTER JAN 2002. THE MECHANIC WENT INTO HER FUEL LINE CAUSING THE VEHICLE TO START PREMATURELY. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. *NLM

Owner-reported narrative. Look up ODI 10002456 at NHTSA ↗

Owner report 10002578 · 2003-01-13 (January 13, 2003)

CONSUMER STATED WHEN TURNING VEHICLE OFF, THE COOLING FAN CONTINUED TO RUN UNTIL BATTERY WAS DRAINED COMPLETELY WHICH CAUSED VEHICLE TO BE UNDRIVEABLE.*JB

Owner-reported narrative. Look up ODI 10002578 at NHTSA ↗

Owner report 10006299 · 2003-02-11 (February 11, 2003)

THE MANIFOLD CRACKED. *JG *JB

Owner-reported narrative. Look up ODI 10006299 at NHTSA ↗

Owner report 10007206 · 2003-02-12 (February 12, 2003)

97 V 194 000/FUEL LEVEL SENDING UNIT: THE VEHICLE WAS NO LONGER OPERATIVE, BECAUSE THE FUEL SENDING UNIT FAILED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER WAS INFORMED THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.*JB

Owner-reported narrative. 46,639 miles reported. Look up ODI 10007206 at NHTSA ↗

Owner report 10007207 · 2003-02-12 (February 12, 2003)

97 V 194 000/FUEL LEVEL SENDING UNIT: THE VEHICLE WAS NO LONGER OPERATIVE BECAUSE THE FUEL SENDING UNIT FAILED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER WAS INFORMED THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.*JB

Owner-reported narrative. 46,639 miles reported. Look up ODI 10007207 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V105000 · Air Bags:Frontal:Sensor/Control Module-Inactive

Reported: 2000-04-11 (April 11, 2000)

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. WATER AND/OR ROAD SALT IN THE PROXIMITY OF THE AIR BAG CONTROL MODULE COULD LEAD TO CORROSION.

Consequence: SUCH CORROSION CAN LEAD TO ILLUMINATION OF THE AIR BAG WARNING LIGHT OR COULD ALLOW INADVERTENT DEPLOYMENT OF THE AIR BAGS.

Remedy: DEALERS WILL REPLACE THE AIR BAG CONTROL MODULE AND LOCATE THE NEW MODULE ON THE TOP OF THE TRANSMISSION TUNNEL.

NHTSA campaign record ↗
00V136000 · Service Brakes, Hydraulic:Foundation Components:Disc:Rotor

Reported: 2000-05-10 (May 10, 2000)

VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.

Consequence: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

Remedy: DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.

NHTSA campaign record ↗
08V056000 · Electrical System: Instrument Cluster/Panel | Equipment:Other:Labels | Visibility:Rearview Mirrors/Devices | Visibility:Power Window Devices And Controls | Exterior Lighting | Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Reported: 2008-02-06 (February 6, 2008)

U.S. DRIVE RIGHT IS RECALLING 107 MY 1994-1998 RIGHT HAND DRIVE, 4-WHEEL DRIVE JEEP CHEROKEE VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 101, 'CONTROLS AND DISPLAYS;' NO. 108, 'LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT;' NO. 111, 'REARVIEW MIRROR;' NO. 114, 'THEFT PROTECTION;' NO. 115, 'VEHICLE IDENTIFICATION NUMBER;' NO. 118, 'POWER WINDOW SYSTEM;' NO. 120, 'TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS;' NO. 208, 'OCCUPANT CRASH PROTECTION;' AND NO. 301, 'FUEL SYSTEM INTEGRITY.'

Consequence: THESE VEHICLES DO NOT MEET THE REQUIRED STANDARDS.

Remedy: U.S. DRIVE RIGHT WILL MAKE ALL THE REQUIRED MODIFICATIONS. A REPRESENTATIVE WILL TRAVEL TO THE CUSTOMER'S LOCATION AND MAKE THE MODIFICATIONS ON SITE. THE RECALL WILL BE PERFORMED ON A REGIONAL BASIS BEGINNING MARCH 2008. OWNERS MAY CONTACT U.S. DRIVE RIGHT AT 1-888-632-5936.

NHTSA campaign record ↗
97V194000 · Fuel System, Gasoline:Storage:Tank Assembly

Reported: 1997-11-07 (November 7, 1997)

VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY CAN DEGRADE OVER TIME, INDICATING SIGNIFICANTLY MORE FUEL IN RESERVE THAN IS ACTUALLY PRESENT.

Consequence: OWNERS MAY NOT BE AWARE THAT THEIR VEHICLE IS LOW ON FUEL INCREASING THE RISK OF A VEHICLE CRASH IF THE VEHICLE STOPS DUE TO NO FUEL.

Remedy: DEALERS WILL REPLACE THE FUEL LEVEL SENDING UNIT.

NHTSA campaign record ↗