2000 Jeep CHEROKEE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
367 owner complaints analyzed
1 distinct recall campaigns
71,500 mi median reported failure mileage
Scope: 2000 model year. Data snapshot: . 132 complaints include usable failure mileage.
Most common problems
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor is the most frequently named component, appearing in 57 of 367 complaints (15.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 109 | 29.7% |
| Steering behavior | 44 | 12.0% |
| Transmission and shifting | 13 | 3.5% |
| Electrical and battery issues | 13 | 3.5% |
| Fuel system concerns | 12 | 3.3% |
| Engine operation | 4 | 1.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic:Foundation Components:Disc:Rotor | 57 |
| Seats | 21 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 20 |
| Service Brakes, Hydraulic:Foundation Components:Disc | 19 |
| Electrical System | 18 |
| Engine And Engine Cooling:Engine:Gasoline | 16 |
| Engine And Engine Cooling:Engine | 15 |
| Suspension:Front | 15 |
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 57; Seats: 21; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 20; Service Brakes, Hydraulic:Foundation Components:Disc: 19; Electrical System: 18; Engine And Engine Cooling:Engine:Gasoline: 16; Engine And Engine Cooling:Engine: 15; Suspension:Front: 15
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 17 |
| 25,000 to 49,999 | 28 |
| 50,000 to 74,999 | 24 |
| 75,000 to 99,999 | 19 |
| 100,000 to 149,999 | 28 |
| 150,000 and above | 16 |
Under 25,000: 17; 25,000 to 49,999: 28; 50,000 to 74,999: 24; 75,000 to 99,999: 19; 100,000 to 149,999: 28; 150,000 and above: 16
25,000 to 49,999 miles has the most reports with usable mileage (28). 235 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 33 |
| 2001 | 91 |
| 2002 | 59 |
| 2003 | 35 |
| 2004 | 28 |
| 2005 | 19 |
| 2006 | 9 |
| 2007 | 11 |
| 2008 | 15 |
| 2009 | 7 |
| 2010 | 10 |
| 2011 | 9 |
| 2012 | 4 |
| 2013 | 8 |
| 2014 | 8 |
| 2015 | 10 |
| 2016 | 3 |
| 2017 | 1 |
| 2018 | 4 |
| 2019 | 3 |
2000: 33; 2001: 91; 2002: 59; 2003: 35; 2004: 28; 2005: 19; 2006: 9; 2007: 11; 2008: 15; 2009: 7; 2010: 10; 2011: 9; 2012: 4; 2013: 8; 2014: 8; 2015: 10; 2016: 3; 2017: 1; 2018: 4; 2019: 3
Pattern summary
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor leads the component reports. Braking behavior appears in 109 complaint narratives. Steering behavior appears in 44 complaint narratives. Transmission and shifting appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10001256 · 2002-12-31 (December 31, 2002)
WHILE DRIVING, THE LEFT TIRE EXPERIENCED OUTER SIDEWALL DAMAGE, CONSUMER WAS ISSUED A 30.00 DOLLAR CREDIT TOWARD THE COST OF THE REPLACEMENT TIRE, HOWEVER CONSUMER IS REQUESTING AN ADDITIONAL CREDIT FOR THE BALANCE OF THE COST OF THE REPLACEMENT TIRE IN THE AMOUNT OF 63.23. (COOPER DISCOVER H/T 225/75R15 OWL TIRES).*JB
Owner-reported narrative. Look up ODI 10001256 at NHTSA ↗
Owner report 10003105 · 2003-01-21 (January 21, 2003)
I HAVE A 2000 JEEP CHEROKEE SPORT AND THE AIRBAG LIGHT STAYS ON NOW. I TOOK IT TO THE DEALER AND THEY SAY I NEED TO PAY FOR A 300.00 CLOCK SPRING PART TO FIX IT. I CHECKED THE COMPUTER AND SEEN NUMEROUS PROBLEMS WITH THE JEEP AIRBAGS NOT WORKING. HAS THERE BEEN A RECALL ON THEM? AND IF NOT IF THERE'S BEEN SO MANY CASES OF PROBLEMS WITH THEM NOT WORKING CORRECTLY IS THERE ANYTHING BEING DONE TO PROTECT THE CONSUMER? THANK YOU
Owner-reported narrative. Look up ODI 10003105 at NHTSA ↗
Owner report 10004663 · 2003-02-04 (February 4, 2003)
THE VEHICLE CAUGHT ON FIRE BECAUSE OF NEGLECT TO REPAIR A RECALL REGARDING A DEBRIS SHIELD INSTALLATION ON THE ENGINE INTAKE MANIFOLD. *JG PH
Owner-reported narrative. Look up ODI 10004663 at NHTSA ↗
Owner report 10006068 · 2003-02-10 (February 10, 2003)
THERE WAS A PROBLEM WITH THE BRAKES, A NOISE IN THE MOTOR, AND THE DIFFERENTIAL WAS LEAKING.*DT *JB
Owner-reported narrative. Look up ODI 10006068 at NHTSA ↗
Owner report 10006972 · 2002-10-02 (October 2, 2002)
THESE VEHICLES DEFINITELY HAVE A PROBLEM WITH FRONT END VIBRATION AND ROTORS. 5401 MILES I NEED NEW ROTORS, AT 23,000 MILES NEW BRAKES AND RESURFACING ROTORS AND REPLACING BEARINGS. DEALER NOW SAYS IT IS NORMAL WEAR. I DON'T DRIVE THE VEHICLE THAT FAR MAYBE 20 MILES A DAY IF I'M LUCKY. NOW THIS IS GOING TO BE AN ONGOING PROBLEM WITH THIS VEHICLE AND WOULD LIKE TO HAVE SOMETHING DONE ABOUT IT. VEHICLE ALSO MAKING NOISES DEALER CANNOT HEAR OR DUPLICATE. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768034
Owner-reported narrative. 5,401 miles reported. Look up ODI 10006972 at NHTSA ↗
Owner report 10010079 · 2003-03-06 (March 6, 2003)
THE POWER LOCKS MAKE LOUD NOISE WHEN ACTIVATED. EVENTUALLY THE REAR DOOR LOCK WILL NOT UNLOCK.*JB *TS
Owner-reported narrative. 52,000 miles reported. Look up ODI 10010079 at NHTSA ↗
Owner report 10010081 · 2003-03-06 (March 6, 2003)
THE POWER DOOR LOCKS MADE A LOUD NOISE WHEN ACTIVATED. EVENTUALLY, THE REAR DOORS COULDN'T BE UNLOCKED. *JB
Owner-reported narrative. 58,000 miles reported. Look up ODI 10010081 at NHTSA ↗
Owner report 10012182 · 2003-03-20 (March 20, 2003)
THE BRAKE ROTORS ARE WORN AND CAUSED EXTENDED STOPPING DISTANCE. *NLM
Owner-reported narrative. Look up ODI 10012182 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V104000 · Fuel System, Gasoline:Fuel Injection System:Injectors
Reported: 2002-04-08 (April 8, 2002)
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
Consequence: THIS COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗