2000 Jeep CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
367 owner complaints analyzed
1 distinct recall campaigns
71,500 mi median reported failure mileage
Scope: 2000 model year. Data snapshot: . 132 complaints include usable failure mileage.
Most common problems
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor is the most frequently named component, appearing in 57 of 367 complaints (15.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 109 | 29.7% |
| Steering behavior | 44 | 12.0% |
| Transmission and shifting | 13 | 3.5% |
| Electrical and battery issues | 13 | 3.5% |
| Fuel system concerns | 12 | 3.3% |
| Engine operation | 4 | 1.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic:Foundation Components:Disc:Rotor | 57 |
| Seats | 21 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 20 |
| Service Brakes, Hydraulic:Foundation Components:Disc | 19 |
| Electrical System | 18 |
| Engine And Engine Cooling:Engine:Gasoline | 16 |
| Engine And Engine Cooling:Engine | 15 |
| Suspension:Front | 15 |
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 57; Seats: 21; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 20; Service Brakes, Hydraulic:Foundation Components:Disc: 19; Electrical System: 18; Engine And Engine Cooling:Engine:Gasoline: 16; Engine And Engine Cooling:Engine: 15; Suspension:Front: 15
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 17 |
| 25,000 to 49,999 | 28 |
| 50,000 to 74,999 | 24 |
| 75,000 to 99,999 | 19 |
| 100,000 to 149,999 | 28 |
| 150,000 and above | 16 |
Under 25,000: 17; 25,000 to 49,999: 28; 50,000 to 74,999: 24; 75,000 to 99,999: 19; 100,000 to 149,999: 28; 150,000 and above: 16
25,000 to 49,999 miles has the most reports with usable mileage (28). 235 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 33 |
| 2001 | 91 |
| 2002 | 59 |
| 2003 | 35 |
| 2004 | 28 |
| 2005 | 19 |
| 2006 | 9 |
| 2007 | 11 |
| 2008 | 15 |
| 2009 | 7 |
| 2010 | 10 |
| 2011 | 9 |
| 2012 | 4 |
| 2013 | 8 |
| 2014 | 8 |
| 2015 | 10 |
| 2016 | 3 |
| 2017 | 1 |
| 2018 | 4 |
| 2019 | 3 |
2000: 33; 2001: 91; 2002: 59; 2003: 35; 2004: 28; 2005: 19; 2006: 9; 2007: 11; 2008: 15; 2009: 7; 2010: 10; 2011: 9; 2012: 4; 2013: 8; 2014: 8; 2015: 10; 2016: 3; 2017: 1; 2018: 4; 2019: 3
Pattern summary
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor leads the component reports. Braking behavior appears in 109 complaint narratives. Steering behavior appears in 44 complaint narratives. Transmission and shifting appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10006068 · 2003-02-10 (February 10, 2003)
THERE WAS A PROBLEM WITH THE BRAKES, A NOISE IN THE MOTOR, AND THE DIFFERENTIAL WAS LEAKING.*DT *JB
Owner-reported narrative. Look up ODI 10006068 at NHTSA ↗
Owner report 10006972 · 2002-10-02 (October 2, 2002)
THESE VEHICLES DEFINITELY HAVE A PROBLEM WITH FRONT END VIBRATION AND ROTORS. 5401 MILES I NEED NEW ROTORS, AT 23,000 MILES NEW BRAKES AND RESURFACING ROTORS AND REPLACING BEARINGS. DEALER NOW SAYS IT IS NORMAL WEAR. I DON'T DRIVE THE VEHICLE THAT FAR MAYBE 20 MILES A DAY IF I'M LUCKY. NOW THIS IS GOING TO BE AN ONGOING PROBLEM WITH THIS VEHICLE AND WOULD LIKE TO HAVE SOMETHING DONE ABOUT IT. VEHICLE ALSO MAKING NOISES DEALER CANNOT HEAR OR DUPLICATE. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768034
Owner-reported narrative. 5,401 miles reported. Look up ODI 10006972 at NHTSA ↗
Owner report 10022493 · 2003-07-11 (July 11, 2003)
WHEN THE BRAKES WERE APPLIED, THERE WAS A PULSATION IN THE STEERING WHEEL, WHICH WAS CAUSED BY WARPED ROTORS. *JB THE CONSUMER FELT THAT A NEW DESIGN WAS NEEDED. THE FRONT BRAKES HAD BEEN REPAIRED TWICE. *SCC. THE FUEL PUMP MODULE WAS REPLACED. *JB
Owner-reported narrative. 8,000 miles reported. Look up ODI 10022493 at NHTSA ↗
Owner report 10022544 · 2003-06-02 (June 2, 2003)
SEVERE BRAKE PROBLEMS WITH 2000 JEEP CHEROKEE. *MR THERE WAS AN ONGOING BRAKING PROBLEM AND DIFFICULTY DIAGNOSING THE PROBLEM. THE PROBLEM WAS THOUGHT TO BE THE ROTORS WHICH WERE CUT AND REPLACED (THE FRONT PADS). THE PROBLEM STILL CONTINUED. THEN THE FRONT ROTORS WERE DIAGNOSED AS BEING WARPED AND THE BRAKES WERE 50% WORN. THERE WAS A TAPPING NOISE IN THE SHIFTING AREA AS WELL AS A RUBBING NOISE IN THE STEERING COLUMN THAT COMES AND GOES. (UNABLE TO DIAGNOSE) THE VEHICLE HAD BEEN DIAGNOSE AS THE REAR BRAKE DRUMS BEING OUT OF ROUND. T…
Owner-reported narrative. 17,000 miles reported. Look up ODI 10022544 at NHTSA ↗
Owner report 10037567 · 2003-09-09 (September 9, 2003)
2000 RHD JEEP CHEROKEE, FOR POSTAL DELIVERY. TRANSMISSION LEAK/MECHANICAL NOISE AND NEEDED REPLACED AT 59,000 MILES. AFTER 200 MILES SECOND TRANSMISSION LEAKING AND MAY NEED REPLACED DUE TO SLIPPAGE.*AK
Owner-reported narrative. 59,000 miles reported. Look up ODI 10037567 at NHTSA ↗
Owner report 10038297 · 2003-09-05 (September 5, 2003)
DOOR AND WINDSHIELD WONT WORK PROPERLY. DEALER STATED THE NEED TO REPLACE THE ELECTRICAL HARNESS. VEHICLE'S WARRANTY EXPIRED. *AK
Owner-reported narrative. Look up ODI 10038297 at NHTSA ↗
Owner report 10152876 · 2006-03-16 (March 16, 2006)
ON MY WIFE'S 2000 RIGHT HAND DRIVE JEEP CHEROKEE AFTER 120,000 MILES THE CHECK ENGINE LIGHT CAME ON, THE OBD II CODE READ A TRANSMISSION PROBLEM AFTER TRYING TO FIX THE PROBLEM I TOOK IT INTO THE DEALER WHERE THE CAR WAS PURCHASED. THEY INFORMED ME THAT IT WOULD NEED A NEW TRANSMISSION, THEY DO NOT WORK ON THE AW4 TRANSMISSIONS, THEIR FIX IS TO REPLACE IT. I HAD A FRIEND INSTALL THE NEW TRANNY ONLY TO HAVE THE SAME PROBLEM 3,000 MILES LATER, SO BACK TO THE DEALER WE WENT. I WAS CHARGED $550 TO INSTALL THE NEXT ONE BECAUSE THEY DID NOT INSTALL T…
Owner-reported narrative. 120,000 miles reported. Look up ODI 10152876 at NHTSA ↗
Owner report 10030375 · 2003-07-29 (July 29, 2003)
I HAD TO REPLACE MY FRONT ROTORS AT 35,000 - CHRYSLER SAID IT'S NORMAL WEAR AND TEAR AND WOULDN'T FIX THEM. THERE WAS A PROBLEM WITH A SEAL ON THE GAS TANK. I BROUGHT IT IN FOR SERVICE AT LEAST 4 OR 5 TIMES BEFORE IT WAS FIXED. A $2.00 WIRE BROKE INSIDE THE FRONT DOOR FOR THE FRONT SPEAKER AT 43,000 MILES AND THEY CHARGED ME $200.00 TO FIX IT. THE SALESMAN SOLD ME A CONVENIENCE PACKAGE THAT WAS PURPORTED AS AN EXTENDED WARRANTY, BUT WAS ACTUALLY A TOWING AND RENTAL CAR PACKAGE. *AK
Owner-reported narrative. Look up ODI 10030375 at NHTSA ↗
Owner report 10079447 · 2004-08-12 (August 12, 2004)
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED. AFTER RECEIVING A JUMP START, THE CONSUMER WAS ABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK *SC *JB
Owner-reported narrative. 66,859 miles reported. Look up ODI 10079447 at NHTSA ↗
Owner report 10258399 · 2009-02-11 (February 11, 2009)
TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLS WHILE IDLING. IF THE HEATER IS ACTIVATED, THE STALLING OCCURS LESS FREQUENTLY. NO MAJOR REPAIRS HAVE BEEN PERFORMED ON THE VEHICLE. THE CURRENT MILEAGE WAS 72,000 AND FAILURE MILEAGE WAS 68,000.
Owner-reported narrative. 68,000 miles reported. Look up ODI 10258399 at NHTSA ↗