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U.S. public vehicle records

Infiniti Q50 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

484 owner complaints analyzed

11 distinct recall campaigns

18,500 mi median reported failure mileage

Scope: 2014 to 2023 model years. Data snapshot: . 246 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 124 of 484 complaints (25.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior10621.9%
Braking behavior6012.4%
Transmission and shifting5711.8%
Electrical and battery issues285.8%
Engine operation234.8%
Fuel system concerns51.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
124
Electrical System
85
Engine
76
Power Train
76
Air Bags
62
Unknown Or Other
59
Vehicle Speed Control
46
Service Brakes
41
Component breakdown data
CategoryCount
Steering124
Electrical System85
Engine76
Power Train76
Air Bags62
Unknown Or Other59
Vehicle Speed Control46
Service Brakes41

Steering: 124; Electrical System: 85; Engine: 76; Power Train: 76; Air Bags: 62; Unknown Or Other: 59; Vehicle Speed Control: 46; Service Brakes: 41

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
139
25,000 to 49,999
41
50,000 to 74,999
38
75,000 to 99,999
18
100,000 to 149,999
8
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,000139
25,000 to 49,99941
50,000 to 74,99938
75,000 to 99,99918
100,000 to 149,9998
150,000 and above2

Under 25,000: 139; 25,000 to 49,999: 41; 50,000 to 74,999: 38; 75,000 to 99,999: 18; 100,000 to 149,999: 8; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (139). 238 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
9
2014
38
2015
32
2016
33
2017
25
2018
21
2019
40
2020
33
2021
27
2022
34
2023
34
2024
58
2025
59
2026
41
Complaints over time data
CategoryCount
20139
201438
201532
201633
201725
201821
201940
202033
202127
202234
202334
202458
202559
202641

2013: 9; 2014: 38; 2015: 32; 2016: 33; 2017: 25; 2018: 21; 2019: 40; 2020: 33; 2021: 27; 2022: 34; 2023: 34; 2024: 58; 2025: 59; 2026: 41

Pattern summary

Steering leads the component reports. Steering behavior appears in 106 complaint narratives. Braking behavior appears in 60 complaint narratives. Transmission and shifting appears in 57 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10552737 · 2013-11-18 (November 18, 2013)

AFTER FILLING UP CAR AT GAS STATION, STARTED CAR AND BEGAN TO DRIVE AWAY, AFTER SHIFTING INTO DRIVE, WARNING LIGHTS CAME ON AND DAS DRIVE SYSTEM STOPPED WORKING CAUSING STEERING TO BECOME VERY DIFFICULT. (WOULD COMPARE IT TO DRIVING A CAR WITH POWER STEERING THAT FAILED.) DROVE A COUPLE OF BLOCKS, PULLED OVER AND TURNED OFF THE CAR. WAITED A MINUTE AND RE-STARTED THE CAR AND EVERYTHING WORKED, AND WARNING LIGHTS WERE OFF. TODAY (11-18-2013) RETURNED THE CAR TO DEALERSHIP SERVICE DEPT. THEY KEPT CAR AND WERE AWAITING A CALL FROM INFINITI SE…

Owner-reported narrative. 214 miles reported. Look up ODI 10552737 at NHTSA ↗

Owner report 10556064 · 2013-12-14 (December 14, 2013)

AFTER PARKING MY CAR IN A PARKING LOT, I WANTED TO ADJUST IT TO BE MORE EVEN. SO I TURNED THE ENGINE ON AGAIN. BUT THEN I SUDDENLY COULDN'T TURN THE WHEEL. THE WHEEL WAS LOCKED UP. WITH VERY FIRM FORCE, I MANAGED TO TURN THE WHEEL ABOUT 15 DEGREES - BUT THE ACTUAL TIRES THEMSELVES DID NOT TURN. THE CAR WAS IN "R" AND DID REVERSE, BUT AS I COULD NOT STEER IT DID NOT REVERSE IN THE DIRECTION I WANTED TO GO. I TURNED THE ENGINE OFF AND ON AGAIN AND THEN THERE WAS A WARNING ON THE DASH SAYING THAT "AFS IS OFF" AND "THE SYSTEM IS OFF." I TURNED …

Owner-reported narrative. 645 miles reported. Look up ODI 10556064 at NHTSA ↗

Owner report 10558964 · 2014-01-07 (January 7, 2014)

DIRECT ADAPTIVE STEERING SYSTEM FAILS AT STARTUP ALONG WITH COLLISION IMMINENT BRAKING SYSTEM (OR MAYBE VICE VERSA). FAILURE OCCURRED 2X, BUT NEVER WHEN THE VEHICLE WAS COLD. TURNING OFF ALL ACTIVE SAFETY SYSTEMS AND THEN RESTARTING THE VEHICLE APPEARS TO REMEDY THE PROBLEM. RESTARTING ALONE WAS NOT EFFECTIVE. VEHICLE IS CURRENTLY AT OUR LOCAL DEALERSHIP AND IS HAVING MULTIPLE CONTROL MODULES REPLACED. *TR

Owner-reported narrative. 270 miles reported. Look up ODI 10558964 at NHTSA ↗

Owner report 10559450 · 2014-01-11 (January 11, 2014)

Q50S HYBRID WITH TECH PACKAGE DRIVING LESS THAN 2 WEEKS (380 MILES). BEFORE DELIVERY, THE DEALER CONFIRMED THAT THE CAR DOES NOT HAVE ANY RECALLS PENDING AND SOFTWARE IS UP-TO-DATE. IN THE EARLY MORNING, I DROVE ABOUT 60 MINUTES WITHOUT PROBLEM (IT WAS BELOW ZERO), AND PARKED THE CAR FOR 2 HOURS IN OUTSIDE PARKING LOT. WHEN I STARTED THE CAR AGAIN (OUTSIDE TEMP APPROXIMATELY 0 DEGREE F), ENGINE STARTED BUT MULTIPLE WARNING CAME UP. THOSE INCLUDE "MASTER WARNING, POWER STEERING WARNING, VDC WARNING, AND FORWARD EMERGENCY BRAKING SYSTEM WARNING."…

Owner-reported narrative. 380 miles reported. Look up ODI 10559450 at NHTSA ↗

Owner report 11366197 · 2020-10-24 (October 24, 2020)

ON SEPTEMBER 5TH, I WAS DRIVING MY 2014 INFINITI Q50 AND ONCE IT REACHED 2ND OR 3RD GEAR, THE TRANSMISSION REVVED UP AND THE CAR LOCKED THE TIRES UP AND THREW US FORWARD LIKE IT WAS SLAMMED INTO A LOW GEAR. I HAD TO TOW THE CAR HOME 400 MILES AND DROPPED IT OFF AT THE INFINITI DEALER ON SEPTEMBER 7TH 2020. AS OF OCTOBER 24TH 2020, I STILL DON'T HAVE MY CAR BACK. I WAS INFORMED BY THE PARTS MANAGER AT THE DEALERSHIP THAT THERE WERE OVER 700 VALVE BODY'S ON BACKORDER. HE CLAIMED THAT NISSAN/INFINITI WAS AWARE OF THE PROBLEM AND WAS BEING VERY…

Owner-reported narrative. 97,000 miles reported. Look up ODI 11366197 at NHTSA ↗

Owner report 10561458 · 2014-01-25 (January 25, 2014)

THE VEHICLE HAS DIRECT ADAPTIVE STEERING (DAS) AND HAS BEEN HAVING FAILURES OF THE SYSTEM SINCE COLD WEATHER CAME IN EARLY DECEMBER. AT START UP THE STEERING ERROR AND TRACTION CONTROL ERROR LIGHTS COME ON. MOST TIMES WAITING A FEW MINUTES AND RESTARTING THE VEHICLE WILL CLEAR THE CONDITION BUT, NOT ALWAYS. WHEN THE SYSTEM IS IN FAILURE MODE THE STEERING IS EXCEEDINGLY STIFF AND DIFFICULT TO OPERATE, TO THE POINT OF MAKING THE VEHICLE UNSAFE TO DRIVE, IN MY OPINION. THIS FAILURE MODE, ACCORDING TO THE OWNER MANUAL, IS SUPPOSED TO BE A FAI…

Owner-reported narrative. 1,740 miles reported. Look up ODI 10561458 at NHTSA ↗

Owner report 10715132 · 2015-05-07 (May 7, 2015)

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE PASSENGER SIDE FRONTAL AIR BAG FAILED TO DETECT WHEN A PASSENGER OCCUPIED THE SEAT. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM) WAS PERFORMED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FRONTAL PASSENGER AIR BAG CONTINUED TO FAIL TO RECOGNIZE THE FRONT PASSENGER. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES; HOWEVER, THE DEALER ADVISED THAT THE AIR BAG WAS FUNCTIONING PROPERLY. THE AIR BAGS WOULD DEPLOY IN T…

Owner-reported narrative. 250 miles reported. Look up ODI 10715132 at NHTSA ↗

Owner report 11174721 · 2019-02-06 (February 6, 2019)

I WAS PULLING OFF FROM THE GROCERY STORE AND MY CAR STALLED LIKE IT DIDNT WANTTO GO. SO I STOPPED AND PUT IT BACK IN PARK AND THEN STARTED TO PROCEED AGAIN....THATS WHEN I GOT ALL THE FLASHING ERRORS FOR MY AWD AND THE CHASSIS SYSTEM. THE REAR RIGHT ABS SENSOR IS THE PROBLEM PER THE DEALER. MY AWD ERROR LIGHT AND CHASSIS SYSTEM ERROR LIGHT ARE ON ALONG WITH THE ABS LIGHT. I'VE READ UP ON ALOT OF PEOPLES COMMENTS ABOUT THE SAME PROBLEM. THIS ISSUE NEEDS TO BE DEALT WITH WITH THE MANUFACTURER AS THIS SEEMS TO HAPPEN MORE OFTEN AFTER THE WARRANTY…

Owner-reported narrative. 54,500 miles reported. Look up ODI 11174721 at NHTSA ↗

Owner report 11246705 · 2019-08-27 (August 27, 2019)

I HAVE A 2015 INFINITI Q50. I BELIEVE I'M EXPERIENCING THE SAME FUEL PUMP ECO MODE PROBLEM AS THE 2016-2017 Q50. ME, MY WIFE AND NEWBORN DAUGHTER WERE ON OUR WAY HOME ON THE EXPRESS WAY DURING RUSH HOUR IN ECO MODE WITH APPROXIMATELY 35 MILES BEFORE EMPTY, WE WERE ABOUT 2 MILES AWAY FROM THE NEAREST FUEL STATION. WE WERE TRAVELING EAST DOING ABOUT 40 MPH DUE TO HEAVY TRAFFIC WHEN ALL OF SUDDEN MY Q50 STARTED TO BOG DOWN AND THEN EVENTUALLY STALLED . LUCKILY WE WERE RIGHT NEXT TO THE SHOULDER. I PULL OVER POP THE HOOD LOOKED EVERYTHING OVER AND …

Owner-reported narrative. 76,000 miles reported. Look up ODI 11246705 at NHTSA ↗

Owner report 11459211 · 2022-04-01 (April 1, 2022)

The contact owns the 2016 Infiniti Q50. The contact stated that while driving approximately 40 MPH, the vehicle would shake and decelerate independently. The check engine warning light was illuminated on the instrument panel. The contact diagnosed the failure as a stuck open fuel injector. Additionally, there was a fuel odor present. The vehicle was repaired by the contact. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

Owner-reported narrative. 50,000 miles reported. Look up ODI 11459211 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2014
5
2015
3
2016
4
2017
4
2018
3
2019
1
2020
0
2021
3
2022
0
2023
0
Recall campaigns data
CategoryCount
20145
20153
20164
20174
20183
20191
20200
20213
20220
20230

2014: 5; 2015: 3; 2016: 4; 2017: 4; 2018: 3; 2019: 1; 2020: 0; 2021: 3; 2022: 0; 2023: 0

Year-by-year records

Infiniti Q50 model-year comparison
Model yearComplaintsRecallsChange in recalls
20141695Not available
20151253-2
2016394+1
20176240
2018433-1
2019301-2
202030-1
202143+3
202210-3
2023800