Infiniti Q50 steering problems
106 complaint narratives mention steering terms.
Key facts
484 owner complaints analyzed
11 distinct recall campaigns
18,500 mi median reported failure mileage
Scope: 2014 to 2023 model years. Data snapshot: . 246 complaints include usable failure mileage.
Steering behavior evidence
106 of 484 complaints match this topic (21.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10552737 · 2013-11-18 (November 18, 2013)
AFTER FILLING UP CAR AT GAS STATION, STARTED CAR AND BEGAN TO DRIVE AWAY, AFTER SHIFTING INTO DRIVE, WARNING LIGHTS CAME ON AND DAS DRIVE SYSTEM STOPPED WORKING CAUSING STEERING TO BECOME VERY DIFFICULT. (WOULD COMPARE IT TO DRIVING A CAR WITH POWER STEERING THAT FAILED.) DROVE A COUPLE OF BLOCKS, PULLED OVER AND TURNED OFF THE CAR. WAITED A MINUTE AND RE-STARTED THE CAR AND EVERYTHING WORKED, AND WARNING LIGHTS WERE OFF. TODAY (11-18-2013) RETURNED THE CAR TO DEALERSHIP SERVICE DEPT. THEY KEPT CAR AND WERE AWAITING A CALL FROM INFINITI SE…
Owner-reported narrative. 214 miles reported. Look up ODI 10552737 at NHTSA ↗
Owner report 10556064 · 2013-12-14 (December 14, 2013)
AFTER PARKING MY CAR IN A PARKING LOT, I WANTED TO ADJUST IT TO BE MORE EVEN. SO I TURNED THE ENGINE ON AGAIN. BUT THEN I SUDDENLY COULDN'T TURN THE WHEEL. THE WHEEL WAS LOCKED UP. WITH VERY FIRM FORCE, I MANAGED TO TURN THE WHEEL ABOUT 15 DEGREES - BUT THE ACTUAL TIRES THEMSELVES DID NOT TURN. THE CAR WAS IN "R" AND DID REVERSE, BUT AS I COULD NOT STEER IT DID NOT REVERSE IN THE DIRECTION I WANTED TO GO. I TURNED THE ENGINE OFF AND ON AGAIN AND THEN THERE WAS A WARNING ON THE DASH SAYING THAT "AFS IS OFF" AND "THE SYSTEM IS OFF." I TURNED …
Owner-reported narrative. 645 miles reported. Look up ODI 10556064 at NHTSA ↗
Owner report 10556191 · 2013-12-16 (December 16, 2013)
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT HE ATTEMPTED TO DRIVE IN REVERSE, BUT THE STEERING WHEEL FAILURE LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME UNRESPONSIVE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.
Owner-reported narrative. 1,200 miles reported. Look up ODI 10556191 at NHTSA ↗
Owner report 10556263 · 2013-12-16 (December 16, 2013)
UNABLE TO STEER VEHICLE; STEERING WHEEL WAS NOT "LOCKED", AS A CURRENT INFINITI RECALL IS ADDRESSING. WEATHER CONDITIONS WERE TEMP ABOUT 27DEGREES, ABOUT 2 INCHES OF SNOW ON THE GROUND. VEHICLE DID NOT RESPOND TO STEERING INPUTS, CAR WAS DRIFTING TO THE RIGHT. AT SOME POINT, STEERING RESPONSE WAS RESTORED AND WAS ABLE TO DRIVE CAR HOME. CAR IS CURRENTLY AT THE LOCAL INFINITI DEALERSHIP AND ISSUE HAS NOT BEEN RESOLVED. *TR
Owner-reported narrative. 3,300 miles reported. Look up ODI 10556263 at NHTSA ↗
Owner report 10556266 · 2013-12-16 (December 16, 2013)
UPON STARTUP (IN COLD WEATHER, BUT ON A WARM CAR THAT HAD ONLY SAT FOR 20 MINUTES BETWEEN TRIPS), THE STEERING WAS EXTREMELY STIFF. HAD A STEERING INDICATOR WARNING LIGHT(S) ALSO SHOW ON THE DASH. RESTARTING THE CAR SEVERAL TIMES SHOWED THAT THE STEERING WOULD START OK (NORMAL RESISTANCE), BUT THAT TURNING THE WHEEL MORE THAN A LITTLE BIT WOULD RESULT IN A 'THUD' SOUND, THE ERROR LIGHTS ON THE DASH, AND THE STEERING GOING STIFF. AFTER REPEATED STARTS OF THE CAR, IT EVENTUALLY WORKED PROPERLY. THIS HAS SUBSEQUENTLY HAPPENED SEVERAL MORE TIMES TO…
Owner-reported narrative. 1,000 miles reported. Look up ODI 10556266 at NHTSA ↗