2025 Hyundai TUCSON HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
135 owner complaints analyzed
3 distinct recall campaigns
5,684 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 50 of 135 complaints (37.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 41 | 30.4% |
| Steering behavior | 18 | 13.3% |
| Electrical and battery issues | 17 | 12.6% |
| Transmission and shifting | 6 | 4.4% |
| Engine operation | 2 | 1.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 50 |
| Forward Collision Avoidance: Automatic Emergency Braking | 30 |
| Forward Collision Avoidance: Warnings | 28 |
| Forward Collision Avoidance: Adaptive Cruise Control | 25 |
| Unknown Or Other | 25 |
| Vehicle Speed Control | 23 |
| Lane Departure: Assist | 11 |
| Service Brakes | 9 |
Electrical System: 50; Forward Collision Avoidance: Automatic Emergency Braking: 30; Forward Collision Avoidance: Warnings: 28; Forward Collision Avoidance: Adaptive Cruise Control: 25; Unknown Or Other: 25; Vehicle Speed Control: 23; Lane Departure: Assist: 11; Service Brakes: 9
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 12 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 12; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (12). 123 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 3 |
| 2025 | 84 |
| 2026 | 48 |
2024: 3; 2025: 84; 2026: 48
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 41 complaint narratives. Steering behavior appears in 18 complaint narratives. Electrical and battery issues appears in 17 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11628367 · 2024-12-02 (December 2, 2024)
The 2025 Hyundai Tucson's Adaptive Cruise Control (ACC) system does not operate properly due to either a design flaw or a flawed implementation of the design. Hyundai's integration of Forward Attention Warning (FAW) with the ACC prohibits the driver from using ACC while wearing sunglasses. If one is driving the vehicle with ACC engaged and puts on sunglasses, the FAW flashes a warning on the dashboard and disengages the ACC. In order to engage cruise control the driver must interact with the onboard video display system to switch from ACC to "d…
Owner-reported narrative. Look up ODI 11628367 at NHTSA ↗
Owner report 11634011 · 2025-01-04 (January 4, 2025)
I purchased a brand new 2025 Hyundai Tuscan and with 984 miles I had an issue which first started when reversing the SUV into my garage. December 9th: When first starting the vehicle, all warning lights came on the dash. The ABS stating an issue with the braking system. I experienced a dead pedal and no power steering. After restarting the car all the lights went off and the car returned to normal. Code: DTC C165686 and DTC C162587 December 10th Error: Check driver assistance system While driving the vehicle which had no errors on start, the …
Owner-reported narrative. Look up ODI 11634011 at NHTSA ↗
Owner report 11622089 · 2024-10-26 (October 26, 2024)
Forward attention warning is a system with a camera on the top of the steering wheel column that is supposed to check if the driver is looking forward when assisted driving like lane keeping is active during cruise control. This system does not work with sunglasses. Wearing sunglasses to drive on a sunny day is a normal activity. If this system can not see your eyes then it assumes you are not looking forward and will try to shut off driver assistance like lane keeping and then goes another step with a threat to shut down the car no matter wher…
Owner-reported narrative. Look up ODI 11622089 at NHTSA ↗
Owner report 11633796 · 2025-01-03 (January 3, 2025)
While driving in a 70 mph speed zone on [XXX] , I tried to engage the cruise control but it would not activate. After repeated tries i finally was able to get a response and the cruise control engaged but only for about 15 seconds then warnings saying I was not paying attention to the road flashed on the windshield monitor along with check engine light, followed by vehicle slowing. I turned off the cruise control and was able to resume control of the car. This happened twice within 15 minutes so I gave up trying to use the cruise control. …
Owner-reported narrative. Look up ODI 11633796 at NHTSA ↗
Owner report 11654830 · 2025-04-15 (April 15, 2025)
The Driver Attention Warning continues to go off shutting the cruise control off. This happens continuously and is a safety issue when driving in traffic and the vehicle suddenly decelerates. This causes traffic behind you to almost reared you because the vehicle decelerates so quickly. Hyundai suggests to move seat, not to wear glasses and other options that in themselves are additional safety concerns as seat positioning and glasses are needed for driving. So far my car has had the sensor located on top of the steering column shimmed up, and …
Owner-reported narrative. Look up ODI 11654830 at NHTSA ↗
Owner report 11636579 · 2025-01-17 (January 17, 2025)
On Jan 5th, with odometer reading of 1747 miles, while driving on a busy highway, the car's speed decreased until the car stopped without warning. After pushing the car into a gas station to get out of harm's way, we contacted Hyundai roadside assistance. The car was towed to a nearby Hyundai dealership. The problem was diagnosed the next day - the car needs a new transmission. The transmission is on backorder and will not be delivered to the dealership until the middle of March. Our new 2025 Tuscon Hybrid will be out of service for at least 10…
Owner-reported narrative. Look up ODI 11636579 at NHTSA ↗
Owner report 11659666 · 2025-05-08 (May 8, 2025)
The vehicle (a NEW 2025 Hyundai Tuscon) suffered a Shifter System Malfunction. A message came up on the electronic dashboard "Shifter System Malfunction - Service Immediately" and the car was immobile. It could not be moved (it was stuck in reverse) nor could it be shifted into neutral to be pushed out of the roadway. THIS WAS AN IMMEDIATE HAZARD. The car needed to be towed to the dealer. Base on internet search, this is a KNOWN and not infrequent issue on Hyundai drive by wire (electronic shifting) vehicles. My car and I were in imminent…
Owner-reported narrative. Look up ODI 11659666 at NHTSA ↗
Owner report 11648012 · 2025-03-12 (March 12, 2025)
📌 NHTSA Complaint Description (Modify as Needed) 🚨 Safety Issue: I purchased a brand-new 2025 Hyundai Tucson Hybrid on March 3, 2025, and within 5 minutes of driving and less than 20 miles, the vehicle stalled three times on a busy highway without warning. 🚨 Component/System Failure: The vehicle suffered a complete power loss, rendering it undrivable in the middle of the highway. The gas pedal became unresponsive, and I had no control over the vehicle’s movement. 🚨 Immediate Safety Risk: The sudden stalling on a highway put my family and…
Owner-reported narrative. Look up ODI 11648012 at NHTSA ↗
Owner report 11711220 · 2026-01-15 (January 15, 2026)
On [XXX], my 2025 Hyundai Tucson Hybrid displayed a red dashboard alert instructing me to “stop vehicle and check brake system.” The vehicle experienced brake system warnings and a loss of power steering, requiring me to pull over. I immediately contacted Hyundai through the Bluelink system, and the Bluelink operator confirmed that multiple fault codes were visible in Hyundai’s system. I scheduled a Hyundai service appointment at the next available date. On [XXX], before the scheduled service appointment could occur, the vehicle experienced a …
Owner-reported narrative. Look up ODI 11711220 at NHTSA ↗