Harley-Davidson FLHTCUTG problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
86 owner complaints analyzed
8 distinct recall campaigns
3,300 mi median reported failure mileage
Scope: 2009 to 2024 model years. Data snapshot: . 52 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 17 of 86 complaints (19.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 27 | 31.4% |
| Engine operation | 5 | 5.8% |
| Transmission and shifting | 4 | 4.7% |
| Electrical and battery issues | 4 | 4.7% |
| Steering behavior | 1 | 1.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 17 |
| Service Brakes | 16 |
| Power Train | 15 |
| Unknown Or Other | 11 |
| Electrical System | 10 |
| Engine And Engine Cooling | 8 |
| Engine And Engine Cooling:Exhaust System | 3 |
| Exterior Lighting | 3 |
Engine: 17; Service Brakes: 16; Power Train: 15; Unknown Or Other: 11; Electrical System: 10; Engine And Engine Cooling: 8; Engine And Engine Cooling:Exhaust System: 3; Exterior Lighting: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 48 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 48; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (48). 34 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 4 |
| 2011 | 7 |
| 2012 | 6 |
| 2013 | 6 |
| 2014 | 4 |
| 2015 | 3 |
| 2016 | 2 |
| 2017 | 7 |
| 2018 | 9 |
| 2019 | 12 |
| 2020 | 4 |
| 2021 | 4 |
| 2022 | 5 |
| 2023 | 5 |
| 2024 | 4 |
| 2025 | 4 |
2010: 4; 2011: 7; 2012: 6; 2013: 6; 2014: 4; 2015: 3; 2016: 2; 2017: 7; 2018: 9; 2019: 12; 2020: 4; 2021: 4; 2022: 5; 2023: 5; 2024: 4; 2025: 4
Pattern summary
Engine leads the component reports. Braking behavior appears in 27 complaint narratives. Engine operation appears in 5 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10400948 · 2011-05-15 (May 15, 2011)
HEAT COMING OFF THE EXHAUST/ENGINE MAKES THE BIKE UNBEARABLE TO RIDE...ESPECIALLY WHEN THE WEATHER GETS WARMER AND YOU ARE STOPPED OR GOING SLOWLY IN TRAFFIC. IT WILL BURN YOUR RIGHT CALF SEVERELY AND HARLEY DAVISDON REFUSES TO ADMIT THE PROBLEM OR OFFER A REMEDY FOR IT. ALSO REAR BRAKES SQUEAL CONSTANTLY AND ARE BARELY ADEQUATE FOR STOPPING. *TR
Owner-reported narrative. 10 miles reported. Look up ODI 10400948 at NHTSA ↗
Owner report 10410669 · 2011-07-06 (July 6, 2011)
RIDER EXPERIENCED 2ND DEGREE BURNS DUE TO HEAT EMANATING FROM THE ENGINE DURING HOT WEATHER AND STOP-AND-GO TRAFFIC; REAR CYLINDER SHUTS OFF AND THEN MOTORCYCLE RUNS POORLY (NO ACCELERATION); ALSO AFFECTS BRAKING (REAR BRAKE GETS "MUSHY"); HAS RESULTED IN DISCOLORATION OF HORN AND AIR FILER COVER; OIL PRESSURE DROPS TO 0; HAVE HAD TO REPLACE 2 QTS. OF OIL IN 1300 MILES; LITERALLY WAS "SMOKING"; AMBIENT TEMP. PEGGED OUT AT 120 DEGREES. EXTREME SAFETY HAZARD TO RIDER AND DEALER CAN OFFER NO SOLUTION; CAN'T EVEN TUNE THE MOTORCYCLE BECAUSE THEY C…
Owner-reported narrative. 4,000 miles reported. Look up ODI 10410669 at NHTSA ↗
Owner report 10436558 · 2011-11-21 (November 21, 2011)
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON FLHTCUTG. WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY STALLED. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY ONE HOUR. THE VEHICLE WAS TAKEN TO TWO DEALERS FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Owner-reported narrative. 1,000 miles reported. Look up ODI 10436558 at NHTSA ↗
Owner report 10473737 · 2012-09-04 (September 4, 2012)
TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON TRIKE FLHTCUTG. THE CONTACT STATED THAT WHILE DRIVING THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUSE BLOCK AND THE ELECTRICAL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 42.
Owner-reported narrative. 42 miles reported. Look up ODI 10473737 at NHTSA ↗
Owner report 10954042 · 2017-02-11 (February 11, 2017)
FIRST INCIDENT 2015, LOG IN EST 100 MILES, MC STARTED SMOKING. DEALERSHIP CHECKED OUT NO PROBLEMS. SECOND INCIDENT ENGINE LOST POWER DOWN TO 35MPH COULD NOT GO HIGHER, DEALERSHIP FIXED PUT NEW CLUTCH NO CHARGE. THE THIRD TIME, IT REPEATED LOST POWER AGAIN SMOKE & BURNING INSIDE ENGINE AREA THE CLUTCH WAS OUT HAD TO BE TOWED. THIS THIRD TIME THE DEALERSHIP REFUSED TO FIX, I HAD ONLY 2100 MILES LOG AND CHARGED ME $500. THE GENERAL MANAGER TOOK ME ON A ROAD TEST TO CHECK MY SHIFTING. HIS CONCLUSION WAS A DEFECTED CLUTCH PROBLEM WHICH THEY FIXE…
Owner-reported narrative. 2,146 miles reported. Look up ODI 10954042 at NHTSA ↗
Owner report 10994169 · 2017-06-09 (June 9, 2017)
ON 06/03/2017 AT 7235 MILES THE CLUTCH FAILED TO DISENGAGE WHEN THE LEVER WAS PULLED. THE VEHICLE WAS PARKED AND THE FAILURE WAS FOUND WHEN SHIFTING INTO FIRST GEAR. THE TRIKE WAS TOWED TO THE SELLING HARLEY-DAVIDSON DEALERSHIP FOR REPAIR. THE REPAIR MADE WAS: "FLUSHED THE CLUTCH DUE TO AIR IN THE LINE." ON 06/09/2017 AT 7264 MILES THE CLUTCH FAILED TO DISENGAGE WHEN THE LEVER WAS PULLED. THE VEHICLE WAS PARKED AND THE FAILURE WAS FOUND BEFORE SHIFTING INTO FIRST GEAR. ATTACHED SHOULD BE PHOTOGRAPHS SHOWING THE CLUTCH LEVER BEING OPERAT…
Owner-reported narrative. 7,264 miles reported. Look up ODI 10994169 at NHTSA ↗
Owner report 11601261 · 2024-07-11 (July 11, 2024)
All #'s/times are approx. At 2:15p, sun to back, and 30-35mph going into a curve, bike went off road. No brake lights, New tire, 406 miles on it, 6.6 miles fr: dealership, 3rd time there for random electrical issues, radio, starting, etc. Less than 1 mile tested in parking lot. Battery replaced. Drove thousands of miles since the 1970s. Trike maintained on schedule by dealer. Searched this on the internet, shocked at all of the similar complaints and deaths by sensors and brakes locking up since 2008 and that Harley-Davidson knew about it and d…
Owner-reported narrative. Look up ODI 11601261 at NHTSA ↗
Owner report 11473532 · 2022-07-12 (July 12, 2022)
The contact owned a 2019 Harley- Davidson FLHTCUTG. The contact stated that while riding approximately 75 mph, the motorcycle made a sudden and radical turn to the left. The contact was able to regain control of the steering but approximately thirty minutes later the motorcycle made a sudden and radical turn to the right causing the contact to lose control of the motorcycle and crash. No further information on the crash was available. During the crash, the contact sustained severe injuries which include fractured cervical and lumbar vertebras, …
Owner-reported narrative. 4,635 miles reported. Look up ODI 11473532 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2009 | 2 |
| 2010 | 2 |
| 2011 | 1 |
| 2012 | 1 |
| 2013 | 0 |
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 0 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 0 |
2009: 2; 2010: 2; 2011: 1; 2012: 1; 2013: 0; 2014: 2; 2015: 1; 2016: 0; 2017: 1; 2018: 1; 2019: 2; 2020: 2; 2021: 1; 2022: 1; 2023: 0; 2024: 0