2019 Harley-Davidson FLHTCUTG: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
2 distinct recall campaigns
7,056 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 2 of 8 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 6 | 75.0% |
| Transmission and shifting | 1 | 12.5% |
| Steering behavior | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 2 |
| Unknown Or Other | 2 |
| Electrical System | 1 |
| Exterior Lighting:Brake Lights | 1 |
| Power Train | 1 |
| Service Brakes, Air:Antilock:Control Unit/Module | 1 |
| Traction Control System | 1 |
Service Brakes: 2; Unknown Or Other: 2; Electrical System: 1; Exterior Lighting:Brake Lights: 1; Power Train: 1; Service Brakes, Air:Antilock:Control Unit/Module: 1; Traction Control System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
2020: 3; 2021: 1; 2022: 1; 2023: 1; 2024: 1; 2025: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 6 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11300020 · 2020-01-17 (January 17, 2020)
I PURCHASED A 2019 HARLEY DAVIDSON TRI GLIDE TRIKE. ON MY SECOND TRIP OUT, I WAS GOING UPHILL AND NEEDED TO DOWNSHIFT TO GET MORE POWER. MY CLUTCH HAD COMPLETELY GONE OUT. I WAS TRAVELING AT 60 MPH, AND WAS STUCK IN 6TH GEAR. I COULD NOT SHIFT DOWN, NOR COULD I SLOW DOWN, AS THE ENGINE WOULD ABRUPTLY DIE GOING SLOWER IN 6TH GEAR. AFTER SEVERAL TERRIFYING MOMENTS, I DECIDED TO REV THE ENGINE AND SEE IF I COULD MANUALLY SHIFT THE GEARS LOWER. ONE GEAR AT A TIME, WITH TRAFFIC BUILDING BEHIND ME AS I SLOWED DOWN ON A MAJOR HIGHWAY, I GOT THE BIKE …
Owner-reported narrative. 250 miles reported. Look up ODI 11300020 at NHTSA ↗
Owner report 11331036 · 2020-06-26 (June 26, 2020)
SEE ATTACHED LETTER. *TR
Owner-reported narrative. Look up ODI 11331036 at NHTSA ↗
Owner report 11339110 · 2020-07-09 (July 9, 2020)
2019 FLHTCUTG TRIKE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRACTION CONTROL SOFTWARE. *LD THE CONSUMER'S ATTORNEY STATED THE VEHICLE WAS INVOLVED IN A CRASH, LEAVING THE OWNER IN CRITICAL CONDITION AND CAUSING THE DEATH OF THE PASSENGER. THE FIRST FAILURE OCCURRED TWO MONTHS AFTER PURCHASING THE VEHICLE. ON FEBRUARY 18, 2019, THE VEHICLE WAS INVOLVED IN A CRASH WHERE THE CONSUMER AND PASSENGER WERE EJECTED AND INJURED. THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. THE MANUFACTURER WAS NOTIFIED, BUT DENIED …
Owner-reported narrative. Look up ODI 11339110 at NHTSA ↗
Owner report 11426453 · 2021-07-26 (July 26, 2021)
The contact owns a 2019 Harley-Davidson FLHTCUTG Tri Glide Ultra motorcycle. The contact stated that while starting the motorcycle, the brake light was illuminated. The vehicle was hauled by trailer to the dealer and diagnosed that the brake sensor for the ABS was faulty however, the sensor part for the repair was on backorder. The vehicle was not repaired. The contact stated that the failure may be related to a software update that was performed on the traction control. The manufacturer was made aware of the failure. The failure mileage was 9,…
Owner-reported narrative. 9,477 miles reported. Look up ODI 11426453 at NHTSA ↗
Owner report 11473532 · 2022-07-12 (July 12, 2022)
The contact owned a 2019 Harley- Davidson FLHTCUTG. The contact stated that while riding approximately 75 mph, the motorcycle made a sudden and radical turn to the left. The contact was able to regain control of the steering but approximately thirty minutes later the motorcycle made a sudden and radical turn to the right causing the contact to lose control of the motorcycle and crash. No further information on the crash was available. During the crash, the contact sustained severe injuries which include fractured cervical and lumbar vertebras, …
Owner-reported narrative. 4,635 miles reported. Look up ODI 11473532 at NHTSA ↗
Owner report 11506062 · 2023-02-07 (February 7, 2023)
We purchased this motorcycle January 16th, 2023. On that day, we could not have possession of the bike because of the recall. It is now February 07, 2023, three weeks later and still the recall has not been resolved and we do not have possession of the bike. The recall is for the brake light staying on
Owner-reported narrative. Look up ODI 11506062 at NHTSA ↗
Owner report 11582663 · 2024-04-12 (April 12, 2024)
The contact owns a 2019 Harley Davidson FLHTCUTG Tri-Glide Ultra Motorcycle. The contact stated that while depressing the reverse button, the motorcycle would not immediately shift into reverse. The motorcycle was towed to the local service center who diagnosed that the reverse motor was faulty and needed to be replaced. The reverse motor was replaced, and the vehicle was fixed. The manufacturer was not contacted. The failure mileage was 28,000.
Owner-reported narrative. 28,000 miles reported. Look up ODI 11582663 at NHTSA ↗
Owner report 11656926 · 2025-04-26 (April 26, 2025)
Traction control warning lights comes on during drive. Shuts down abs braking and cruise control. Has been worked on by Harley Davidson technician multiple times but continues to be a problem.
Owner-reported narrative. Look up ODI 11656926 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V843000 · Traction Control System
Reported: 2019-11-22 (November 22, 2019)
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2020 FLHTCUTG, and FLRT Trike motorcycles. The Trike Traction Control System software may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.
Consequence: Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.
Remedy: Harley-Davidson has notified owners, and dealers will update the traction control system software, free of charge. The recall began December 2, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0175.
NHTSA campaign record ↗22V781000 · Exterior Lighting:Brake Lights
Reported: 2022-10-18 (October 18, 2022)
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Unintended illumination of the brake lights may confuse other drivers, increasing the risk of a crash.
Remedy: Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0635.
NHTSA campaign record ↗