2018 Harley-Davidson FLHTCUTG: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
1 distinct recall campaigns
2,297 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Power Train is the most frequently named component, appearing in 5 of 7 complaints (71.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 5 |
| Unknown Or Other | 2 |
| Engine | 1 |
Power Train: 5; Unknown Or Other: 2; Engine: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 5 |
| 2021 | 1 |
2018: 1; 2019: 5; 2021: 1
Pattern summary
Power Train leads the component reports. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11151777 · 2018-11-15 (November 15, 2018)
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON TRI GLIDE ULTRA (FLHTCUTG) MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT CALLED AN UNKNOWN DEALER LOCATED IN NEWNAN, GEORGIA AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Owner-reported narrative. Look up ODI 11151777 at NHTSA ↗
Owner report 11166180 · 2019-01-10 (January 10, 2019)
WHEN USING THE GPS THE VOICE PROMPTS WILL QUIT WORKING AND CAUSE YOU TO MISS TURNS OR HAVE TO TAKE YOUR EYES OFF OF THE ROAD CREATING A SAFETY ISSUE. THIS HAS HAPPENED NUMEROUS TIMES. HARLEY DAVIDSON HAS BEEN AWARE OF THE PROBLEM FOR AT LEAST 6 MONTHS AND STATE IT IS A SOFTWARE PROBLEM AND IT WILL BE FIXED IN A FUTURE UPDATE. I FEEL THAT IT IS A SAFETY ISSUE AND SHOULD BE CORRECTED QUICKLY. HARLEY DAVIDSON ENGINEERS TOLD MY LOCAL DEALERSHIP (TIMMS HARLEY DAVIDSON AUGUSTA, GA) THEY HAD A PROBLEM IN JUNE 2018 AFTER NUMEROUS COMPLAINTS. I SENT A …
Owner-reported narrative. 100 miles reported. Look up ODI 11166180 at NHTSA ↗
Owner report 11181985 · 2019-02-22 (February 22, 2019)
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON FLHTCUTG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) WAS RECEIVED IN OCTOBER OF 2018. AFTER CONTACTING THE LOCAL DEALER (MIKE BRUNO'S NORTHSHORE HARLEY-DAVIDSON, 791 W. I-10 SERVICE RD, SLIDELL, LA), THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Owner-reported narrative. Look up ODI 11181985 at NHTSA ↗
Owner report 11186849 · 2019-03-14 (March 14, 2019)
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON TRI GLIDE ULTRA (FLHTCUTG). THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN OCTOBER OF 2018. WILLIAMS HARLEY-DAVIDSON (1100 US-22, LEBANON, NJ 08833) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Owner-reported narrative. Look up ODI 11186849 at NHTSA ↗
Owner report 11191591 · 2019-03-26 (March 26, 2019)
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON TRI GLIDE ULTRA (FLHTCUTG). THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2016. HARLEY-DAVIDSON OF NASSAU COUNTY (2428 SUNRISE HWY, BELLMORE, NY 11710) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STAT…
Owner-reported narrative. Look up ODI 11191591 at NHTSA ↗
Owner report 11240329 · 2019-07-29 (July 29, 2019)
BACKED OUT OF DRIVEWAY AFTER PUTTING TRIKE IN NEUTRAL, CLUTCH FAILURE AFTER TAKING TRIKE TO DEALERSHIP IN JANURAY 2019 FOR CLUTCH RECALL. WAS TOLD RECALL WAS COMPLETED AT THAT TIME BY DEALERSHIP. PURPOSE OF REPORTING: CLUTCH FAILURE OUR CONCLUSION: 1. FAILURE OF HD RECALL #0173 NHTSA RECALL #18V734 (OR) 2. RECALL NOT COMPLETED AT DEALERSHIP DESPITE OUR REQUEST & BEING TOLD THAT THE RECALL HAD BEEN DONE. (OR) 3. RECALL NOT COMPLETED CORRECTLY AT DEALERSHIP.
Owner-reported narrative. 4,493 miles reported. Look up ODI 11240329 at NHTSA ↗
Owner report 11429208 · 2021-08-16 (August 16, 2021)
This Harley Davidson and many others won’t start while in gear. I was at a red light and when the light turned green I started in 1st gear and stalled the bike in the middle of the intersection. Normally Harley’s will start in gear so I tried but it wouldn’t. I had to turn off the bike, put it in neutral and start it. Harley issued a Service Bulletin, see attached, however unless the bike is under warranty they won’t fix it. This should be a recall as it’s very dangerous. I just purchased the bike and the previous owner had no idea. Please …
Owner-reported narrative. Look up ODI 11429208 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V734000 · Power Train:Clutch Assembly
Reported: 2018-10-18 (October 18, 2018)
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017-2018 Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Ultra Limited Low (FLHTKL), Ultra Limited Shrine (FLHTK SHRINE), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide Ultra (FLTRU), Road Glide (FLTRX), Road Glide Special (FLTRXS), Freewheeler (FLRT), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE) and CVO Street Glide (FLHXSE) motorcycles, 2017 Softail Slim S (FLSS), Fat Boy S (FLSTFBS) and CVO Pro Street Breakout (FXSE) motorcycles, 2018 115th Anniversary Ultra Limited (FLHTK ANV), 115th Anniversary Street Glide (FLHX ANV), 115th Anniversary Street Glide Special (FLHXS ANX), 115th Anniversary Tri Glide Ultra (FLHTCUTG ANV), 115th Anniversary CVO Limited (FLHTKSE ANV) and CVO Road Glide (FLTRXSE) motorcycles. The secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch.
Consequence: If the clutch cannot be disengaged it can result in a loss of control, increasing the risk of a crash.
Remedy: Harley-Davidson will notify owners, and dealers will install a new secondary clutch actuator piston assembly, free of charge. The recall began November 5, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0173.
NHTSA campaign record ↗