2017 Harley-Davidson FLHTCUTG: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
13 owner complaints analyzed
1 distinct recall campaigns
2,500 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 8 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 5 of 13 complaints (38.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 2 | 15.4% |
| Braking behavior | 2 | 15.4% |
| Transmission and shifting | 1 | 7.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 5 |
| Power Train | 5 |
| Service Brakes | 2 |
| Structure:Body | 1 |
| Suspension | 1 |
Engine: 5; Power Train: 5; Service Brakes: 2; Structure:Body: 1; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 4 |
| 2018 | 4 |
| 2019 | 4 |
| 2022 | 1 |
2017: 4; 2018: 4; 2019: 4; 2022: 1
Pattern summary
Engine leads the component reports. Engine operation appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10960305 · 2017-03-13 (March 13, 2017)
TRYING TO GET SOMETHING DONE ABOUT A DEFECT WITH MY 2017 HARLEY-DAVIDSON TRI-GLIDE, BUT KEEP GETTING RUN AROUND FROM THEM. IT'S HARD TO TELL IN THE PIC BUT MY TRI-GLIDE SITS 3/8" LOWER IN THE REAR ON THE LEFT SIDE. TOOK THIS TO MY DEALERSHIP(COWBOY'S ALAMO CITY HARLEY) TO HAVE PROBLEM TAKEN CARE OF ONLY TO BE TOLD BY SVC DEPT THAT HARLEY-DAVIDSON IS AWARE OF THIS PROBLEM WITH THE TRIKES AND THE DIFFERENCE IS WITHIN SPECS. REALLY??? WITHIN SPECS?? THIS IS MY 2ND TRIKE AND 7TH HARLEY OVERALL. I BUY HARLEY BECAUSE OF REPUTATION AND THE FACT THAT T…
Owner-reported narrative. Look up ODI 10960305 at NHTSA ↗
Owner report 10986071 · 2017-05-16 (May 16, 2017)
STALLS WHEN AT IDLE OR SLOW MANOUVERING, RPMS ARE GOING FROM 1200 DOWN TO 300-0 CAUSING VEHICLE TO STALL. THIS A INTERMITTENT PROBLEM AND A VERY DANGEROUS SITUATION AT TIMES. HAVE TAKEN TO DEALER AND CALLED CORPORATE WITH A NO TROUBLE FOUND.
Owner-reported narrative. 1,300 miles reported. Look up ODI 10986071 at NHTSA ↗
Owner report 10994169 · 2017-06-09 (June 9, 2017)
ON 06/03/2017 AT 7235 MILES THE CLUTCH FAILED TO DISENGAGE WHEN THE LEVER WAS PULLED. THE VEHICLE WAS PARKED AND THE FAILURE WAS FOUND WHEN SHIFTING INTO FIRST GEAR. THE TRIKE WAS TOWED TO THE SELLING HARLEY-DAVIDSON DEALERSHIP FOR REPAIR. THE REPAIR MADE WAS: "FLUSHED THE CLUTCH DUE TO AIR IN THE LINE." ON 06/09/2017 AT 7264 MILES THE CLUTCH FAILED TO DISENGAGE WHEN THE LEVER WAS PULLED. THE VEHICLE WAS PARKED AND THE FAILURE WAS FOUND BEFORE SHIFTING INTO FIRST GEAR. ATTACHED SHOULD BE PHOTOGRAPHS SHOWING THE CLUTCH LEVER BEING OPERAT…
Owner-reported narrative. 7,264 miles reported. Look up ODI 10994169 at NHTSA ↗
Owner report 11018942 · 2017-08-22 (August 22, 2017)
TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTCUTG (TRI-GLIDE ULTRA). WHILE DRIVING 60 MPH, THE MOTORCYCLE VIBRATED AND JERKED EXCESSIVELY, CAUSING DISCOMFORT TO THE DRIVER AND PASSENGER. THE MOTORCYCLE ALSO BECAME EXTREMELY HOT, CAUSING MINOR BURNS TO THE CONTACT'S LEG. MEDICAL ATTENTION WAS NOT REQUIRED. THE MOTORCYCLE WAS TAKEN TO WAR HORSE HARLEY-DAVIDSON (5331 N US HWY 441, OCALA, FL 34475), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE ISSUES. THE MOTORCYCLE WAS NOT REPAIRED AND THE FAILURES CONTINUED. THE MOTORCYCLE WAS TAKEN TO GATOR HARL…
Owner-reported narrative. 30 miles reported. Look up ODI 11018942 at NHTSA ↗
Owner report 11065355 · 2018-01-26 (January 26, 2018)
EVERY NOW AND THEN THE ENGINE WILL STALL OUT DURING STOP & GO TRAFFIC OR WHEN YOU PULL INTO A PARKING LOT WITH THE CLUTCH PULLED IN & NO THROTTLE. THIS HAS HAPPENED THREE TIMES IN THE LAST MONTH. I HEAR BY INTERNET THREADS THAT HARLEY IS AWARE OF THIS SITUATION AND HAS CHOSEN NOT TO MAKE THIS PUBLIC TO OWNERS. DO WE WAIT TILL SOMEONE GETS KILLED TO ADDRESS THIS CRITICAL ISSUE?.
Owner-reported narrative. 4,500 miles reported. Look up ODI 11065355 at NHTSA ↗
Owner report 11082493 · 2018-04-02 (April 2, 2018)
TL* THE CONTACT OWNED A 2017 HARLEY-DAVIDSON FLHTCUTG. WHILE DRIVING APPROXIMATELY 52 MPH APPROACHING A TRAFFIC SIGNAL, THE RIDER IN FRONT OF THE CONTACT STOPPED SUDDENLY. THE CONTACT DOWNSHIFTED TWICE AND APPLIED BOTH BRAKES; HOWEVER, THE MOTORCYCLE DID NOT STOP AND THE FRONT END SNAPPED. WHEN THE BRAKES WERE APPLIED, THE MOTORCYCLE PULLED TO THE LEFT AND COLLIDED WITH THE RIDER IN FRONT. THE MOTORCYCLE WAS THROWN TO THE GROUND ON THE LEFT SIDE OF THE ROAD. THE PASSENGER RIDING ON THE BACK OF THE CONTACT'S MOTORCYCLE WAS THROWN TO THE GROUND. …
Owner-reported narrative. 200 miles reported. Look up ODI 11082493 at NHTSA ↗
Owner report 11084614 · 2018-04-11 (April 11, 2018)
TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTCUTG. WHILE PUSHING THE MOTORCYCLE OUT OF THE GARAGE WITHOUT STARTING THE ENGINE, A SCRAPING NOISE WAS HEARD COMING FROM THE REAR RIGHT BRAKE. THE VEHICLE WAS TAKEN TO MOTOWN HARLEY-DAVIDSON (14100 TELEGRAPH RD, TAYLOR, MI 48180, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE REAR RIGHT ROTORS WERE HEAVILY SCORED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE APPROXIMATE FAILU…
Owner-reported narrative. 636 miles reported. Look up ODI 11084614 at NHTSA ↗
Owner report 11151881 · 2018-11-15 (November 15, 2018)
HARLEY DAVIDSON RECALL # 0173 I HAD WENT TO THE HD DEALER WHEN I FOUND OUT ABOUT THE RECALL, I HAD THE SERVICE DEPARTMENT LOOK UP MY VIN TO VERIFY THAT IT WAS IN THE RECALL, THEY SAID IT WAS, THEY WROTE UP A SERVICE TICKET FOR THE RECALL, I WENT AND CHECKED ON THE STATUS OF THE PARTS TODAY, I WAS TOLD THAT HARLEY DAVISON WON'T LET THE DEALER ORDER THE PARTS, THEY ALSO STATED THAT THEY ONLY GOT 1 KIT, AND THAT KIT WAS FOR A NEW MOTORCYCLE IN STOCK, THEY SAID THAT THEY COULD NOT SELL THE BIKE UNTIL THE RECALL WAS DONE, SO THEY FIX THE BIKE FOR S…
Owner-reported narrative. 4,500 miles reported. Look up ODI 11151881 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V734000 · Power Train:Clutch Assembly
Reported: 2018-10-18 (October 18, 2018)
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017-2018 Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Ultra Limited Low (FLHTKL), Ultra Limited Shrine (FLHTK SHRINE), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide Ultra (FLTRU), Road Glide (FLTRX), Road Glide Special (FLTRXS), Freewheeler (FLRT), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE) and CVO Street Glide (FLHXSE) motorcycles, 2017 Softail Slim S (FLSS), Fat Boy S (FLSTFBS) and CVO Pro Street Breakout (FXSE) motorcycles, 2018 115th Anniversary Ultra Limited (FLHTK ANV), 115th Anniversary Street Glide (FLHX ANV), 115th Anniversary Street Glide Special (FLHXS ANX), 115th Anniversary Tri Glide Ultra (FLHTCUTG ANV), 115th Anniversary CVO Limited (FLHTKSE ANV) and CVO Road Glide (FLTRXSE) motorcycles. The secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch.
Consequence: If the clutch cannot be disengaged it can result in a loss of control, increasing the risk of a crash.
Remedy: Harley-Davidson will notify owners, and dealers will install a new secondary clutch actuator piston assembly, free of charge. The recall began November 5, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0173.
NHTSA campaign record ↗