2010 Harley-Davidson FLHTCUTG: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
2 distinct recall campaigns
1,900 mi median reported failure mileage
Scope: 2010 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 9 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Engine And Engine Cooling | 2 |
| Engine | 1 |
| Engine And Engine Cooling:Exhaust System | 1 |
| Fuel System, Other | 1 |
| Service Brakes, Hydraulic | 1 |
| Structure:Body | 1 |
| Unknown Or Other | 1 |
Electrical System: 2; Engine And Engine Cooling: 2; Engine: 1; Engine And Engine Cooling:Exhaust System: 1; Fuel System, Other: 1; Service Brakes, Hydraulic: 1; Structure:Body: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 7; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (7). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 4 |
| 2011 | 3 |
| 2015 | 1 |
| 2025 | 1 |
2010: 4; 2011: 3; 2015: 1; 2025: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10321280 · 2010-03-21 (March 21, 2010)
I OWN A 2009 HARLEY DAVIDSON CUSTOM CLASSIC TRIKE. THIS BIKE IS EQUIPPED WITH ELECTRONIC THROTTLE CONTROL (SO CALLED FLY BY WIRE) ON MARCH 18 WHILE RIDING IN MEDINA COUNTY IN OHIO AT 50 MPH THE ETC HAD SOME FORM OF FAILURE AND THE THROTTLE CUT THE RPM TO LESS THAN 1000 AND THE BIKE ABRUPTLY SLOWED TO A CRAWL. I WAS ABLE TO PULL OFF THE ROADWAY SHUT DOWN THE BIKE AND AFTER FIVE MINUTES RESTART AND THE THROTTLE WORKED AS DESIGNED. I ROAD THE BIKE TO CENTURY HARLEY DAVIDSON AND THEY ADVISED I HAD A CODE WHICH VERIFIED THE ETC HAD MALFUNCTIONED. TH…
Owner-reported narrative. 2,582 miles reported. Look up ODI 10321280 at NHTSA ↗
Owner report 10325600 · 2010-04-14 (April 14, 2010)
EXCESSIVE HEAT COMING FROM THE EXHAUST BURNS LEG WHEN RIDING EVEN THOUGH I'M RIDING WITH JEANS ON. *TR
Owner-reported narrative. 1,200 miles reported. Look up ODI 10325600 at NHTSA ↗
Owner report 10342784 · 2010-07-12 (July 12, 2010)
I HAVE A HARLEY DAVIDSON TRI GLIDE ULTRA CLASSIC THAT WHILE MY WIFE AND I WERE RIDING, THE LEFT SIDE SUDDENLY A HAD A TREMENDOUS DRAG I BELIEVED CAUSED BY THE REVERSE COMING ON WHILE GOING DOWN THE ROAD AT AROUND 55 MILES PER HOUR. WE WERE THROWN INTO THE ON COMING TRAFFIC JUST MISSING A PICKUP AND WENT DOWN INTO THE DITCH JUST MISSING A LARGE CULVERT. MY WIFE WAS THROWN OFF AND RECEIVED MANY BROKEN BONES AND BRUISES. SHE WILL BE IN THE HOSPITAL FOR 6 WEEKS AND THEN MANY MONTHS OF TERAPHY. I WAS ABLE TO STAY ON AND ONLY RECEIVED A LITTLE BAC…
Owner-reported narrative. 315 miles reported. Look up ODI 10342784 at NHTSA ↗
Owner report 10362084 · 2010-10-23 (October 23, 2010)
I WAS IN A ACCIDENT DO TO THE BRAKES ON MY 2010 HARLEY TRIKE NOT BEING ABLE TO STOP. ON 6-5-10 I REAR ENDED A FORD EXPLORER AT 50 MPH. AFTER LOCKING UP THE FRONT BRAKES, THE REAR BRAKES DIDN'T LOCK UP OR HELP STOP MUCH AT ALL. I COMPLAINED ABOUT THEM SQUEALING, AND THEM NOT ABLE TO STOP LIKE THEY SHOULD ,BUT I NEVER HAD TO STOP LIKE I NEEDED TO THAT DAY.. IT IS TOTALLY IMPOSSIBLE TO LOCK UP THE REAR BRAKES OR TO STOP HARD WITH THE REAR BRAKES. AFTER HAVING THE BRAKES LOOKED AT 6 TIMES AT LEAST AND TWO DEALERS DOING WHAT THEY COULD, INCLUDING …
Owner-reported narrative. 5,200 miles reported. Look up ODI 10362084 at NHTSA ↗
Owner report 10400369 · 2011-05-09 (May 9, 2011)
THE MOTORCYCLE HAS RUN VERY HOT FROM THE DAY I BOUGHT IT 5/10/2011. EVERY TIME I HAD SERVICE, I COMPLAINED ABOUT THE HEAT FROM THE PIPES. I STOPPED AT A HD DEALER IN ALEXANDRIA, LA ON 9/17/2010, AND ASKED THEM TO CHECK THE BIKE. I WAS TOLD AT INSTALLATION THE PIPES HAD BEEN INSTALLED WITH NO REMAP OR HIGH FLOW FILTER. I WAS CHARGED $413.57 TO INSTALL THE NEEDED FILTER AND DOWNLOADED A NEW REMAP. I LEFT ABOUT 5:30 P.M. TO RETURN TO MADISON, MS. THE ONLY STOPS WERE AT GAS STATIONS TO FILL UP. THE VENTS ON THE FAIRINGS WERE WIDE OPEN. I ROD…
Owner-reported narrative. 3,116 miles reported. Look up ODI 10400369 at NHTSA ↗
Owner report 10421848 · 2011-08-19 (August 19, 2011)
EXTREME HIGH HEAT FROM THE EXHAUST SYSTEM, CAUSING BURNS TO RIDER AND PASSENGER RIGHT LEGS.
Owner-reported narrative. 2 miles reported. Look up ODI 10421848 at NHTSA ↗
Owner report 10432972 · 2011-10-27 (October 27, 2011)
EXCESSIVE HEAT FROM EXHAUST SYSTEM CAUSES SEVERE BURNS TO UNDERSIDE OF RIGHT THIGH, KNEE AND CALF. PAINFUL BLISTERING OF THE SKIN IN MANY PLACES ON RIDER'S RIGHT LEG FROM HEAT, (NOT FROM CONTACT WITH HEATED OR HOT COMPONENTS) WHILE WEARING LONG JEANS OR OTHER RIDING GEAR. BURNS ARE SEVERE, WHICH MAKES RIDING IMPOSSIBLE WHILE BURNS ARE PRESENT (RUNNING RISK OF INFECTION AS WELL AS INCREASING NUMBER OF AND SEVERITY OF BURNS). SCARRING HAS OCCURED. THIS HAS HAPPENED ON SEVERAL OCCASIONS. *TT
Owner-reported narrative. Look up ODI 10432972 at NHTSA ↗
Owner report 10713538 · 2015-04-29 (April 29, 2015)
VEHICLE ENGINE AND EXHAUST PRODUCES EXCESSIVE HEAT WHICH I BURNED MY PANTS ON AND THE HEAT IS OVERWHELMING . I TALKED TO HD AND THEY WILL NOT ADMIT THERE IS A PROBLEM AND WANT TO BRUSH IT UNDER THE RUG. PLEASE HELP THIS IS A MAJOR INCIDENT BURN JUST WAITING TO HAPPEN. *TR
Owner-reported narrative. 1,900 miles reported. Look up ODI 10713538 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
09V457000 · Fuel System, Gasoline:Storage:Tank Assembly:Mounting
Reported: 2009-12-01 (December 1, 2009)
HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 TOURING FAMILY MOTORCYCLES, INCLUDING CVO TOURING AND TRIKE PRODUCTS, MANUFACTURED FROM JUNE 6, 2008 THROUGH NOVEMBER 19, 2009. THE FRONT FUEL TANK MOUNTS MAY DISTORT IN REACTION TO SEVERE FRAME DAMAGE FROM A FRONTAL COLLISION. THIS CONDITION MAY CAUSE A FUEL LEAK AT THE WELD OF THE FRONT BRACKET TO THE TUNNEL.
Consequence: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.
Remedy: DEALERS WILL INSTALL A LEFT AND RIGHT BRACE, WHICH ARE INTENDED TO REDUCE FRONT MOUNT DISTORTION DURING CERTAIN CRASH CONDITIONS. THIS REPAIR WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 11, 2009. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.
NHTSA campaign record ↗11V506000 · Exterior Lighting:Brake Lights:Switch
Reported: 2011-10-19 (October 19, 2011)
HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009-2012 TOURING, CVO TOURING AND TRIKE VEHICLES MANUFACTURED FROM JUNE 6, 2008, THROUGH SEPTEMBER 16, 2011. SEE THE ABOVE LIST FOR THE MODELS INCLUDED IN THE RECALL. THE REAR BRAKE LIGHT SWITCH MAY BE EXPOSED TO EXCESSIVE HEAT FROM THE EXHAUST SYSTEM.
Consequence: THE EXCESSIVE HEAT MAY CAUSE THE SWITCH TO NOT ACTIVATE THE BRAKE LAMP OR ACTIVATE THE BRAKE LAMP WHEN NO BRAKE IS APPLIED AND/OR CAUSE A BRAKE FLUID LEAK AT THE BRAKE LIGHT SWITCH, AFFECTING REAR BRAKE PERFORMANCE. EITHER CONDITION MAY INCREASE THE RISK OF A CRASH.
Remedy: HARLEY-DAVIDSON WILL NOTIFY OWNERS, AND DEALERS WILL A INSTALL A REAR BRAKE LIGHT SWITCH KIT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 31, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.
NHTSA campaign record ↗