Ford FUSION problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
22,347 owner complaints analyzed
46 distinct recall campaigns
77,356 mi median reported failure mileage
Scope: 2006 to 2020 model years. Data snapshot: . 14,863 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 5,659 of 22,347 complaints (25.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 5,884 | 26.3% |
| Braking behavior | 3,308 | 14.8% |
| Transmission and shifting | 1,867 | 8.4% |
| Engine operation | 1,670 | 7.5% |
| Electrical and battery issues | 810 | 3.6% |
| Fuel system concerns | 298 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 5659 |
| Air Bags | 3517 |
| Engine | 3350 |
| Power Train | 2898 |
| Service Brakes | 2187 |
| Electrical System | 1591 |
| Vehicle Speed Control | 1390 |
| Unknown Or Other | 1350 |
Steering: 5,659; Air Bags: 3,517; Engine: 3,350; Power Train: 2,898; Service Brakes: 2,187; Electrical System: 1,591; Vehicle Speed Control: 1,390; Unknown Or Other: 1,350
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1456 |
| 25,000 to 49,999 | 2413 |
| 50,000 to 74,999 | 3201 |
| 75,000 to 99,999 | 2987 |
| 100,000 to 149,999 | 3445 |
| 150,000 and above | 1361 |
Under 25,000: 1,456; 25,000 to 49,999: 2,413; 50,000 to 74,999: 3,201; 75,000 to 99,999: 2,987; 100,000 to 149,999: 3,445; 150,000 and above: 1,361
100,000 to 149,999 miles has the most reports with usable mileage (3,445). 7,484 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2006 | 12 |
| 2007 | 20 |
| 2008 | 35 |
| 2009 | 68 |
| 2010 | 236 |
| 2011 | 293 |
| 2012 | 518 |
| 2013 | 1923 |
| 2014 | 1231 |
| 2015 | 1170 |
| 2016 | 1378 |
| 2017 | 2792 |
| 2018 | 2817 |
| 2019 | 1945 |
| 2020 | 1461 |
| 2021 | 1176 |
| 2022 | 1240 |
| 2023 | 1378 |
| 2024 | 1230 |
| 2025 | 929 |
| 2026 | 495 |
2006: 12; 2007: 20; 2008: 35; 2009: 68; 2010: 236; 2011: 293; 2012: 518; 2013: 1,923; 2014: 1,231; 2015: 1,170; 2016: 1,378; 2017: 2,792; 2018: 2,817; 2019: 1,945; 2020: 1,461; 2021: 1,176; 2022: 1,240; 2023: 1,378; 2024: 1,230; 2025: 929; 2026: 495
Pattern summary
Steering leads the component reports. Steering behavior appears in 5,884 complaint narratives. Braking behavior appears in 3,308 complaint narratives. Transmission and shifting appears in 1,867 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10183588 · 2007-02-26 (February 26, 2007)
AT LESS THAN 5000 MILES MY CAR WOULD HESITATE WHEN GOING TO ACCELERATE. I HAVE TAKEN MY CAR TO THE DEALERSHIP AT LEAST 4 TIMES FOR THIS ISSUE. IT IS NOW IN THE SHOP AGAIN BECAUSE WHEN I WOULD TURN LEFT SOMETHING IN THE STEERING COLUMN WAS LOOSE. *JB
Owner-reported narrative. 5,000 miles reported. Look up ODI 10183588 at NHTSA ↗
Owner report 10230196 · 2008-06-06 (June 6, 2008)
I LOVE MY FUSION HOWEVER, AS A DESIGNER & A DETAILED ORIENTED PERSON I HAVE A FEW COMPLAINTS ABOUT MY CAR THAT I BELIEVE SHOULD BE FIXED OR AT LEAST SHOULD BE TAKEN CARE OF SINCE I HAVE LESS THAN 50,000 MILES ON IT. FIRST, I DON'T LIKE THE TILT IN THE CAR...VERY DIFFICULT TO USE IF YOU HAVE ARTHRITIS. I DON'T LIKE THAT THERE AREN'T ANY BACK SEAT LIGHTS FOR WHOMEVER IS BACK THERE. I HAD PROBLEMS WITH MY STEERING SHAKING & BROUGHT THE CAR IN TO THE DEALER...THEY ENDED UP TURNING THE ROTORS. THINGS WENT WELL FOR ABOUT A WEEK THEN IT WENT BACK T…
Owner-reported narrative. 34,000 miles reported. Look up ODI 10230196 at NHTSA ↗
Owner report 10149123 · 2006-01-31 (January 31, 2006)
DT*: THE CONTACT STATED THE THIRD BRAKE LAMP WHICH IS LOCATED BEHIND THE REAR SEAT BLOCKS HIS VIEW. AT NIGHT YOU CANNOT SEE THE HEADLIGHTS OF OTHER CARS THAT ARE CLOSE. THE CONTACT FEELS THE LAMP SHOULD BE RELOCATED IN THE TRUNK DECK OR ABOVE THE REAR WINDOW. UPDATED 2/13/2006 - THE CONSUMER HAD ONE MINOR ACCIDENT. HE BACKED INTO A POST THAT WAS ONLY ABOUT 3-4' HIGH. THE POST COULD NOT BE SEEN BECAUSE OF THE VEHICLE'S HIGH BACK DESIGN AND THE HIGH MOUNT BRAKE LIGHT BLOCKING HIS VIEW. *NM
Owner-reported narrative. 2,000 miles reported. Look up ODI 10149123 at NHTSA ↗
Owner report 10205206 · 2007-10-08 (October 8, 2007)
I PURCHASED A 2006 FORD FUSION SEL V6 SEPT. 30, 2006. AFTER PICKING UP THE CAR FROM THE DEALER FROM A PREVIOUS FIX ON AN ENGINE SOUND THAT THEY NEVER FIX OR HAVE FIX BY NOW. THE LUMBAR SUPPORT BROKE WITHOUT NOTICED. IT BROKE IN AN INSTANT. I TRIED TO GET IT FIX UNDER WARRANTY BUT FORD AND THE DEALER DENIED TO FIX THE PROBLEM. THEY EVEN SUED ME IN COURT FOR TRYING TO GET MY CAR FIX. BUT I WON THE CASE, AND NOW THEY SAY THAT THEY WILL FIX MY CAR PROBLEM. THAT COULD BE A PROBLEM IF YOU ARE DRIVING IN THE HIGHWAY AND SUDDENLY THE LUMBAR BRA…
Owner-reported narrative. 6,000 miles reported. Look up ODI 10205206 at NHTSA ↗
Owner report 10198139 · 2007-08-01 (August 1, 2007)
2006 FORD FUSION I-4 MANUAL TRANSMISSION CLUTCH FAILED ON FREEWAY EXIT RAMP. VEHICLE WAS UNDRIVABLE AND OBSTRUCTED RUSH HOUR TRAFFIC. THERE WAS ONLY 18,804 MILES ON THE VEHICLE. *TR
Owner-reported narrative. 18,804 miles reported. Look up ODI 10198139 at NHTSA ↗
Owner report 10242768 · 2008-09-18 (September 18, 2008)
TL*THE CONTACT OWNS A 2006 FORD FUSION. ON THREE SEPARATE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE ENGINE REVVED HIGH AND JERKED HARD INTO GEAR WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 51,000 AND FAILURE MILEAGE WAS 49,000.
Owner-reported narrative. 49,000 miles reported. Look up ODI 10242768 at NHTSA ↗
Owner report 10384406 · 2011-02-24 (February 24, 2011)
WHEN DRIVEN IN TOWN CAR WILL STALL FOR ABOUT 10 TO 15 SECOND THEN JERK FORWARD AROUND SPEED BETWEEN 25- 40MPH WITH A SUDDEN INCREASE IN SPEED UP TO 10MPH. WHEN ENTERING HIGHWAY AND MERGED INTO TRAFFIC. I BEGAN SPEEDING UP TO 60 MPH THE TRANSMISSION HESITATEDTHE STALL FOR 10 SECONDS THEN JERKED,LIKE IT FINALLY SHIFTED BUT THEN TURN AROUND AND STALL GAIN. THE CAR WOULD NOT RESPOND TO THE GAS PEDAL AND WAS STUCK IN 2ND OR 3RD GEAR ONE OF THEM. I TOOK THE CAR TO THE DEALER SEVERAL TIMES AND THE DON'T KNOW WHAT THE PROBLEM, THIS SUDDEN INCREASED …
Owner-reported narrative. 76,000 miles reported. Look up ODI 10384406 at NHTSA ↗
Owner report 10434921 · 2011-11-08 (November 8, 2011)
TL* THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD JERK SPORADICALLY WHILE IN MOTION. IN ADDITION, THE VEHICLE WOULD LOSS POWER AND STALL WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE POWER TRAN CONTROL MODULE WAS DEFECTIVE AND NEEDED REPAIR. THE MANUFACTURER WAS NOTIFIED, BUT TOLD THE CONTACT THAT THE VIN WAS NOT ASSOCIATED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,082.
Owner-reported narrative. 52,000 miles reported. Look up ODI 10434921 at NHTSA ↗
Owner report 10326734 · 2010-04-20 (April 20, 2010)
I PURCHASED MY FORD FUSION IN APRIL 2006. SINCE THEN, I HAVE HAD A NUMBER OF PROBLEMS. DURING THE SAME YEAR OF PURCHASE, THE REAR LEFT TAIL LIGHT AND A FUSE BLEW. ABOUT A 1 1/2 YEARS LATER THE SAME REAR LIGHT BLEW. IN 2009, THE DRIVER SIDE DOOR HANDLE BROKE FROM THE INSIDE OF THE DOOR PANEL, THE AIR BLOWER BEGAN SPONTANEOUSLY COMING ON BY ITSELF WHEN THE AIR OR THE HEAT IS NOT ON,I REPLACED A BATTERY AND THE CAR BEGAN TO HESITATE WHEN ACCELERATING. LAST BUT NOT LEAST IN 2010, TODAY ACTUALLY, I PARK MY CAR AND WAS UNABLE TO REMOVE THE KEY FROM …
Owner-reported narrative. Look up ODI 10326734 at NHTSA ↗
Owner report 10340569 · 2010-06-29 (June 29, 2010)
RIGHT FRONT SIDE TURN SIGNAL LIGHT FAILED INSPECTION REPLACED BULB AND ELECTRICAL HARNESS, STILL NO POWER. DIAGNOSED AS DEFECTIVE SMART BOX FORD ESTIMATES IT AT $800 TO REPLACE. *TR 4 YEAR OLD FORD FUSION (SUMMER 2006)
Owner-reported narrative. 60,000 miles reported. Look up ODI 10340569 at NHTSA ↗
Owner report 10216884 · 2008-02-04 (February 4, 2008)
TL*THE CONTACT OWNS A 2006 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DECELERATE TO 25 MPH. THE FAILURE OCCURRED DURING ACCELERATION AND CRUISING. AFTER THE FAILURE OCCURRED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER PULLED OVER AND RESTARTED THE VEHICLE; HOWEVER, IT WOULD NOT ACCELERATE OCCASIONALLY. THE VEHICLE WAS TOWED TWICE AND THE DEALER REPLACED THE GAS TANK AND RELATED COMPONENTS; HOWEVER, THE FAILURE CONTINUED. THE DEALER WAS UNABLE TO FURTHER DIAGNOSE OR REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 35,000 AND CU…
Owner-reported narrative. 35,000 miles reported. Look up ODI 10216884 at NHTSA ↗
Owner report 11191705 · 2019-03-26 (March 26, 2019)
DOOR HANDLE DRIVER SIDE GAS TANK AIR BAGS RECALL BUT NO DOOR HANDLE
Owner-reported narrative. 49,000 miles reported. Look up ODI 11191705 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2006 | 4 |
| 2007 | 4 |
| 2008 | 5 |
| 2009 | 6 |
| 2010 | 11 |
| 2011 | 7 |
| 2012 | 5 |
| 2013 | 19 |
| 2014 | 19 |
| 2015 | 13 |
| 2016 | 13 |
| 2017 | 4 |
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 3 |
2006: 4; 2007: 4; 2008: 5; 2009: 6; 2010: 11; 2011: 7; 2012: 5; 2013: 19; 2014: 19; 2015: 13; 2016: 13; 2017: 4; 2018: 2; 2019: 3; 2020: 3