2015 Ford FUSION: complaints, problems and recalls

I JUST PURCHASED A 2015 FORD FUSION AND LIKE IT SO FAR EXCEPT THAT ABOUT 1 WEEK AFTER THE PURCHASE; I GOT CAUGHT IN A HARD RAIN. I FOUND THAT THE WIPERS, AT THE HIGHEST SPEED, DO NOT CLEAR THE WINDSHIELD FAST ENOUGH FOR CLEAR VISIBILITY. THE SPEED LIMIT WAS 45, I SLOWED DOWN TO 25 OR LESS. I BROUGHT MY VEHICLE INTO THE DEALER, THEY HAD THEIR TECHNICIAN LOOK AT IT AND I WAS TOLD THERE IS NOTHING WRONG WITH THEM, THEY ALSO COMPARED THEM TO ANOTHER FUSION ON THE PREMISES AND THE SPEED OF THE WIPERS WERE SIMILAR. I AM HOPING FOR A RECALL SOON, BEF…

Owner-reported narrative. 25 miles reported. Look up ODI 10663731 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A LOUD KNOCKING NOISE HEARD WHEN THE REAR WINDOW WAS OPEN. THE CONTACT MENTIONED THAT THE NOISE WAS CAUSED BY THE PRESSURED IN THE VEHICLE WHICH WORSEN THE FASTER THE VEHICLE WOULD GO. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 126,000.

Owner-reported narrative. 126,000 miles reported. Look up ODI 10678986 at NHTSA ↗

RENTED CAR FROM ENTERPRISE CAR RENTAL (734)451-2499. CAR LOST POWER ON TWO OCCASIONS WHILE DRIVING. FIRST TIME AROUND 9:00 AM GOING EAST ON 401 IN CANADA, SECOND TIME AROUND 8:00 PM GOING WEST ON 402 IN CANADA. LOST POWER STEERING, ENGINE POWER, POWER BRAKES AND HEADLIGHTS. WAS ABLE TO SAFELY PULL OVER AND HAD TO PLACE CAR IN PARK AND RESTARTED CAR WITH IGNITION KEY. RENTAL CAR COMPANY PROVIDES TWO CAR KEYS WITH A BRAIDED CHAIN TO KEEP THE TWO KEYS TOGETHER AND TO DISCOURAGE CUSTOMER FROM SEPARATING THE KEYS (NEED WIRE CUTTERS TO SEP…

Owner-reported narrative. Look up ODI 10679654 at NHTSA ↗

ON ENTRY TO MY DRIVEWAY THE BUMPER SCRAPED THE GROUND AND I'M UNABLE TO PARK IN MY GARAGE FOR THIS REASON NOR CAN I USE MY DRIVEWAY. ON ANOTHER OCCASION I WAS GOING TO THE GAS STATION AND THE CAR SCRAPED ON ENTRY AND EXITING THE STATION. THIS VEHICLE IS TOO LOW TO USE IN AVERAGE CHICAGO SNOW UNLESS YOU DON'T MIND USING YOUR CAR TO PLOW THE STREET. *TR

Owner-reported narrative. 276 miles reported. Look up ODI 10683726 at NHTSA ↗

I WAS DRIVING SOUTHBOUND ON I-75 ALMOST TO PERRYSBURG IN THE MIDDLE LANE AND MY CAR COMPLETELY SHUT OFF. MY CAR WAS STILL IN DRIVE, BUT ALL THE LIGHTS ON MY DASH WENT BLACK AND WHEN I PRESSED ON THE GAS PEDAL I WASN'T GOING ANYWHERE. THERE WAS A TRUCK NEXT TO ME IN THE RIGHT HAND LANE, I WAITED FOR IT TO PASS AND THEN GOT OVER. I FINALLY MADE IT TO THE SHOULDER AND PUT MY CAR IN PARK. I THEN WAITED A COUPLE MINUTES AND RESTARTED MY CAR.

Owner-reported narrative. 5,120 miles reported. Look up ODI 10690915 at NHTSA ↗

I BOUGHT A BRAND NEW 2015 FORD FUSION. MY KNEE HAS HIT THE KEY FOB MULTIPLE TIMES WHILE DRIVING AND THE CAR HAS TURNED OFF WHILE IN MOTION. THIS IS A VERY DANGEROUS SITUATION BECAUSE THE CAR SHUTS OFF WHILE IN TRAFFIC. THE KEY FOB STICKS WAY OUT AND FOR A GUY WHO IS 6FT IT IS VERY HARD TO AVOID HITTING THE KEY FOB WITH MY KNEE. THIS WILL KILL SOMEONE. I TOLD FORD AND THEY DON'T CARE. I TOLD THE DEALER I WANTED TO RETURN THE CAR AND THEY WOULD LET ME. PLEASE FIX THE KEY FOB. THIS IS THE SAME PROBLEM CHEVY CAMERO'S WERE HAVING. GOOGLE "FORD FUSIO…

Owner-reported narrative. 310 miles reported. Look up ODI 10694234 at NHTSA ↗

I RENTED A 2015 FORD FUSION SE4 FOR 2 WEEKS FROM ENTERPRISE RENTAL CAR LOCATION AT 2090 N SR7, HOLLYWOOD, FL 33021, PH.NO. [phone removed]. DURING THE DRIVE BACK TO ENTERPRISE TO RETURN THE VEHICLE, MY KNEE BRUSHED UP AGAINST THE FOB DANGLING FROM THE KEYED IGNITION SWITCH, THE KEY ROTATED TO THE ACC POSITION FROM THE RUN/ON POSITION AND THE ENGINE STOPPED. I WAS IN DRIVE AT THE TIME, SO I STOPPED THE VEHICLE, PLACED THE TRANSMISSION SHIFTER IN PARK AND RESTARTED THE ENGINE. ON ARRIVAL AT ENTERPRISE WHILE STOPPED IN THEIR PARKING LOT WITH FOOT…

Owner-reported narrative. 535 miles reported. Look up ODI 10695073 at NHTSA ↗

CAR WAS SOLD TO US WHILE UNDER A RECALL NOTICE 14C11 FROM LAST YEAR WITHOUT EITHER CORRECTING THE PROBLEM BEFORE SELLING US THE CAR OR INFORMING US OF THE RECALL. WE GOT A POSTCARD LAST WEEK FROM FORD HEADQUARTERS ABOUT THE RECALL. *TR

Owner-reported narrative. 25 miles reported. Look up ODI 10700597 at NHTSA ↗

Reported: 2014-11-18 (November 18, 2014)

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Remedy: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

Reported: 2015-04-28 (April 28, 2015)

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Consequence: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

Reported: 2016-12-05 (December 5, 2016)

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Consequence: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

Reported: 2018-03-12 (March 12, 2018)

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

Reported: 2018-07-16 (July 16, 2018)

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

Reported: 2019-05-13 (May 13, 2019)

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

Reported: 2019-08-12 (August 12, 2019)

Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Consequence: A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.

Reported: 2019-08-29 (August 29, 2019)

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Consequence: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Reported: 2020-03-23 (March 23, 2020)

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Reported: 2022-01-13 (January 13, 2022)

Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

Consequence: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

Remedy: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

Reported: 2022-06-10 (June 10, 2022)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Reported: 2023-03-10 (March 10, 2023)

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

Reported: 2026-06-09 (June 9, 2026)

Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Consequence: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy: Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.