vehicle signal
U.S. public vehicle records

2009 Ford FUSION: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,022 owner complaints analyzed

6 distinct recall campaigns

97,110 mi median reported failure mileage

Scope: 2009 model year. Data snapshot: . 624 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 473 of 1,022 complaints (46.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior52951.8%
Engine operation151.5%
Steering behavior151.5%
Transmission and shifting111.1%
Electrical and battery issues111.1%
Fuel system concerns10.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
473
Air Bags
359
Service Brakes, Hydraulic
55
Vehicle Speed Control
31
Engine
30
Unknown Or Other
24
Structure:Body
23
Electrical System
22
Component breakdown data
CategoryCount
Service Brakes473
Air Bags359
Service Brakes, Hydraulic55
Vehicle Speed Control31
Engine30
Unknown Or Other24
Structure:Body23
Electrical System22

Service Brakes: 473; Air Bags: 359; Service Brakes, Hydraulic: 55; Vehicle Speed Control: 31; Engine: 30; Unknown Or Other: 24; Structure:Body: 23; Electrical System: 22

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
35
25,000 to 49,999
43
50,000 to 74,999
84
75,000 to 99,999
165
100,000 to 149,999
218
150,000 and above
79
Reported problems by failure mileage data
CategoryCount
Under 25,00035
25,000 to 49,99943
50,000 to 74,99984
75,000 to 99,999165
100,000 to 149,999218
150,000 and above79

Under 25,000: 35; 25,000 to 49,999: 43; 50,000 to 74,999: 84; 75,000 to 99,999: 165; 100,000 to 149,999: 218; 150,000 and above: 79

100,000 to 149,999 miles has the most reports with usable mileage (218). 398 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
9
2010
12
2011
12
2012
15
2013
15
2014
29
2015
33
2016
98
2017
304
2018
241
2019
79
2020
60
2021
71
2022
18
2023
9
2024
10
2025
3
2026
4
Complaints over time data
CategoryCount
20099
201012
201112
201215
201315
201429
201533
201698
2017304
2018241
201979
202060
202171
202218
20239
202410
20253
20264

2009: 9; 2010: 12; 2011: 12; 2012: 15; 2013: 15; 2014: 29; 2015: 33; 2016: 98; 2017: 304; 2018: 241; 2019: 79; 2020: 60; 2021: 71; 2022: 18; 2023: 9; 2024: 10; 2025: 3; 2026: 4

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 529 complaint narratives. Engine operation appears in 15 complaint narratives. Steering behavior appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10258268 · 2009-02-10 (February 10, 2009)

FRONT SEAT HEAD RESTRAINTS ARE MOUNTED AT AN EXTREME ANGLE WHICH FORCES YOUR HEAD FORWARD AT AN UNCOMFORTABLE ANGLE. THE HEAD RESTRAINTS NEED TO BE MORE STRAIGHT UP AND DOWN INSTEAD OF CURVING FORWARD. *TR

Owner-reported narrative. 5,200 miles reported. Look up ODI 10258268 at NHTSA ↗

Owner report 10261067 · 2009-03-08 (March 8, 2009)

I DECIDED TO BUY A NEW FORD FIESTA TITANIUM 1.4I DURATEC PETROL , ENGINE NUMBER:8Y00038 AND COLOR OF MY CAR IS GREY, ON 1TH DECEMBER IN 2008 IN TURKEY IN HATAY OVALI FORD VEHICLE COMPANY ( 2009 MODEL)..I PAID 29,800 TRKISH LIRA( 17678 AMERICAN DOLLAR) FOR MY CAR.I HAVE GOT A LOT OF ADVANTAGES WITH NEW FORD FIESTA, FOR EXAMPLE EXTERIOR AND INTERIOR STYLING, EASY FUEL CAPLESS REFUELING SYSTEM WITH MIS-FUEL INHIBIT ,RAIN-SENSING WIPERS, AUTO HEADLIGHT. TRIP COMPUTER, ELECTRONIC AUTOMATIC TEMPERATURE CONTROL,CRUISE CONTROL ETC. FINALLY, I HAV…

Owner-reported narrative. Look up ODI 10261067 at NHTSA ↗

Owner report 10264410 · 2009-04-07 (April 7, 2009)

TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE TRUNK WAS INOPERABLE AND ITS DESIGN MADE IT DIFFICULT TO CLOSE. SHE STATED THAT THE TRUNK REQUIRED GREAT FORCE IN ORDER FOR IT TO SHUT PROPERLY. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE TRUNK POPPED OPEN. IN ADDITION, THE PAINT ON THE VEHICLE WAS CHIPPING AND BEGINNING TO PEEL. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 1,800.

Owner-reported narrative. 1,800 miles reported. Look up ODI 10264410 at NHTSA ↗

Owner report 10266197 · 2009-04-21 (April 21, 2009)

BRAKE MALFUNCTION. DURING SUDDEN STOP CAUSING COLLISION. *TR

Owner-reported narrative. 1,010 miles reported. Look up ODI 10266197 at NHTSA ↗

Owner report 10266857 · 2009-04-27 (April 27, 2009)

TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT BELIEVES THAT THE HEAD RESTRAINT IN THE FRONT SEATS SHOULD HAVE BEEN DESIGNED DIFFERENTLY. SHE STATED THAT THEY PROTRUDE FORWARD TOO MUCH AND MAKE IT UNCOMFORTABLE TO DRIVE BECAUSE HER HEAD AND BACK ARE NOT STRAIGHT OR ALIGNED. SHE BELIEVES THAT THE HEAD RESTRAINTS SHOULD BE FLATTER. THE FAILURE MILEAGE WAS 75 AND CURRENT MILEAGE WAS 2,100. UPDATED 05/14/09. *LJ UPDATED 05/14/09.*JB

Owner-reported narrative. 75 miles reported. Look up ODI 10266857 at NHTSA ↗

Owner report 10267258 · 2009-04-29 (April 29, 2009)

TL*THE CONTACT OWNS A 2010 FORD FUSION SPORT (NA). THE CONTACT OBSERVED THAT THE FRONT WINDSHIELD WAS CRACKED AFTER THE VEHICLE HAD BEEN PARKED FOR TWENTY FOUR HOURS. THERE WERE NO CRACKS PRIOR TO THIS DISCOVERY. THE CRACK ORIGINATED ON THE PASSENGER SIDE OF THE WINDSHIELD AND EXTENDED ACROSS TO THE CENTER OF THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE REPAIR WOULD COST $600. THE TECHNICIAN STATED THAT A ROCK MAY HAVE STRUCK THE WINDSHIELD AND CAUSED THE FAILURE ALONG WITH THE HEAT. THE DE…

Owner-reported narrative. 1,300 miles reported. Look up ODI 10267258 at NHTSA ↗

Owner report 10275848 · 2009-07-06 (July 6, 2009)

2009 FORD FUSION FRONT END PULL OR DRIFT. I HAVE A FUSION THAT WILL LITERALLY RUN OFF THE ROAD WHEN HANDS ARE NOT CORRECTING THE STEERING. WHILE EVERYONE KNOWS IT IS UNSAFE TO DRIVE WITH NO HANDS ON THE WHEEL, WE ALL DO IT FROM TIME TO TIME AND IN MOST CARS THIS IS NOT A CONCERN SINCE THE CAR WILL GO STRAIGHT OVER A CONSIDERABLE DISTANCE. THIS CAR HOWEVER WILL RUN OFF THE ROAD IN A MATTER OF SECONDS AND IS A CONSIDERABLE SAFETY HAZARD. FORD'S RESPONSE TO THE PROBLEM IS TO INSTRUCT THEIR DEALERS THROUGH AN INTERNAL MEMO, NOT TO "ATTEMPT A REPAIR…

Owner-reported narrative. 56 miles reported. Look up ODI 10275848 at NHTSA ↗

Owner report 10281877 · 2009-08-26 (August 26, 2009)

1. ENGINE THREW A ROD RESULTING IN CATASTROPHIC ENGINE FAILURE JULY 10, 2009: WHILE TRAVELING THE I805 S IN SAN DIEGO, CA, THE VEHICLE ENGINE EXPLODED WITHOUT WARNING CAUSING LOSS OF VEHICLE CONTROL. NO WARNING LIGHTS WERE ILLUMINATED, THERE WERE NO NOISES, NOTHING TO INDICATE WHAT WAS ABOUT TO HAPPEN. I WAS HEADING TO WORK AT APPROXIMATELY 1PM, WITH CRUISE CONTROL SET TO 65MPH, WHEN I BEGAN TO NEAR MY FREEWAY INTERCHANGE. IT'S AN AREA WHERE TWO FREEWAYS MEET AND MERGING TRAFFIC IS MOVING MUCH SLOWER. CRUISE CONTROL WAS DISENG…

Owner-reported narrative. 10,120 miles reported. Look up ODI 10281877 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V384000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2016-05-31 (May 31, 2016)

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

NHTSA campaign record ↗
17V024000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2017-01-10 (January 10, 2017)

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

NHTSA campaign record ↗
18V046000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2018-01-11 (January 11, 2018)

Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

NHTSA campaign record ↗
19V904000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2019-12-18 (December 18, 2019)

Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

NHTSA campaign record ↗
21V081000 · Air Bags:Frontal:Passenger Side:Inflator Module | Air Bags:Frontal:Driver Side:Inflator Module | Air Bags:Frontal

Reported: 2021-02-16 (February 16, 2021)

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

NHTSA campaign record ↗
21V158000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2021-03-10 (March 10, 2021)

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

NHTSA campaign record ↗