Audi Q5 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,327 owner complaints analyzed
33 distinct recall campaigns
53,000 mi median reported failure mileage
Scope: 2008 to 2026 model years. Data snapshot: . 469 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 325 of 1,327 complaints (24.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 176 | 13.3% |
| Steering behavior | 120 | 9.0% |
| Electrical and battery issues | 98 | 7.4% |
| Fuel system concerns | 71 | 5.4% |
| Engine operation | 54 | 4.1% |
| Transmission and shifting | 39 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 325 |
| Air Bags | 255 |
| Electrical System | 209 |
| Unknown Or Other | 147 |
| Fuel/Propulsion System | 137 |
| Steering | 95 |
| Power Train | 81 |
| Service Brakes | 80 |
Engine: 325; Air Bags: 255; Electrical System: 209; Unknown Or Other: 147; Fuel/Propulsion System: 137; Steering: 95; Power Train: 81; Service Brakes: 80
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 144 |
| 25,000 to 49,999 | 73 |
| 50,000 to 74,999 | 102 |
| 75,000 to 99,999 | 74 |
| 100,000 to 149,999 | 68 |
| 150,000 and above | 8 |
Under 25,000: 144; 25,000 to 49,999: 73; 50,000 to 74,999: 102; 75,000 to 99,999: 74; 100,000 to 149,999: 68; 150,000 and above: 8
Under 25,000 miles has the most reports with usable mileage (144). 858 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 2 |
| 2010 | 10 |
| 2011 | 2 |
| 2012 | 5 |
| 2013 | 16 |
| 2014 | 24 |
| 2015 | 20 |
| 2016 | 118 |
| 2017 | 119 |
| 2018 | 132 |
| 2019 | 130 |
| 2020 | 77 |
| 2021 | 71 |
| 2022 | 88 |
| 2023 | 122 |
| 2024 | 124 |
| 2025 | 134 |
| 2026 | 133 |
2009: 2; 2010: 10; 2011: 2; 2012: 5; 2013: 16; 2014: 24; 2015: 20; 2016: 118; 2017: 119; 2018: 132; 2019: 130; 2020: 77; 2021: 71; 2022: 88; 2023: 122; 2024: 124; 2025: 134; 2026: 133
Pattern summary
Engine leads the component reports. Braking behavior appears in 176 complaint narratives. Steering behavior appears in 120 complaint narratives. Electrical and battery issues appears in 98 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10972360 · 2017-04-14 (April 14, 2017)
FRONT DRIVER SIDE WHEEL MAKES A LOUD KNOCKING NOISE WHEN BRAKING AND OVER ANY SMALL BUMPS ON THE ROAD.
Owner-reported narrative. 64,000 miles reported. Look up ODI 10972360 at NHTSA ↗
Owner report 11493915 · 2022-11-17 (November 17, 2022)
The contact owns a 2009 Audi Q5. The contact stated that the vehicle was smoking. There was antifreeze and oil leaking from the vehicle. While driving, the accelerator pedal and brake pedal became stuck, and the vehicle stalled. There was an abnormal oil burning odor, fuel, and antifreeze. The vehicle was also consuming an excessive amount of fuel. The gear shifter button was also stuck. The gear box malfunctioned, and a message to restart vehicle was displayed. Additionally, the tailgate seized while going up and down. The vehicle was taken to…
Owner-reported narrative. 140,000 miles reported. Look up ODI 11493915 at NHTSA ↗
Owner report 10587841 · 2014-05-12 (May 12, 2014)
VEHICLE HAS BEEN WELL MAINTAINED AND SERVICED ON SCHEDULE AT THE DEALERSHIP. THERE WERE NO WARNING LIGHTS OR INDICATIONS ON THE DASHBOARD PRIOR TO THE INCIDENT. AFTER THE CAR SAT IDLE ALL NIGHT, ON THE MORNING THE NEXT DAY, I TRIED TO TO START TO CAR. THERE WAS BIG POP SOUND. TURNED OFF THE ENGINE AND RESTARTED AFTER A COUPLE OF MINS AND NOTICED, MESSAGE ON THE DASHBOARD INDICATING ALTERNATOR FAULT. OPENED THE HOOD AND NOTICED THE SERPENTINE BELT HAS COMPLETELY FALLEN OFF. THIS RESULTED IN THE POWER STEERING BEING COMPLETELY DISABLED. BATTER…
Owner-reported narrative. 47,500 miles reported. Look up ODI 10587841 at NHTSA ↗
Owner report 11476179 · 2022-07-27 (July 27, 2022)
The Audi Q5 Premium Plus 2010 has a huge problem with the dashboard where it shows multiple dysfunctions! The worse is the back rear light and the steering wheels who makes awful noises, and so much more. I do not know why there is no recall for this model as they all have the same issues. Please advise.
Owner-reported narrative. Look up ODI 11476179 at NHTSA ↗
Owner report 10970312 · 2017-04-03 (April 3, 2017)
WE ARE AWARE THAT THERE WAS A DIFFERENT RECALL THAT DID NOT INCLUDE OUR CAR THAT CAUSED CORROSION IN THE PANELING OF THE CAR FROM THE MOON ROOF AND IT WAS POSSIBLY CAUSING AIR BAGS TO DEPLOY. WE HAVE BEEN TO THE DEALERSHIP TO BE SERVICED AND THEY HAVE EXPLAINED TO US THAT THERE IS EXCESSIVE AMOUNT OF CORROSION IN THE PANELS OF THE CAR AND ALSO THE CORROSION AND WATER LEAKAGE HAS DESTROYED THE ELECTRICAL COMPONENTS OF OUR BACKUP CAMERA/SYSTEM. WE ARE WONDERING IF THIS HAS BEEN BROUGHT UP BY OTHER PEOPLE BECAUSE, ALTHOUGH OUR CAR'S VIN WAS NOT …
Owner-reported narrative. 70,000 miles reported. Look up ODI 10970312 at NHTSA ↗
Owner report 10596941 · 2014-06-08 (June 8, 2014)
THE VEHICLE HAD BEEN RUNNING ROUGH FOR A WEEK OR SO. THEN WE NOTICED A STRONG GAS SMELL COMING FROM THE CAR. WE BROUGHT THE CAR IN FOR SERVICE AND IT WAS DISCOVERED THAT THE PLASTIC FUEL PUMP IN THE GAS TANK HAD DEVELOPED FRACTURES AND WAS SPRAYING FUEL UNDER THE CAR BENEATH THE REAR PASSENGER SEAT. THE MECHANIC RELATED WE WERE VERY LUCKY THAT THERE WASN'T A FIRE. WHEN HE REPLACED THE PUMP WITH A FACTORY REPLACEMENT PART. HE NOTED THAT HE COULD FEEL THE PLASTIC TOP OF THE NEW FUEL PUMP PULSATING. HE CONTACTED AUDI TO SEE IF THERE WAS A RECALL A…
Owner-reported narrative. 50,800 miles reported. Look up ODI 10596941 at NHTSA ↗
Owner report 10704639 · 2015-04-09 (April 9, 2015)
STRONG GAS SMELL COMING FROM UNDERNEATH REAR PASSENGER SIDE OF VEHICLE. NO SMELL COMING FROM GAS CAP AREA. NO GAS LEAK NOTICED UNDER VEHICLE. PER RESEARCH THERE IS AN ISSUE WITH THE PLASTIC FUEL PUMP LOCATED ABOVE THE GAS TANK. CONTACTED AUDI CUSTOMER CARE AND THEY STATED THERE ARE NO RECALLS FOR 2009 Q5S. THIS IS A VERY DANGEROUS ISSUE THAT AUDI IS NOT ADDRESSING. *TR
Owner-reported narrative. 61,000 miles reported. Look up ODI 10704639 at NHTSA ↗
Owner report 10948173 · 2017-01-29 (January 29, 2017)
OUR AUDI Q5 JUST LAST NIGHT FRI. 1.27.17 AT 10PM LOST POWER AND WITHIN 30 SECONDS COMPLETE STOP AND STALL. I WAS TRAVELING WITH MY WIFE AND 4 YR. OLD SON ON OUR WAY HOME ON 210 FWY AND 57 INTERCHANGE WITHIN SECONDS WE ARE STUCK RIGHT IN THE MIDDLE OF A 4 LANE HIGHWAY WITH CARS AND BIG RIGS ZOOM BY US AND SWERVING AROUND US. WE COULD DO NOTHING EXCEPT SIT IN THE CAR AS WE SEE A CAR HEADING RIGHT FOR US AND BRACE FOR THE COLLISION. THANK GOD WE WALKED AWAY WITH OUR LIVES AND ONLY WHIPLASH AND NOT KILLED LEAVING MY 8YR OLD DAUGHTER ALL ALONE. THE …
Owner-reported narrative. 119,801 miles reported. Look up ODI 10948173 at NHTSA ↗
Owner report 10287380 · 2009-10-14 (October 14, 2009)
TL*THE CONTACT OWNS A 2009 AUDI Q5. WHENEVER THE CONTACT WOULD DOWN SHIFT FROM 2ND TO FIRST GEAR, THE VEHICLE SUDDENLY BEGAN TO LUNGE FORWARD. THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT NOTICED THE PROBLEM IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 2900. UPDATED 11/3/09 *CN THE TRANSMISSION WAS REPLACED. UPDATED 11/06/09.*J
Owner-reported narrative. 2,900 miles reported. Look up ODI 10287380 at NHTSA ↗
Owner report 10293752 · 2009-11-28 (November 28, 2009)
TRANSMISSION HESITATION AND " JERKING". *TR
Owner-reported narrative. 500 miles reported. Look up ODI 10293752 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 4 |
| 2011 | 5 |
| 2012 | 6 |
| 2013 | 5 |
| 2014 | 5 |
| 2015 | 6 |
| 2016 | 5 |
| 2017 | 5 |
| 2018 | 6 |
| 2019 | 5 |
| 2020 | 6 |
| 2021 | 8 |
| 2022 | 4 |
| 2023 | 5 |
| 2024 | 4 |
| 2025 | 1 |
| 2026 | 0 |
2010: 4; 2011: 5; 2012: 6; 2013: 5; 2014: 5; 2015: 6; 2016: 5; 2017: 5; 2018: 6; 2019: 5; 2020: 6; 2021: 8; 2022: 4; 2023: 5; 2024: 4; 2025: 1; 2026: 0