2025 Audi Q5: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
41 owner complaints analyzed
1 distinct recall campaigns
6,005 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 18 of 41 complaints (43.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 16 | 39.0% |
| Electrical and battery issues | 6 | 14.6% |
| Steering behavior | 3 | 7.3% |
| Transmission and shifting | 1 | 2.4% |
| Engine operation | 1 | 2.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 18 |
| Forward Collision Avoidance: Adaptive Cruise Control | 11 |
| Forward Collision Avoidance: Automatic Emergency Braking | 11 |
| Forward Collision Avoidance: Warnings | 10 |
| Service Brakes | 9 |
| Engine | 5 |
| Lane Departure: Warning | 5 |
| Air Bags | 4 |
Electrical System: 18; Forward Collision Avoidance: Adaptive Cruise Control: 11; Forward Collision Avoidance: Automatic Emergency Braking: 11; Forward Collision Avoidance: Warnings: 10; Service Brakes: 9; Engine: 5; Lane Departure: Warning: 5; Air Bags: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 39 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 9 |
| 2026 | 32 |
2025: 9; 2026: 32
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 16 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11676887 · 2025-07-29 (July 29, 2025)
While driving home from the dealership on Route 65 at approximately 45 MPH, the vehicle suddenly and forcefully applied the brakes without warning. My husband and I are experiencing symptoms of whiplash including back and neck pain. There were no vehicles, pedestrians, or obstacles nearby that would have triggered this response. This was a scary experience, and I am concerned it could happen again in traffic or at higher speeds. This incident presents a serious safety hazard to me, my passengers, and others on the road. The auto was purchased o…
Owner-reported narrative. Look up ODI 11676887 at NHTSA ↗
Owner report 11683944 · 2025-08-29 (August 29, 2025)
The car floods with excess fuel after idling for a short period of time resulting in multiple misfires and violent vibration. The car will not restart and will need to be towed. In traffic jams, the car can fail stranding motorists and creating a very unsafe situation. The problem has been verified by the dealership. Apparently, it is a known issue with the new Audi Q5 and they do not have a viable solution. They said to put the car in neutral and rev the engine to try and burn excess fuel. However, once the misfires start, it’s probably too…
Owner-reported narrative. Look up ODI 11683944 at NHTSA ↗
Owner report 11701276 · 2025-11-24 (November 24, 2025)
The contact owns a 2025 Audi Q5. The contact stated while driving at undisclosed speed on three occasions, the contact noticed that there was an abnormal knocking sound coming from the dashboard. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10.
Owner-reported narrative. 10 miles reported. Look up ODI 11701276 at NHTSA ↗
Owner report 11701978 · 2025-11-29 (November 29, 2025)
Two weeks after purchase, experienced multiple, random driver assistance failures. After attempting to repair issue once unsuccessfully, The dealership was unable to provide a second service appointment for two and a half months. Was explained all 2025 Audis were having issues, so couldn’t get car in any sooner. Before that second scheduled service appointment and while driving in traffic, the brakes failed.
Owner-reported narrative. Look up ODI 11701978 at NHTSA ↗
Owner report 11704583 · 2025-12-11 (December 11, 2025)
This vehicle Misrecognizes intersections on two lane highways and causes the vehicle to unexpectedly slam on its brakes without warning in anticipation of an intersection that either does not exist or where my vehicle has the entire right way. this behavior has persisted since the date of purchase and has not been corrected at all. Audi has confirmed that the vehicle is operating as designed however, I have personally almost had two major traffic accidents when this system engaged in the process of overtaking a vehicle, slamming the brakes and…
Owner-reported narrative. Look up ODI 11704583 at NHTSA ↗
Owner report 11704922 · 2025-12-14 (December 14, 2025)
Brand new car, needed a major software upgrade, for engine code, no heat , safety system flashing. It’s going back to the dealer today , for faulty gps and limited camera view for speed signs. The car has major software issues
Owner-reported narrative. Look up ODI 11704922 at NHTSA ↗
Owner report 11706201 · 2025-12-19 (December 19, 2025)
I MOVED INTO A PARKING SPOT AND PUSHED THE BRAKES TO STOP BUT THE CAR ACCELERATED AND HIT A TREE. HOWEVER WHEN THE POLICE DROVE THE CAR OUT OF THE PARKING SPOT THE BRAKES WERE WORKING PROPERLY.
Owner-reported narrative. Look up ODI 11706201 at NHTSA ↗
Owner report 11706733 · 2025-12-23 (December 23, 2025)
On December 22nd i got into the vehicle and a few errors popped up which consisted of “loose wheel warning malfunction” “brakes: limited functionality drive with causation” “active front assist and emergency assist unavailable”. I called the nearest dealer and was told it’s ok to drive it’s just a software glitch and if i don’t feel comfortable driving i should take it to the dealer and come back tomorrow for a loaner since service was closed already. So i proceeded to drive home, about 10 minutes into the drive a warning for the coolant came …
Owner-reported narrative. Look up ODI 11706733 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
26V266000 · Seat Belts:Pretensioner
Reported: 2026-04-24 (April 24, 2026)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Consequence: Improperly restrained occupants have an increased risk of injury during a crash.
Remedy: Dealers will replace the driver and front passenger seat belts as necessary, free of charge. Owner notification letters were mailed May 29, 2026. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69GT.
NHTSA campaign record ↗