2012 Audi Q5: complaints, problems and recalls

THE REAR VIEW MIRROR HEIGHT IS STATIONARY AND NOT ADJUSTABLE. FOR MANY(?) PERSONS, WHEN LOOKING AND OR TURNING TO THE RIGHT APPROXIMATELY 1/3 OF THE FIELD OF VISION IS BLOCKED, MAKING IT DIFFICULT TO SEE THE ROAD, POSSIBLE PEDESTRIANS, OBJECTS, VEHICLES ETC. ALSO, THE POSITION OF THE CRUISE CONTROL SWITCH BEHIND THE LOWER LEFT OF THE STEERING WHEEL MAKES OPERATION DIFFICULT, POSSIBLY CAUSING DISTRACTED DRIVING, SINCE IT HAS TO BE OPERATED WHILE THE VEHICLE IS IN MOTION. *TR

Owner-reported narrative. Look up ODI 10443683 at NHTSA ↗

WIPERS STOP- THE WIPERS HAVE "OFF", "INTERMITTENT", SLOW, FAST. WHEN THE WIPERS ARE IN "SLOW" AND THE CAR COMES TO A STOP (SUCH AS A RED LIGHT, STOP SIGN, PEDESTRIAN, TURNING ACROSS TRAFFIC) THE WIPERS STOP! WHILE THE CAR IS STOPPED THEY MAY START IN 5 SEC, 10 SEC , 20 SEC (BASED ON RAIN SENSOR?) OR WHEN YOU START MOVING & REACH 2-3 MILES PER HOUR (HOW DO YOU START MOVING WHEN YOU CAN'T SEE?). IF YOU NEED TO MOVE & THEY HAVE NOT STARTED TO WIPE, YOU MUST MOVE THE LEVER SO YOU CAN SEE TO START MOVING. IF YOU LEAVE THEM IN THE FAST SPEED (TOO FA…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10458603 at NHTSA ↗

ENTERING MY GARAGE, ABOUT HALFWAY IN THE CAR SUDDENLY ACCELERATED FORWARD; I HAD MY FOOT ON THE BRAKE WHILE ENTERING AND IMMEDIATELY PUSHED DOWN HARD, THE CAR SKIDDED AND STOPPED; I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE ENGINE REVVED UP TO BETWEEN 4000 AND 5000 RPMS, AND THEN QUICKLY DROPPED BACK TO NORMAL IDLE. JUST BEFORE REACHING THE HOUSE AND THE GARAGE INCIDENT, THE CAR MOMENTARILY SPEEDED UP AND THEN CAME BACK TO NORMAL SPEED. I WAS GOING ABOUT 15 MPH AND IT ALL HAPPENED SO SUDDENLY I DIDN'T REALIZE WHAT HAD HAPPENED. IT WASN'…

Owner-reported narrative. 1,372 miles reported. Look up ODI 10465792 at NHTSA ↗

THIS IS A DESIGN DEFECT. THE SIDE MIRRORS ARE TOO LARGE AND PLACED IN A LOCATION ON THE WINDOW THAT CREATES A BLIND SPOT AND IN PARTICULAR THE DRIVER'S SIDE THERE ARE INSTANCES WHEN YOU CAN NOT SEE A CAR COMING AT YOU FROM THE LEFT, OR OF YOU ARE TURNING LEFT YOU CANNOT SEE IF THERE IS AN ISLAND. WHILE WE HAVE NOT HAD AN ACCIDENT, IT IS A HAZARD AND SHOULD BE RECTIFIED. THIS HAS GIVEN RISE TO A NUMBER OF NEAR ACCIDENTS AND I HAVE TRIED TO GET AUDIO TO LISTEN TO ME. *TR

Owner-reported narrative. 1,000 miles reported. Look up ODI 10471218 at NHTSA ↗

THE DISTANCE BETWEEN THE ACCELERATOR AND BRAKE PEDDLE IS INADEQUATE AND ON MULTIPLE INSTANCES MY FOOT HAS GOTTEN STUCK. IT HAS GOTTEN STUCK WHILE ACCELERATING AND ALSO WHEN GOING TO MOVE MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKE PEDDLE. *TR

Owner-reported narrative. 250 miles reported. Look up ODI 10500869 at NHTSA ↗

PASSENGER FRONT XENON / LED LIGHTS FLICKER AND WAVE WHEN HEADLAMPS ARE ON - NOT WHEN DAYTIME RUNNING LIGHTS ARE ON. *TR

Owner-reported narrative. 11,500 miles reported. Look up ODI 10578494 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 AUDI Q5. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE "CHANGE KEY BATTERY" WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART WHILE THE KEY WAS IN THE IGNITION; HOWEVER, IT RESTARTED WHEN THE KEY FOB WAS PRESSED. THE FAILURE ONLY OCCURRED ONCE. THE DEALER STATED THAT THIS TYPE OF FAILURE OCCURRED WHEN THE BATTERY INSIDE THE KEY FOB WAS NOT CHARGED. THE KEY FOB WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Owner-reported narrative. 12,000 miles reported. Look up ODI 10629317 at NHTSA ↗

MY VEHICLE IS EQUIPPED WITH OPTIONAL KEYLESS ENTRY/OPERATION CALLED AUDI ADVANCED KEY. I DROVE THE VEHICLE USING THE KEYLESS FEATURE FOR APPROXIMATELY 15-20 MINUTES TO PICK UP CHILD FROM SCHOOL. THE KEY WAS IN MY PURSE AND PLACED IN THE FRONT PASSENGER SIDE SEAT. UPON RETURNING HOME, THE CAR WAS PARKED IN ITS USUAL OUTSIDE PARKING SPOT. I PLACED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND UNLOCKED ALL DOORS USING THE BUTTON ON THE DRIVER SIDE DOOR (ALL DOORS ARE SET TO AUTOMATICALLY LOCK UPON DRIVING THE VEHICLE ABOVE 5MPH). NEVER MOVING MY…

Owner-reported narrative. 43,300 miles reported. Look up ODI 10661191 at NHTSA ↗

Reported: 2012-06-28 (June 28, 2012)

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.

Consequence: SHOULD THE SUNROOF’S GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.

Remedy: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.

Reported: 2016-02-10 (February 10, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Reported: 2016-09-13 (September 13, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

Reported: 2017-01-03 (January 3, 2017)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Reported: 2018-01-30 (January 30, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

Reported: 2018-11-19 (November 19, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.