2014 Volkswagen EOS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
40 owner complaints analyzed
3 distinct recall campaigns
17,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 31 of 40 complaints (77.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 4 | 10.0% |
| Transmission and shifting | 2 | 5.0% |
| Electrical and battery issues | 2 | 5.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 31 |
| Electrical System | 3 |
| Unknown Or Other | 3 |
| Forward Collision Avoidance: Adaptive Cruise Control | 2 |
| Power Train | 2 |
| Electrical System:Seat Heater:Wiring Harness | 1 |
| Seat Belts | 1 |
| Steering | 1 |
Air Bags: 31; Electrical System: 3; Unknown Or Other: 3; Forward Collision Avoidance: Adaptive Cruise Control: 2; Power Train: 2; Electrical System:Seat Heater:Wiring Harness: 1; Seat Belts: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 7; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (7). 30 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 3 |
| 2016 | 13 |
| 2017 | 8 |
| 2018 | 3 |
| 2019 | 3 |
| 2022 | 6 |
| 2024 | 1 |
| 2025 | 3 |
2015: 3; 2016: 13; 2017: 8; 2018: 3; 2019: 3; 2022: 6; 2024: 1; 2025: 3
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 4 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10671558 · 2015-01-10 (January 10, 2015)
WHILE DRIVING AT APPROX. 30 MPH <1 MILE FROM HOME THE TRANSMISSION SUDDENLY DOWNSHIFTED INTO FIRST GEAR, AND MY WIFE WAS THROWN INTO THE STEERING WHEEL AS THE SEATBELT DID NOT CATCH. THE CAR WAS DRIVEN HOME AT 10 MPH AND PARKED. I DROVE IT AROUND THE BLOCK APPROX. 30 MINUTES LATER AND EXPERIENCED THE SAME THING FROM 25 MPH ON A NEIGHBORHOOD STREET. AGAIN, THE SEATBELT DID NOT RESTRAIN ME WHEN THE CAR SUDDENLY DOWNSHIFTED. IN BOTH CASES, THE CHECK ENGINE LIGHT ILLUMINATED, AND THE TRANSMISSION MALFUNCTION INDICATOR CAME ON. HAD THIS OCCUR…
Owner-reported narrative. 7,600 miles reported. Look up ODI 10671558 at NHTSA ↗
Owner report 11463288 · 2022-05-03 (May 3, 2022)
Clock spring failure causing complete disconnect of all steering wheel electrical components as well as disabling the airbag
Owner-reported narrative. Look up ODI 11463288 at NHTSA ↗
Owner report 11141220 · 2018-10-18 (October 18, 2018)
WHILE DRIVING ON HWY AT APPROX. 50 MPH, AUTOMATIC TRANSMISSION SHIFTED BY ITSELF TO NEUTRAL. UNABLE TO SHIFT BACK TO DRIVE, PULLED OVER AND USING BREAKS WAS ABLE TO STOP VEHICLE ON EMERGENCY LANE. WAS ABLE THEN TO CHANGE GEAR TO PARK. TURN OFF CAR AND START AGAIN. CALLED MECHANIC WHO HAD PREVIOUSLY HEARD OF NEUTRAL SWITCH VW ISSUES. THIS EOS ONLY HAS 26,000 MILES AND IS 4 YRS OLD SINCE PURCHASED NEW. THUS STILL COVERED BY POWERTRAIN WARRANTY UNTIL APRIL 2019. DEALERSHIP DIAGNOSIS CALLS FOR A $1525 SHIFT LEVER WITH MULTI-SWITCH (INCLUDES N…
Owner-reported narrative. 26,000 miles reported. Look up ODI 11141220 at NHTSA ↗
Owner report 11654642 · 2025-04-15 (April 15, 2025)
I have the RNS510 radio which the NHTSA has received concerns about and there are several Tec Bulletins in regards to the radio not functioning properly. When this radio goes out due to the need of over priced software update, we loose our Bluetooth and backup cameras! Backup camera we installed so the drive could make sure they were not running over any small children on the ground and when that element fails and it falls on deaf ears here to make them fix that and their know faulty cameras, is the NHTSA going to take responsibility for the de…
Owner-reported narrative. Look up ODI 11654642 at NHTSA ↗